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Show Results For
- All HBS Web
(968)
- News (196)
- Research (646)
- Events (6)
- Multimedia (5)
- Faculty Publications (305)
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- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
the business. At the same time, they want to know what their bosses think is important and what metrics are being used to measure their contribution to the enterprise. That's a primary role of performance accountability systems, which send a View Details
Keywords: Re: Robert Simons
- 19 Dec 2017
- First Look
New Research and Ideas, December 19, 2017
populations, one expects such attitudes to be sacrosanct and nearly inalterable, perhaps for generations to come. On the other hand, even these attitudes may be informed by social cues that interpret violence in different ways and that View Details
Keywords: Carmen Nobel
- 18 May 2021
- Book
Launching a Career in the COVID Economy? Here Are 5 Tips.
Because you may be competent and compatible, but if you don’t send signals that you are committed, your manager could worry that you will quit. Or you may be compatible and committed, but if you can’t do the job, none of that matters. Ng... View Details
Keywords: by Carolyn DiPaolo
- 10 Jun 2014
- First Look
First Look: June 10
gestures in negotiations because people feel comfortable initiating negotiations with them and believe they signal cooperation (Study 1). We show that handshakes increase cooperative behaviors, affecting outcomes for integrative and... View Details
Keywords: Sean Silverthorne
- 09 Sep 2008
- First Look
First Look: September 9, 2008
changes and a common contributor of decision-making biases: forecasting of demand. By over-reaction we mean that the manager over (under) orders when seeing a change in demand. We show that our representative manifestations of forecasting—managers' subjective response... View Details
Keywords: Sean Silverthorne
- 04 Sep 2018
- First Look
New Research and Ideas, September 4, 2018
that our experimental design minimizes informational social influence, homophily, and group-identity signaling to the general public. We find that there exists significant social influence within a user’s friend circles. While learning... View Details
Keywords: Dina Gerdeman
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
management of channels is not onerous. But when difficult management issues crop up, often they are a signal of deeper problems. If we don't address the core design issues, we don't gain much by way of channel strategy. Rohm and Haas... View Details
- 18 Feb 2014
- First Look
First Look: February 18
effect. To discern whether status serves as a signal of quality under uncertainty or satisfies the motive of conspicuous consumption, I study a period of time during which the uncertainty about quality has arguably declined. An... View Details
Keywords: Sean Silverthorne
- 12 Oct 2011
- First Look
First Look: October 12
income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster customer referrals and retention. An organization relying... View Details
Keywords: Sean Silverthorne
- 17 Aug 2010
- First Look
First Look: August 17
health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the economic crisis have made them more visible and increase their urgency. They share several... View Details
Keywords: Martha Lagace
- 09 Feb 2018
- Research & Ideas
Big Hits: The Best of the 2018 Super Bowl Ads
those Super Bowl viewers? While only time will tell how many Alexa-enabled devices are sold as a result, early signals show a five-times increase—compared to the previous week-in searches on Google for “Alexa” that peaked during the... View Details
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
governance and compensation issues 75 percent and 92 percent of the time, respectively. Vanguard has also met with some 1,000 executives from companies it invests in. In 2015, CEO Bill McNabb signaled his recognition of the increased role... View Details
- 12 Jul 2011
- First Look
First Look: July 12
firms is particularly useful for forecasting bond returns. We show that a significant decline in issuer quality is a more reliable signal of credit market overheating than rapid aggregate credit growth. We use these findings to... View Details
Keywords: Carmen Nobel
- 20 May 2019
- Research & Ideas
Activist CEOs Are Rising Up—and Their Customers Are Listening
When former Starbucks CEO Howard Schultz announced earlier this year he was thinking about running for president of the United States, it wasn’t a new idea. Past CEOs seeking the White House have included Carly Fiorina, Ross Perot, Herman Cain, Steve Forbes, Mitt... View Details
Keywords: by Michael Blanding
- 22 Jul 2015
- Research & Ideas
Name Your Price. Really.
customers, and recommended new coffees based on their preferences, signaling a communal norm. When asked what they would pay for the coffee, pro-social participants increased the amount they paid under the second condition but only by 13... View Details
- 04 Dec 2007
- First Look
First Look: December 4, 2007
clubs," we show that 1) fees serve as a signal of price discounts, such that stores that charge fees are perceived as offering better deals for identical items; 2) the presence of fees can increase consumer spending and overall store... View Details
Keywords: Martha Lagace
- 02 Jun 2003
- Research & Ideas
Stuck in Gear: Why Managers Don’t Act
victory. "It can also lock a company into a community—a double-edged sword," Sull writes. You name monuments after your success. Renaming football stadiums, ice hockey rinks, and the like "is another red flag that sometimes View Details
Keywords: by Martha Lagace
- 19 Mar 2006
- Research & Ideas
Do I Dare Say Something?
why leaders are inherently important to the improvement-oriented voice process—because leaders are the targets of voice. If they send signals that they are open, interested, and willing to act on subordinate voice, it is logical to expect... View Details
Keywords: by Sarah Jane Gilbert
- 07 Sep 2011
- First Look
First Look: Sept. 7
Abstract Two sets of studies illustrate the comparative nature of disclosure behavior. The first set investigates how divulgence is affected by signals about others' readiness to divulge. Study 1A shows a "herding" effect, such... View Details
Keywords: Sean Silverthorne
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
extreme politicking from the legacy energy, transportation, farming, and environmental lobbies. "It's time for politicians, regulators, and voters to give markets—and the price signals that they send to producers, consumers, and... View Details