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- All HBS Web (1,259)
- Faculty Publications (299)
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- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
availability of high quality information on corporate performance is critical to the effective functioning of the exchanges and maintaining their reputations for listing reliable securities. In this e-mail Q&A, Healy and Palepu expand... View Details
- 03 Sep 2020
- Op-Ed
Why American Health Care Needs Its Own SEC
services of unknown quality. The lack of transparency protects providers and insurers from needing to compete on the price and quality of their services. Lack of competition, in turn, inflates the cost and... View Details
- 04 Aug 2009
- First Look
First Look: August 4
benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. I examine both conformance View Details
Keywords: Martha Lagace
- 26 Jul 2011
- First Look
First Look: July 26
threat responses and their implications for research on identity dynamics within organizations. Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
national settings. These institutions influence how consumers rank their preferences over such product dimensions as quality versus price, personalized service versus anonymity, innovation versus risk. Q:... View Details
- 2008
- Working Paper
How Did Increased Competition Affect Credit Ratings?
The credit rating industry has historically been dominated by just two agencies, Moody's and S&P, leading to longstanding legislative and regulatory calls for increased competition. The material entry of a third rating agency (Fitch) to the competitive landscape offers... View Details
Keywords: Credit; Financial Markets; Governing Rules, Regulations, and Reforms; Quality; Reputation; Competition; Financial Services Industry
Becker, Bo, and Todd Milbourn. "How Did Increased Competition Affect Credit Ratings?" Harvard Business School Working Paper, No. 09-051, October 2008. (Revised July 2009, September 2010.)
- 09 Jul 2008
- Research & Ideas
Starbucks’ Lessons for Premium Brands
in three ways. First, the early adopters who valued the club-like atmosphere of relaxing over a quality cup of coffee found themselves in a minority. To grow, Starbucks increasingly appealed to grab and go customers for whom View Details
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
percent of new products fail within five years ... To the extent that a few, well-chosen customers might provide valuable insights into what would improve the quality of life, Professor Zaltman's ideas might be just what marketing has... View Details
Keywords: by James Heskett
- 05 Mar 2013
- First Look
First Look: March 5
emerging Asian markets. Paper: http://www.asiabusinessinsights.com/articles.html#sub_articles_E-commerce_in_Asia Issuer Quality and Corporate Bond Returns Authors:Greenwood, Robin, and Samuel G. Hanson Publication:Review of Financial... View Details
Keywords: Sean Silverthorne
- 18 Oct 2011
- First Look
First Look: October 18
interest from providing non-audit services (NAS) to audit clients by using rarely explored NAS fee data from 1978 to 1980. Using this earlier setting, we find cross-sectional evidence of improved earnings View Details
Keywords: Sean Silverthorne
- 17 Jun 2019
- Research & Ideas
What Hospitals Must Learn to Compete
holds true in most health care service markets in the United States: You should think about what market position you occupy, how it is differentiated from others’, and whether you are fulfilling the needs of your target market. It’s... View Details
- 31 Aug 2009
- Research & Ideas
Why Competition May Not Improve Credit Rating Agencies
competition is really the right medicine. "Competition in the ratings industry has been increasing, and there have been calls for yet more competition. Whether competition is likely to reduce quality or improve it has been... View Details
- 09 Sep 2009
- First Look
First Look: September 9
Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Publication:The Accounting Review (forthcoming) Abstract We compare the quality of accounting numbers produced by two types of public... View Details
Keywords: Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse talent—and are seeing productivity... View Details
Keywords: Re: Multiple Faculty
- 04 Jun 2014
- What Do You Think?
Does Internet Technology Threaten Brand Loyalty?
service on the Internet "could never have happen(ed) before and pose(s) a threat to brand loyalty." If there is a weakness in your offering you are at risk. Others were reluctant to reach such a judgment. In concluding that this... View Details
- 10 Jun 2014
- First Look
First Look: June 10
laboratory experiments in food service contexts that suggest that the introduction of operational transparency improves service quality and efficiency. The introduction of... View Details
Keywords: Sean Silverthorne
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
With Donald Trump’s election, Washington’s policy debate on financial services shifted overnight. Recent signs such as the president-elect’s own words and those of GOP leaders point to renewed efforts to dismantle the Dodd-Frank Act.... View Details
- 30 Dec 2013
- Research & Ideas
Most Popular Articles of 2013
productivity and quality of care can be increased by uncovering organizational factors associated with operational failures so that hospitals can reduce the frequency with which these failures occur. Research by Anita L. Tucker and... View Details
Keywords: by Staff
- 18 May 2010
- First Look
First Look: May 18
role of the American Economic Association (AEA) in the market and focuses in particular on two mechanisms adopted in recent years at the suggestion of our committee. First, job market applicants now have a signaling service to send an... View Details
Keywords: Martha Lagace
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a school's admissions group to... View Details
Keywords: by James Heskett