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Show Results For
- All HBS Web
(1,138)
- People (3)
- News (231)
- Research (729)
- Events (6)
- Multimedia (9)
- Faculty Publications (403)
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- 30 May 2005
- Research & Ideas
Germany’s Pioneering Corporate Managers
still had to justify its existence through profits. He hired the best engineers available, yet expected them to run their areas of responsibility with commercial acumen as "ordinary businessmen." He despised cartels and gained a View Details
Keywords: by Sean Silverthorne
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
provide firms with an opportunity to leverage their know-how and reputation across countries to create value. However, it remains challenging for them to actually capture that value using traditional Intellectual Property (IP) tools. In... View Details
Keywords: Sean Silverthorne
- 10 Dec 2001
- Research & Ideas
Governance in India and Around the Globe
powerhouses and because India is generally very far from world standards in what constitutes good corporate governance. The success and generally positive reputation of India's software firms—in contrast to most of India's other... View Details
- 23 Sep 2013
- Research & Ideas
Status: When and Why It Matters
evidence that buyers are willing to place a premium on status, holding constant quality and the reputation for quality." What sounds easy in theory may be difficult in practice, however: "Look around and you may be hard-pressed... View Details
Keywords: by Dina Gerdeman
- 31 Jan 2017
- First Look
First Look at New Research: January 31, 2017
develop their know-how, and build and maintain their reputation globally during the last decades. We focus on three tools: patents, trademarks, and industrial designs. We find that, although most IP applications come from a few countries... View Details
Keywords: Carmen Nobel
- 05 Feb 2007
- Research & Ideas
Business and the Global Poor
so, then nobody will begrudge their due share of profits. Even when companies do carefully consider the economic and social impacts of their products on the poor, they may still face reputational threats if their BOP ventures are seen as... View Details
Keywords: by Sean Silverthorne
- 02 Sep 2002
- Research & Ideas
The Role of Government When All Else Fails
victims and their families. Given the reputation of the United States as a bastion of laissez faire, many foreign observers were astounded at the nature and magnitude of the federal response to September 11th. One French economist... View Details
Keywords: by Laura Linard
- February 2016 (Revised February 2017)
- Case
Greening Walmart: Progress and Controversy
By: Rebecca Henderson and James Weber
In 2005, Walmart, the world’s largest retailer, launched a sustainability initiative aimed at reducing waste and making the company more environmentally and socially conscious. By 2015, the company had made progress on multiple dimensions: energy efficiency in its... View Details
Keywords: Sustainability; Organizational Change and Adaptation; Business or Company Management; Motivation and Incentives; Reputation; Environmental Sustainability; Retail Industry; United States
Henderson, Rebecca, and James Weber. "Greening Walmart: Progress and Controversy." Harvard Business School Case 316-042, February 2016. (Revised February 2017.)
- 25 May 2020
- Research & Ideas
Has Occupational Licensing Outlived Its Usefulness?
some time in training before they can legally sell their services. These requirements are meant to screen out low quality providers. So fundamentally, occupational licensing exists to increase consumer trust in service providers, just like online View Details
- 2014
- Article
Children Develop a Veil of Fairness
By: Alex Shaw, Natalia Montinari, Marco Piovesan, Kristina Olson, Francesca Gino and Michael I. Norton
Previous research suggests that children develop an increasing concern with fairness over the course of development. Research with adults suggests that the concern with fairness has at least two distinct components: a desire to be fair and a desire to signal to others... View Details
Keywords: Inequity Aversion; Social Signaling; Social Cognitive Development; Communication Intention and Meaning; Fairness; Age; Reputation; Growth and Development; Cognition and Thinking
Shaw, Alex, Natalia Montinari, Marco Piovesan, Kristina Olson, Francesca Gino, and Michael I. Norton. "Children Develop a Veil of Fairness." Journal of Experimental Psychology: General 143, no. 1 (February 2014): 363–375.
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
relationship with money. The company, Turkasset, has been successful with its heterodox techniques, giving it a competitive advantage over rival debt collection firms. What’s more, it has also provided a boon for companies who held the debt in the first place, by... View Details
- 06 Apr 2016
- What Do You Think?
As Tim Cook, How Would You Tackle Apple's Next Challenge?
123 felt that in the entire matter, “Apple should be less concerned about the security issue... and be more concerned about the damage to its reputation for refusing to assist in serious criminal & terrorist investigation.” Robert... View Details
- April 2008 (Revised May 2011)
- Case
Leading Citigroup (A)
By: Lynn S. Paine, Aldo Sesia and Carin-Isabel Knoop
The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must... View Details
Keywords: Crime and Corruption; Governing Rules, Regulations, and Reforms; Leadership; Organizational Culture; Business and Government Relations; Reputation; Japan; Europe
Paine, Lynn S., Aldo Sesia, and Carin-Isabel Knoop. "Leading Citigroup (A)." Harvard Business School Case 308-001, April 2008. (Revised May 2011.)
- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
an effort to differentiate by being more locally sourced and thereby fresher, as perceived by consumers, Chipotle was perhaps putting its brand at greater reputational risk.” Companies are increasingly outsourcing their food inspection... View Details
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
the reputation of one of the greatest global brands is sullied by a tragic alligator attack on a small child. The marketer has no greater responsibility than to ensure the safety of the consumer. So why do we not hear more about safety?... View Details
- 02 Apr 2008
- Research & Ideas
Four Companies that Conquered America
edge of innovation, and they can boost their reputations by supplying well-known U.S. firms. The market size of the U.S makes it an important target but, in addition, foreign companies often feel they have to crack the U.S. market in... View Details
Keywords: by John Quelch
- 24 May 2004
- Research & Ideas
Becoming an Ethical Negotiator
strikes a lot of people as the wrong answer, myself included, but what's interesting is how different people reach that conclusion. Some people say that the father's attitude is shortsighted, for instance, that he failed to take into account how his View Details
Keywords: by Martha Lagace
- June 2018
- Teaching Note
Difficult Conversations and Dealing with Challenging Situations at Work
By: Boris Groysberg and Amram Migdal
Teaching Note for HBS Nos. 416-031, 416-032, 416-033, 416-034, 416-035, and 416-036. View Details
Keywords: Communication; Communication Intention and Meaning; Human Resources; Employee Relationship Management; Management Skills; Performance; Performance Evaluation; Personal Development and Career; Relationships; Groups and Teams; Social Psychology; Attitudes; Behavior; Conflict and Resolution; Conflict Management; Emotions; Perception; Personal Characteristics; Perspective; Power and Influence; Prejudice and Bias; Reputation; Satisfaction; Trust
- 28 Apr 2015
- First Look
First Look: April 28
established a reputation as a pioneering workbook company specializing in helping teachers deliver targeted intervention for students in the classroom. As Waldron stepped into his role as CEO in 2008, he set about leveraging CA's existing... View Details
Keywords: Sean Silverthorne
- 15 Nov 2011
- First Look
First Look: November 15
important presentation. Lester must decide how best to confront Nadine Robert, his client, knowing that his personal success and the reputation of his consulting firm hinge on his ability to build and sustain a strong relationship. How... View Details
Keywords: Sean Silverthorne