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  • All HBS Web  (2,516)
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  • All HBS Web  (2,516)
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    • News  (1,349)
    • Research  (641)
    • Events  (2)
    • Multimedia  (1)
  • Faculty Publications  (337)
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  • 22 Sep 2008
  • Research & Ideas

The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies

electronic communication data, one at a leading biopharmaceuticals company and a second at a global media and professional services firm. One of these follows senior leaders through a period of... View Details
Keywords: by Sarah Jane Gilbert
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

particular challenge the company faced was about selling its line of prestigious, professional beauty tools to chain drugstores—risking dilution of the brand, losing existing core customers, and taking on financial commitments way beyond... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

HBS Working Knowledge readers want it all, judging by our all-time most popular articles. Here you'll find stories on everything from maintaining a professional image to writing a business plan, from how to market on social media to why... View Details
Keywords: by Sean Silverthorne
  • 09 Jan 2014
  • Research & Ideas

Excerpt: ’Fortune Tellers’

businesspeople were forcefully reminded, yet again, of the ups and downs of the economy. By World War I, there were only about ten forecasting agencies operating in the United States. Professional economists, like Irving Fisher and Warren... View Details
Keywords: by Walter A. Friedman
  • 15 Jun 2010
  • First Look

First Look: June 15

case considers the challenges professional service firm employees face in terms of work-life issues. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/410112-PDF-ENG Purchase this Supplement... View Details
Keywords: Martha Lagace
  • 24 Mar 2009
  • First Look

First Look: March 24, 2009

School Case 409-065 Shanghai Diligence Law Firm, started in January 2006, is a rapidly growing law firm in China's burgeoning legal services market. In addition to the usual challenges facing all View Details
Keywords: Martha Lagace
  • 27 Mar 2007
  • First Look

First Look: March 27, 2007

Organizational Behavior (forthcoming) Abstract Using a panel data set of top-performing security analysts over a nine-year period, we show that top performers do not "own" their performance, even in the knowledge-intensive work performed in this View Details
Keywords: Martha Lagace
  • 14 Nov 2019
  • Book

Lifting the Lid on Turkey's Hidden Business History

businesses after World War II, and how his children and grandchildren have taken the business forward, professionalizing the management and engaging in extensive social investments. The Group became a symbol of ethical capitalism, and... View Details
Keywords: by Sean Silverthorne
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

fulfillment). Finally, learning and growth synergies would be achieved by rotating experienced professionals to key jobs in the new companies (key staff rotation), by sharing computer systems (common systems versus plan) and knowledge... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

further down the ladder—a discussion that could easily stretch beyond business to the lavishly compensated worlds of professional sports and entertainment. There's also the concern over executive pay at firms that received government... View Details
Keywords: by Julia Hanna; Financial Services
  • 23 Dec 2014
  • First Look

First Look: December 23

Bandiera, Oriana, Andrea Prat, and Raffaella Sadun Abstract—We develop a new survey instrument to codify CEOs' diaries in large samples and use it to measure the labor supply of 1,114 family and professional CEOs of manufacturing firms... View Details
Keywords: Carmen Nobel
  • 11 Mar 2014
  • First Look

First Look: March 11

consumers large discounts when they prepay for participating firms' goods and services. Within a model of repeat experience good purchase, we examine two mechanisms by which a discount voucher service can benefit affiliated firms: price... View Details
Keywords: Sean Silverthorne
  • 19 Jul 2011
  • Research & Ideas

Rupert Murdoch and the Seeds of Moral Hazard

actually built by these firms? Many would argue that answers to these questions are irrelevant. As long as services are performed and products manufactured, they say, such organizational configurations are beneficial. They allow companies... View Details
Keywords: by Staff; Journalism & News; Publishing
  • 23 Jul 2012
  • Research & Ideas

Book Excerpt: ‘Talk, Inc.’

Boris Groysberg and communications professional Michael Slind discuss the power of talk as a way to recapture high levels of employee engagement and strategic alignment. This excerpt identifies four elements critical to creating... View Details
Keywords: Re: Boris Groysberg
  • 20 Feb 2008
  • First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details
Keywords: Martha Lagace
  • 03 Mar 2003
  • Research & Ideas

The Ingredients of a Deal Disaster

Experienced negotiators are generally comfortable working out the terms of an economic contract: They bargain for the best price, haggle over equity splits, and iron out detailed exit clauses. But these same seasoned professionals often... View Details
Keywords: by Ron S. Fortgang, David A. Lax & James K. Sebenius
  • 12 Nov 2013
  • First Look

First Look: November 12

GlaxoSmithKline: Sourcing Complex Professional Services Pharmaceutical company GlaxoSmithKline (GSK) uses an innovative new approach to procuring outside legal counsel: it replaces relationship-based... View Details
Keywords: Sean Silverthorne
  • 09 Apr 2001
  • Research & Ideas

The Manager’s Guide to Communicating with Customers Collection

Underhill. "If I go to a Web site that's hard to read because it's got funky type face, and I can't get service when I call, well, that's a problem." And many stores post signs with print far too small for many of their... View Details
Keywords: by Richard Bierck; Retail
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

imposing costs on marginal ones. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52388 Why and How Investors Use ESG Information: Evidence from a Global Survey By: Amel-Zadeh, Amir, and George Serafeim Abstract—Using survey data from a sample of senior... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2017
  • First Look

First Look at New Research and Ideas, September 26, 2017

forthcoming Review of Financial Studies Managing the Family Firm: Evidence from CEOs at Work By: Bandiera, Oriana, Andrea Prat, Renata Lemos, and Raffaella Sadun Abstract—We present evidence on the labor supply of CEOs and on whether family and View Details
Keywords: Sean Silverthorne
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