Publications

August 2003 (Revised December 2004)
Case

Amy Kelly's Written Interview

Presents former Self-Assessment and Career Development student Amy Kelly's response to the "Written Interview" assignment. View Details

Keywords: Personal Development and Career

2016
Book

Managing in the Gray: Five Timeless Questions for Resolving Your Toughest Problems at Work

By: Joseph L. Badaracco

Part of a manager's job is making tough calls, and the hardest challenge can be resolving "gray area” problems—situations in which analysis of the numbers, facts, and data fails to provide a clear answer. Gray areas test not only managers’ skills but also their... View Details

Keywords: Business or Company Management; Decision Choices and Conditions

November 1989
Supplement

Jan Carlzon, SAS, Video

By: John P. Kotter

Presents Jan Carlzon, Scandinavian Airline's (SAS) CEO, answering questions from executives in February of 1989. View Details

Keywords: Management Teams; Air Transportation Industry

3 Apr 2002
Other Presentation

Regional Foundations of Competitiveness Issues for Wales

By: Michael E. Porter

Presentation on the Future Competitiveness of Wales: Innovation, Entrepreneurship, and Technological Change (Video Link). View Details

Keywords: Economics; Growth and Development; Wales

March 2013 (Revised May 2013)
Supplement

Distribution at American Airlines (C)

By: Benjamin Edelman

Presents 2011-2012 updates to American's distribution strategy including new challenges and disputes. View Details

Keywords: Strategy; Distribution; Air Transportation; Air Transportation Industry

August 2005 (Revised April 2008)
Teaching Note

GuestFirst Hotel (A): Statistics Review with Data Desk (TN)

By: Frances X. Frei

Presents an overview of the statistical analysis covered in the case discussion. View Details

Keywords: Mathematical Methods

June 2001
Case

Bond Math

This case presents four exercises that teach compounding interest and valuing bonds. View Details

Keywords: Bonds; Valuation

Educators

Jonas Heese is... View Details

2022
Working Paper

Optimal Illiquidity

By: John Beshears, James J. Choi, Christopher Clayton, Christopher Harris, David Laibson and Brigitte C. Madrian

We calculate the socially optimal level of illiquidity in an economy populated by households with taste shocks and naive present bias. The government chooses mandatory contributions to accounts, each witha different pre-retirement withdrawal penalty. Collected... View Details

Keywords: Illiquidity; Commitment; Flexibility; Savings; Social Security; Retirement; Government Legislation; Taxation; Saving

February 2007
Article

Strategic Bidder Behavior in Sponsored Search Auctions

By: Benjamin Edelman and Michael Ostrovsky

We examine sponsored search auctions run by Overture (now part of Yahoo!) and Google and present evidence of strategic bidder behavior in these auctions. Between June 15, 2002, and June 14, 2003, we estimate that Overture's revenue from sponsored search might have been... View Details

Keywords: Auctions; Strategy; Behavior; Revenue; Performance Efficiency; Bids and Bidding; Search Technology

Article

Effects of Description of Options on Parental Perinatal Decision-Making

By: Marlyse F. Haward, Leslie K. John, John M. Lorenz and Baruch Fischhoff

Objective: To examine whether parents' delivery room management decisions for extremely preterm infants are influenced by (a) the degree of detail with which options-comfort care (CC) or intensive care (IC)-are presented or (b) their order of presentation. Methods: 309... View Details

Keywords: Decision Making; Values and Beliefs; Personal Characteristics; Attitudes; Motivation and Incentives; Family and Family Relationships; Health Care and Treatment

May 2018
Exercise

Data Visualization & Communication Exercise

By: Srikant M. Datar and Caitlin N. Bowler

This exercise uses the 1986 Challenger shuttle disaster to explore the relationship between data visualization, effective communication, and decision-making. Students review and analyze excerpts from the 13 charts engineers presented to NASA executives the night before... View Details

Keywords: Visualization; Data; Analytics and Data Science; Communication; Performance Effectiveness; Decision Making; Analysis

April 1994 (Revised June 1994)
Supplement

Kendall Square Research Corporation (B1)

By: William J. Bruns Jr.

Presents a summary of analyst and newspaper reports of events. Designed as an in-class handout. View Details

Keywords: Manufacturing Industry

April 2003 (Revised November 2003)
Case

Tom Tierney's Reflections

By: Ashish Nanda

The case writers began taking notes on Thomas (Tom) Tierney's life experiences and the lessons that he has derived from them based on his presentations at several Harvard Business School MBA and executive education seminars during 2000 through 2002. This was followed... View Details

Keywords: Personal Development and Career

Educators

June 1998 (Revised July 2001)
Case

Haier Group (C), The

By: Lynn S. Paine

Presents the outcome of the (B) case and relates development in the company up to 1997. View Details

Keywords: Organizational Culture; Consumer Products Industry; China

Educators

December 2011
Article

Globalization and Beauty: A Historical and Firm Perspective

By: G. Jones

This paper uses the beauty industry to explore the impact of globalization over the very long run. As the first wave of modern globalization started in the nineteenth century, there began a massive homogenization of beauty ideals around the world that has, to some... View Details

Keywords: Globalization; Business Ventures; Trends; Societal Protocols; Value; Brands and Branding; Perception; Entrepreneurship; Beauty and Cosmetics Industry

August 2006
Exercise

Bundling of Office Suites: An Economic Analysis

Presents a simple model to demonstrate that bundling can act as a barrier to entry. View Details

Keywords: Market Entry and Exit; Marketing

October 2004 (Revised November 2004)
Exercise

Negotiation Choices

By: Michael A. Wheeler

Negotiation often presents us with choices about how best to achieve our goals. View Details

Keywords: Negotiation