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- All HBS Web (1,029)
- Faculty Publications (231)
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- 26 Mar 2012
- Research & Ideas
What Neuroscience Tells Us About Consumer Desire
between the goals of academia and the goals of a corporation in utilizing neuroscience. For Karmarkar, her work falls into the category of decision neuroscience, which is the study of what our brains do as... View Details
- 20 Oct 2009
- First Look
First Look: October 20
Shareholders Using a Geographic Instrument Authors:Bo Becker, Henrik Cronqvist, and Rüdiger Fahlenbrach Abstract Large shareholders may play an important role for firm performance and policies, but identifying this empirically presents a... View Details
Keywords: Martha Lagace
- 06 Mar 2012
- First Look
First Look: March 6
Racial Asymmetries, and Team Learning Environment: Effects on Performance Authors:Robin J. Ely, Irene Padavic, and David A. Thomas Publication:Organization Studies (forthcoming) Abstract This paper argues that learning in cross-race... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
(conditional) gender gap is largest among faculty members at the highest status institutions. Download the paper: http://www.hbs.edu/research/pdf/11-014.pdf Fluid Tasks and Fluid Teams: The Impact of Diversity in Experience and Team Familiarity on Team View Details
Keywords: Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
anticipatory services, those that are performed before a customer realizes he or she has a need for them. That ability to anticipate customer needs will increasingly be a hallmark of top companies. Aisner: You assert in the book that... View Details
- 18 Aug 2011
- Lessons from the Classroom
Business Plan Contest: 15 Years of Building Better Entrepreneurs
cause of blindness. In October 2009 the company entered into licensing and purchase option agreements with Alcon, which is now taking Potentia's drug candidate through Clinical 2 trials with a to-market goal of 2014. "The Business Plan... View Details
- 21 Jul 2008
- Research & Ideas
Solving the Marketing Resources Allocation Puzzle
What was the genesis of the research that ended up as "Allocating Marketing Resources"? What was the problem that you were trying to answer? Sunil Gupta and Thomas Steenburgh: Our goal in writing this chapter was to ask how the academic... View Details
Keywords: by Sean Silverthorne
- 09 Apr 2012
- Research & Ideas
Who Sways the USDA on GMO Approvals?
letters written by industry-friendly congresspeople were equally ineffective. What did seem to affect the approval process, however, was the influence of third-party groups separate from Congress and industry, to which the department looked to justify its decisions. We... View Details
- 12 Apr 2016
- First Look
April 12, 2016
consensus on best practices. They suggest six overall goals for a strategic exit interview process and describe tactics and techniques to make it successful. Among their recommendations: Have interviews conducted by second- or third-line... View Details
Keywords: Sean Silverthorne
- 09 Jan 2018
- First Look
First Look at New Research and Ideas, January 9, 2018
personality traits of entrepreneurs. We first consider baseline personality traits like the Big-5 model, self-efficacy and innovativeness, locus of control, and the need for achievement. We then consider risk attitudes as well as the View Details
Keywords: Sean Silverthorne
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
that revealing the “submerged state”—ensuring that citizens can see the often-hidden work that government performs—enhances both perceptions of and engagement with government. In Study 1, viewing a video highlighting the work performed by... View Details
Keywords: Sean Silverthorne
- 01 Oct 2001
- What Do You Think?
Will Information Technology Really Turn Organizations Upside Down This Time?
First, as Greg Waldrip points out, let's get things in perspective. These are only means to carry out a strategy after goals are determined, all in a supportive management environment. Dennis Crane concurs, adding that "Information... View Details
Keywords: by James Heskett
- 18 Sep 2018
- First Look
New Research and Ideas, September 18, 2018
of capital commitments) were in such alternative vehicles; the allocation increased by more than 10 percentage points over the last decade. Alternative vehicles were far more likely to be offered by larger and North America–based buyout funds. The average View Details
Keywords: Dina Gerdeman
- 30 Jun 2008
- Research & Ideas
Rethinking Retirement Planning
Many of us are sailing toward retirement with the hope that Social Security, personal savings, and money saved in an employer's 401(k) or 403(b) plan will add up to the magic sum required to enjoy our remaining years in reasonable style. But how to reach that View Details
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
stock indexes can be a mechanism for transforming long-standing corporate behavior. After decades of low corporate profitability in Japan, the JPX-Nikkei400 Index was introduced in 2014. Each year the index selected 400 large and liquid firms deemed best View Details
Keywords: Sean Silverthorne
- 21 Feb 2012
- First Look
First Look: Feb. 21
substantial variation in management practices across organizations in every country and every sector, mirroring the heterogeneity in the spread of performance in these sectors. One factor linked to this variation is ownership. Government,... View Details
Keywords: Sean Silverthorne
- 03 Sep 2013
- First Look
First Look: September 3
Ibarra, Herminia, Robin Ely, and Deborah Kolb Abstract—Even when CEOs make gender diversity a priority-by setting aspirational goals for the proportion of women in leadership roles, insisting on diverse slates of candidates for senior... View Details
Keywords: Sean Silverthorne
- 02 Jan 2020
- Op-Ed
Medicare for All or Public Option: Can Either Heal Health Care?
recently when it sent an enrollee to Cancun, Mexico, for an orthopedic procedure, covering all of the patient’s travel and out-of-pocket expenses. The company paid an American surgeon three times Medicare’s rate to perform the procedure... View Details
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
Sneakers Game “Our goal is to be the kind of start-up that would terrify Nike—if Nike didn’t already own us.” Ron Faris, general manager of S23NYC, a Manhattan-based digital studio owned by sports apparel giant Nike, is on the phone with... View Details
Keywords: Dina Gerdeman
- 06 Aug 2014
- Research & Ideas
Climbing Down from the Ivory Tower
throughout the country, which was suffering from a severe lack of health care providers. The goal was to employ 5,000 new community health workers by 2015. The challenge was figuring out how to recruit a talented, dedicated cadre of... View Details