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  • All HBS Web  (587)
    • News  (92)
    • Research  (449)
    • Events  (2)
    • Multimedia  (8)
  • Faculty Publications  (263)

Show Results For

  • All HBS Web  (587)
    • News  (92)
    • Research  (449)
    • Events  (2)
    • Multimedia  (8)
  • Faculty Publications  (263)
← Page 27 of 587 Results →
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

clients (i.e., those clients for whom real estate is not their core business) under a single structure, the Corporate Solutions Group, to target the profitable and growing segment of global MNCs who are outsourcing their real estate... View Details
Keywords: Martha Lagace
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

building in the operations of a major Korean shipbuilder. While Daewoo Shipbuilding and Marine Engineering (DSHM) had once used its superior learning capability to topple its Japanese competition, it now faced the potential for a similar attack from new Chinese... View Details
Keywords: Martha Lagace
  • 01 Dec 2008
  • News

A U.S. Turnaround?

Wien In 1945, the United States was clearly the world’s leader militarily, economically, and politically. Its universities were preeminent, and its cultural life was enriched by the migration of Europeans during the previous decade. This position of leadership lasted... View Details
Keywords: Byron Wien; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Computer and Electronic Product Manufacturing; Manufacturing; Transportation Equipment Manufacturing; Manufacturing; Electric Power Generation, Transmission, Distribution; Utilities
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

http://papers.nber.org/papers/w14222   Cases & Course MaterialsCognizant Technology Solutions Harvard Business School Case 408-099 In the highly competitive information technology outsourcing industry, Cognizant Technology Solutions... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2017
  • News

The Biggest Industry You’ve Never Heard Of

publisher’s blessing. Some, such as League of Legends publisher Riot Games, serve as commissioners of their own leagues—to return to traditional sports analogies—while others outsource the responsibility to a third party. That new... View Details
Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 19 Mar 2013
  • First Look

First Look: March 19

making use of a local app-development company; using an outsourcing platform like oDesk; contracting with Dashfire, a friend's company that charges low fees for product development in exchange for equity; or finding and hiring a CTO or... View Details
Keywords: Sean Silverthorne
  • 05 Jul 2011
  • First Look

First Look: July 5

time, the company has announced a commitment to improve customer responsiveness and reduce the "fill rate," the time it takes to fulfill new orders. These changes may require adding warehouses or outsourcing fulfillment... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2010
  • First Look

First Look: Feb. 9

outsourcing certain store operations to third parties, changing the way store managers were compensated, and creating formal operating procedures for store operations. But he knew he had to be careful. Could an emphasis on improving labor... View Details
Keywords: Martha Lagace
  • 04 Nov 2008
  • First Look

First Look: November 4, 2008

http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=209012 TCS: The MCA 21 Project Harvard Business School Case 609-024 Tata Consultancy Services (TCS), a leading outsourced software services provider based... View Details
Keywords: Martha Lagace
  • 01 Dec 2008
  • News

No Easy Fix for the Financial Crisis

essentially outsourced and privatized. “In some eerie way, it looks like we are going back to the future,” he concluded. “If you want to buy a home today, you better have great credit. You better have a down payment.” Regulation Failed... View Details
Keywords: Roger Thompson;Martha Lagace; deregulation; moral hazard; the middle class; Finance
  • October 2018
  • Case

American Family Insurance and the Artificial Intelligence Opportunity

By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
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Lal, Rajiv, and Scott Johnson. "American Family Insurance and the Artificial Intelligence Opportunity." Harvard Business School Case 519-028, October 2018.
  • 12 Apr 2004
  • Research & Ideas

Operations and the Competitive Edge

as outsourcing and information technology, that were moving so rapidly that we no longer felt we were the best informed people to write about them. So we enticed two of our colleagues, Gary Pisano and Dave Upton, who were experts in those... View Details
Keywords: by Martha Lagace
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=306090 Cathay Pacific Harvard Business School Case 307-009 This case explores the various aspects of information technology that can be outsourced. Cathay Pacific outsourced a... View Details
Keywords: Sean Silverthorne
  • Web

2017 Symposium - Race, Gender & Equity

necessary book, arriving not a moment too soon." Robert Reich writes "Anyone who wants to understand modern America should read this captivating book." Her 2012 The Outsourced Self: Intimate Life in Market Times , explores the many ways... View Details
  • 01 Jun 1997
  • News

Sorting Myth from Reality at Hong Kong Conference

of success were no longer the same as they were a decade ago. "Asian wages are rising rapidly," Porter said. Other nations are restructuring their economies and offering an alternative to Asia as an outsourcing location. The key today is... View Details
Keywords: Alejandro Reyes
  • 26 May 2015
  • First Look

First Look: May 26

the ability to achieve a goal, which in turn translates into higher rates of learning. We test the resulting model experimentally, using a mixed-method design that combines two laboratory experiments with a field experiment conducted in a large business-process View Details
Keywords: Sean Silverthorne
  • 16 May 2017
  • First Look

First Look at New Ideas and Research, May 16

platforms, 2) gravity model analyses of global outsourcing contract flows and their determinants for digital labor markets, and 3) quantification of own- and cross-country elasticities for contract work by wage rate. Digital labor markets... View Details
Keywords: Re: Multiple Faculty
  • 22 Dec 2015
  • First Look

December 22, 2015

Service Excellence to the GCC Tanfeeth, a business process outsourcing (BPO) firm in the United Arab Emirates, was founded in July 2011 as a fully owned subsidiary of Emirates NBD, the largest bank in the Gulf Corporation Council. When... View Details
Keywords: Carmen Nobel
  • 02 Nov 2010
  • First Look

First Look: November 2, 2010

with limited financial resources can then focus on supplying superior bottleneck modules, while outsourcing and allowing complementors to supply non-bottleneck components. I show that a firm pursuing this strategy will have a higher... View Details
Keywords: Sean Silverthorne
  • 20 Jan 2010
  • First Look

First Look: Jan. 20

benefits from outsourcing the use of intellectual property increases. We also examine how the variability of payoffs to effort affects the optimal way the owner of the intellectual property uses it. Download the paper:... View Details
Keywords: Martha Lagace
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