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Show Results For
- All HBS Web
(6,777)
- People (10)
- News (1,527)
- Research (4,516)
- Events (17)
- Multimedia (46)
- Faculty Publications (2,974)
- March 2009
- Case
Barbara Norris: Leading Change in the General Surgery Unit
By: Boris Groysberg, Nitin Nohria and Deborah Bell
Barbara Norris struggles to address the many problems facing her as a recently promoted nurse manager in the General Surgery Unit (GSU) at Eastern Massachusetts University Hospital (EMU). She has inherited a unit with the lowest employee satisfaction scores and highest... View Details
Keywords: Employee Relationship Management; Leading Change; Service Delivery; Organizational Change and Adaptation; Organizational Culture; Groups and Teams; Motivation and Incentives; Satisfaction; Health Industry
Groysberg, Boris, Nitin Nohria, and Deborah Bell. "Barbara Norris: Leading Change in the General Surgery Unit." Harvard Business School Case 409-090, March 2009.
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
close contact with the employee throughout the hiring and onboarding process, as opposed to outsourcing most of these processes to HR. Once the staffer is hired, the hiring manager should communicate the news to the rest of the View Details
Keywords: by Boris Groysberg
- April 2008
- Case
Campbell and Bailyn's Boston Office: Managing the Reorganization
By: Anne Donnellon and Dun Gifford Jr
Ken Winston, the regional sales manager at a securities brokerage firm, has reorganized his generalist salespeople into Key Account Teams (KAT) to increase sales of specialized, higher-margin fixed income products. Winston is also implementing a new corporate... View Details
Keywords: Organizational Behavior; Fixed Costs; Group Dynamics; Human Resource Management; Compensation; Matrix Organization; Sales; Leading Teams; Management; Leadership; Organizational Design; Organizational Structure; Groups and Teams; Organizational Culture; Organizational Change and Adaptation; Change Management; Salesforce Management; Compensation and Benefits; Financial Services Industry; Boston
Donnellon, Anne, and Dun Gifford Jr. "Campbell and Bailyn's Boston Office: Managing the Reorganization." Harvard Business School Brief Case 082-182, April 2008.
- 2022
- Book
Deep Purpose: The Heart and Soul of High-Performance Companies
By: Ranjay Gulati
This book offers a compelling reassessment and defense of purpose as a management ethos, documenting the vast performance gains and social benefits that become possible when firms manage to get purpose right. Few business topics have aroused more skepticism in recent... View Details
Keywords: Purpose; Business And Society; Organizations; Mission and Purpose; Performance Effectiveness; Organizational Culture
Gulati, Ranjay. Deep Purpose: The Heart and Soul of High-Performance Companies. New York: Harper Business, 2022.
- February 2009 (Revised June 2019)
- Case
Cleveland Clinic: Transformation and Growth 2015
By: Michael E. Porter and Elizabeth O. Teisberg
The Cleveland Clinic's health care services are internationally renowned for quality. In 2008, The Clinic began to restructure the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the... View Details
Keywords: Health; Health Care Operations; Health Care Quality; Health Care; Strategy And Leadership; Strategy Development; Health Care and Treatment; Leading Change; Goals and Objectives; Growth and Development Strategy; Measurement and Metrics; Service Delivery; Organizational Change and Adaptation; Outcome or Result; Health Industry; Cleveland
Porter, Michael E., and Elizabeth O. Teisberg. "Cleveland Clinic: Transformation and Growth 2015." Harvard Business School Case 709-473, February 2009. (Revised June 2019.)
- Web
Effects of Climate Change - Business & Environment
or adapting to climate change at the local, state, federal, and international levels Transform the sources of energy we rely on, how and where we... View Details
- October 1999 (Revised October 2000)
- Case
Women's World Banking: Catalytic Change Through Networks
By: James E. Austin and Susan Hamerling
Describes the evolution of Women's World Banking, an international microfinance nonprofit promoting financial access for poor women. Explores the organization's development of different types of networks to achieve its mission. View Details
Keywords: Mission and Purpose; History; Networks; Microfinance; Nonprofit Organizations; Gender; Growth and Development Strategy
Austin, James E., and Susan Hamerling. "Women's World Banking: Catalytic Change Through Networks." Harvard Business School Case 300-050, October 1999. (Revised October 2000.)
- 23 Apr 2021
- News
How Hubert Joly Changed Best Buy Without Everyone Hating Him
- October 1994 (Revised March 1996)
- Case
Step Change at Du Pont's Camden Plant
By: Nitin Nohria
Nohria, Nitin. "Step Change at Du Pont's Camden Plant." Harvard Business School Case 495-017, October 1994. (Revised March 1996.)
- July 1995
- Background Note
Reengineering Design Is Radical; Reengineering Change Is Not!
Discusses the two stages of an organization's reengineering effort--the design and implementation. While the design phase needs to be revolutionary, an organization must assess whether the appropriate path to implementation should be evolutionary or revolutionary.... View Details
Stoddard, Donna B., and Sirkka Jarvenpaa. "Reengineering Design Is Radical; Reengineering Change Is Not!" Harvard Business School Background Note 196-037, July 1995.
- July 2018
- Teaching Note
Verizon 2018
By: Rosabeth Moss Kanter and Jonathan Cohen
Teaching Note for HBS No. 318-114. In 2018, CEO Lowell McAdam led efforts to transform Verizon through digital innovation, media acquisitions and integration, and changes to the company culture. He sought to manage change at the company as growth in traditional areas... View Details
- Forthcoming
- Article
On the Limits of Anonymization for Promoting Diversity in Organizations
By: Linda W. Chang and Edward H. Chang
Anonymization of job applicant resumes is a recommended strategy to increase diversity in organizations, but large-scale tests have shown mixed results. We consider decision-makers’ social dominance orientation (SDO), a measure of anti-egalitarianism/endorsement of... View Details
Chang, Linda W., and Edward H. Chang. "On the Limits of Anonymization for Promoting Diversity in Organizations." Personality and Social Psychology Bulletin (forthcoming). (Pre-published online January 3, 2025.)
- 03 Nov 2021
- Blog Post
Alumni Viewpoints: Confronting the Climate Change Challenge
residence, B Lab UKBusiness as a Tool for ActivismKim Coupounas (MBA/MPA 1995) Global Ambassador, B Lab and Head of Impact, B Lab US & Canada +Carl Ferenbach (MBA 1972) Chairman and cofounder, High... View Details
- February 2017
- Case
Eve Hall: The African American Investment Fund in Milwaukee
By: Steven Rogers and Alterrell Mills
The case highlights the role of minority chambers of commerce and the background of Eve Hall, a well-regarded multi-sector leader asked to revive Wisconsin's African-American chamber. This case study examines the lending options that a minority chamber of commerce... View Details
Keywords: Business Organization; Business Plan; Change Management; Demographics; Diversity Characteristics; Ethnicity Characteristics; Race Characteristics; Investment Fund; Cost Of Capital; Banks And Banking; Micro Finance; Interest Rates; Business Or Company Management; Management Styles; Management Succession; Mission And Purpose; Organizational Culture; Leadership Style; Leadership Change; Business And Community Relations; Nonprofit Organizations; Wealth And Poverty; Organizations; Diversity; Ethnicity; Race; Small Business; Entrepreneurship; Financing and Loans; Decision Choices and Conditions; Employment Industry; Public Administration Industry; Financial Services Industry; Service Industry; United States; Wisconsin
Rogers, Steven, and Alterrell Mills. "Eve Hall: The African American Investment Fund in Milwaukee." Harvard Business School Case 317-076, February 2017.
- 07 Sep 2021
- News
Embracing Activism for Social Change
unprecedented challenges, she and classmate Amina Edwards (MBA 2020) launched “MBAs Fight COVID-19” to match distressed business owners with students offering pro bono consulting help. “MBAs across the country were eager to pitch in,”... View Details
Keywords: Deborah Blagg
- 24 Sep 2018
- News
How To Drive Digital Transformation In A Changing World
- 1994
- Chapter
Strategic Change: How to Realign the Organization to Implement Strategy
By: Michael Beer and R. A. Eisentat
- 1994
- Chapter
Strategic Change: How to Realign the Organization to Implement Strategy
By: R. A. Eisenstat and M. Beer
Eisenstat, R. A., and M. Beer. "Strategic Change: How to Realign the Organization to Implement Strategy." In The Portable MBA, edited by L. Fahey and J. Mahaney. New York: John Wiley & Sons, 1994.
- 11 Sep 2006
- Research & Ideas
Negotiating When the Rules Suddenly Change
less helpful if you don't know whether your options will get better or worse. It pays to look for strategic insight from contexts where uncertainty, risk, and change are the only constants. Military science,... View Details
- April 2015
- Supplement
Cynthia Carroll at Anglo American Video Supplement
By: Gautam Mukunda
This is a video supplement for the Cynthia Carroll at Anglo American case series. The video features Cynthia Carroll reflecting on her implementation of organizational transformation at Anglo American in regards to the mining company's safety culture. View Details
Keywords: Leadership And Change Management; Leadership, Personal Strategy ＆ Style; Change Management; Change; Safety; Organizational Culture; Leadership; Leadership Style; Mining Industry; South Africa
Mukunda, Gautam. "Cynthia Carroll at Anglo American Video Supplement." Harvard Business School Video Supplement 415-706, April 2015.