Order Taking and Fulfillment - Publications - Faculty & Research

Deals: The Economic Structure of Business Transactions

Business transactions take widely varying forms―from multibillion-dollar corporate mergers to patent licenses to the signing of an all-star quarterback. Yet every deal shares the same goal, or at least should: to maximize the joint value created and to distribute... View Details

August 2009
Case

The TSMC Way: Meeting Customer Needs at Taiwan Semiconductor Manufacturing Co.

By: Willy C. Shih, Chen-Fu Chien, Chintay Shih and Jack Chang

When L.C. Tu receives an emergency order, he is confronted with a range of production scheduling choices, each of which has unique costs and trade-offs. The case was designed to help students understand job-shop style production and the impact of disruptions and... View Details

Keywords: Disruption; Customer Relationship Management; Decision Choices and Conditions; Cost; Order Taking and Fulfillment; Production; Semiconductor Industry; Taiwan

Citation

Educators

Purchase

Research Summary

The role of the manager in cross-sector interactions

My second stream of research takes the individual manager as the unit of analysis in examining cross-sector interactions. Two papers explore processes and mechanisms that allow managers to cross sectoral boundaries more effectively.

The first paper... View Details

16 Jun 2023
Blog Post

Actively Addressing Unconscious Bias in Recruiting

judgement. Key Takeaways Unconscious bias exists in recruiting, and it is the responsibility of employers to both name it and address it in order to create diverse View Details

Keywords: All Industries

21 Sep 2016
Blog Post

Meet the Global Business Club

takes to navigate them successfully. We also promote international career opportunities in these markets. MISSION The global business club, is dedicated to supplementing the HBS classroom education in order... View Details

Keywords: All Industries

17 Jun 2020
Blog Post

Black MBA Students Pen Letters to the HBS Community: Letter 2/5

don’t know how to respond, listen and reflect. III. If you’re not sure what to do, get proximate and donate. It’s not enough to be “not sure” when racism and white... View Details

17 May 2017
Research & Ideas

Minorities Who 'Whiten' Job Resumes Get More Interviews

DeCelles, whose research focuses on the intersection of organizational behavior and criminology. Business leaders should start by taking a closer look at their resume screening processes. Blind recruitment... View Details

Keywords: by Dina Gerdeman

24 Sep 2020
Blog Post

Introducing the HBS Heartland Club

Reno, Nevada, the Heartland has so much to offer, and we want to make sure we have that representation in the student body and in our outreach initiatives. In order to do this,... View Details

06 May 2024
Research & Ideas

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

screen or the conference call as a theater, says Harvard Business School Professor Leslie Perlow, building on the foundational work of sociologist Erving Goffman. “You’re on the frontstage, and that’s for all the world to see,” she says.... View Details

Keywords: by Michael Blanding

17 Oct 2011
Research & Ideas

How ‘Hybrid’ Nonprofits Can Stay on Mission

helping loan applicants while still making a profit, Los Andes was more concentrated on the means to an end—the process of training and managing the novice employees. Because it took longer to train newbies... View Details

Keywords: by Carmen Nobel

Program

The Women's Leadership Forum

build trust, and work more effectively with a diverse range of colleagues Make decisions with greater confidence under a variety of conditions Take control of your career Identify the best path for your... View Details

09 Apr 2008
Research & Ideas

The Matchmaker of the Modern Economy

Doriot could not take the job, as he was still employed by the Army. So in the interim, the directors named him chairman of the board of directors.[ ] The group of men who founded ARD believed it could crack the conundrum of the risk-less... View Details

Keywords: by Spencer E. Ante

November 2008 (Revised February 2009)
Case

Omron: Sensing Society

By: Rosabeth M. Kanter and Ethan S Bernstein

"Leading profitable growth is only part of the goal. We cannot live without breathing, but we do not live in order to take a breath,” said Omron's President and CEO, Hisao Sakuta, in 2008. Omron, a $7B global supplier of sensors, control system components, advanced... View Details

Keywords: Change Management; Transformation; Competitive Advantage; Leadership; Goals and Objectives; Globalized Firms and Management; Innovation and Invention; Values and Beliefs; Mission and Purpose; Electronics Industry

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Educators

Research Summary

Current Research

Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details

25 Feb 2019
Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

predicting their own abilities, women had much less confidence in their scores on the tests they believed men had an advantage in. “Gender stereotypes determine people’s beliefs about themselves and others,” Coffman says. “If I View Details

Keywords: by Dina Gerdeman

29 Sep 2021
Blog Post

Latinx Women in the Spotlight: Marimar Pérez-Riera (MBA 1994)

and a desire to achieve it all was the daily order in my early career; getting admitted to HBS was my ultimate goal. What is your favorite memory from HBS? My favorite memories from HBS: My little loft... View Details

01 Apr 2020
Blog Post

How Scott Linzmeyer Crafted a Business He Loves at Reveler Beverage

If you ask Scott Linzmeyer (MBA 2012) about how he founded Reveler Beverage, he will take you back to 2008 when he kick started his career in corporate finance at General Electric. While that seems like a far cry from a craft beer View Details

Web

Actively Addressing Unconscious Bias in Recruiting - Recruiting

has many people focusing on what can be done—as individuals and as employers—to improve diversity, inclusion, and understanding in an organization. Below are several resources View Details

Program

Strategic Perspectives in Nonprofit Management

Summary Today's nonprofit organizations are faced with shifting demands for services, resource constraints, and diverse operational challenges. They must also learn to navigate the advent of new technology View Details

Program

Succeeding as a Strategic CFO

Summary As capital markets and organizational strategies have evolved, so has the role of the chief financial officer (CFO). Today's CFOs are not just gatekeepers of a company's financial information; they serve as key strategic partners... View Details

Publications