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Show Results For
- All HBS Web
(979)
- People (1)
- News (213)
- Research (645)
- Events (6)
- Multimedia (1)
- Faculty Publications (271)
- Student-Profile
Hummy Song
district health officers, and others about how to increase efficiency and productivity in the face of severe resource constraints. I decided I would be better equipped to answer these questions by learning more about research in View Details
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
increased benefits and efficiency for their customers. While institutions that spent more on information technology also demonstrated shorter times when customers were kept "on hold", the study also found a company may concern... View Details
- 02 Jul 2001
- What Do You Think?
Built to Last or Bought to Sell?
Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective management principle than View Details
Keywords: by James Heskett
- 15 Apr 2008
- First Look
First Look: April 15, 2008
and efficiency of hospitals and to contrast these concerns with national patient safety initiatives. Data Sources: Primary data include semi-structured interviews with frontline staff and 1,732 staff-identified View Details
Keywords: Martha Lagace
- 08 Apr 2011
- Research & Ideas
Will the Japan Disaster Remake the Landscape for Green Energy in Asia?
relatively cost efficient and scalable source of electricity. The reviews will happen across the world and each country will consider their own energy mix characteristics together with local sentiment." Todd was one of several... View Details
- 21 Mar 2023
- Blog Post
Grundfos: Innovation & Inspiration for Sustainable Product Design
rooms, 2000 degree incinerators. We came to Denmark and the Netherlands in the dead of winter to learn what best-in-class companies were doing to transform their operations for a lower-carbon future. One of our most striking realizations... View Details
- 26 Jan 2010
- First Look
First Look: Jan. 26
variance in operative time, and operative time all decrease with surgeon experience. In-process statistical analyses may represent the beginning of a new paradigm in academic surgical quality and View Details
Keywords: Martha Lagace
- 01 Feb 2001
- News
The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts
unpopular social issues, enabling spirituality, redistributing wealth to the needy, supporting cultural activities, and effectively and efficiently providing long-term solutions for social needs. Government and business, she said, cannot... View Details
Keywords: Health, Social Assistance
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
There's a famous line from the movie The Godfather, which is often repeated in corporate settings: "This is business, not personal." Ironically, though, that statement is actually bad business advice. During the Consortium for Operational... View Details
- 01 Dec 2011
- News
Faculty Research Online
efficient health care to millions of Americans. In this video interview, Professor Regina Herzlinger argues that consumers should have more say over their own care. See http://hbswk.hbs.edu/item/6730.html. View Details
- 01 Dec 2014
- News
These Walls Can Talk
(Javier Larrea/Getty Images) Today: Most smart homes connect basic electronic devices such as lights, locks, smoke detectors, security cameras, and thermostats. Tomorrow: Homes will be fully outfitted with smart appliances, which can make View Details
Keywords: April White
- 09 Mar 2023
- Blog Post
Port Esbjerg: Deploying Offshore Wind
and efficiency of offshore wind. Collaboration. Key players along the supply chain–from equipment manufacturers to operation and maintenance companies–must collaborate to maximize View Details
- Web
Hakeem Belo-Osagie | Baker Library | Bloomberg Center | Harvard Business School
paper, treasury bills, and bankers acceptances. Together with Nigerian shareholders and international shareholders including the World Bank, Hakeem set up a niche firm. Later, he realized a smaller group like his was vulnerable to being forced out of the market by a... View Details
- 01 Dec 2006
- News
Inside Intel
for Integrated Electronics), Grove started as director of operations before rising through the ranks to COO in 1979. For the next two years he presided over an all-out crusade with the fearsome name of View Details
- 01 Dec 2009
- News
Alumni Books
CIOs Create and Communicate Value by Richard Hunter and George Westerman (DBA ’03) (Harvard Business Press) The authors recommend that to combat the IT-as-cost mindset, CIOs use IT to create three kinds of value — value for the money (the IT department View Details
- 01 Mar 2019
- News
INK: The Lessons of Blitzscaling
Companies. “Blitzscaling” is a set of techniques to scale up in a massive and urgent manner. Why is speed so critical? The key insight for blitzscaling is that there is a time when the best way to win is to prioritize speed over View Details
Keywords: Jen McFarland Flint
- Web
IT Strategy: Building a Smarter, Scalable Future in the Cloud | Information Technology
testing and iteration without significant capital investment, physical infrastructure, or long-term commitments. The cloud allows for seamless scaling based on demand, facilitates more efficient staff management of resources, and provides... View Details
- 19 Sep 2024
- Blog Post
A Day at Royal FloraHolland: The Epicenter of the Global Flower Market
hour after the sale is finalized. The Operational Might of RFH Royal FloraHolland's operational scale is truly breathtaking. Managing a network of 2,300 buyers, 3,400 members, and 4,800 suppliers, it... View Details
- 08 Jun 2011
- Lessons from the Classroom
Twenty-first Century Skill: Trading Carbon Credits
minutes trading halts, and students submit their permits. They are obliged to pay a fine of $40 per ton of pollution exceeding their permit holdings. “No one is thinking about efficient reduction of pollution during the exercise.”... View Details
- 29 Jun 2016
- Blog Post
Emerging Into Singapore
umbrella. A team of 15 to 20 ‘Avengers’ sit in Singapore working on the overall strategies from operations to performance enhancement to market expansion. The office has a lively ‘big family’ feel and a great balance of hard work and good... View Details