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Show Results For
- All HBS Web
(1,782)
- People (4)
- News (562)
- Research (886)
- Events (6)
- Multimedia (3)
- Faculty Publications (393)
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- 21 Apr 2009
- First Look
First Look: April 21, 2009
care depends on the degree to which the hospital "co-specializes" in related areas (complementary spillovers). We find evidence of complementarities in specialization between cardiovascular care and related service areas.... View Details
Keywords: Martha Lagace
- 22 Sep 2009
- First Look
First Look: September 22
the mechanism of industry migration proposed in models like Duranton (2007). Shaping Online Consumer Choice by Partitioning the Web Authors:Jolie M. Martin and Michael I. Norton Publication:Psychology and Marketing 26, no. 10 (October... View Details
Keywords: Martha Lagace
- 09 Dec 2019
- Research & Ideas
Identify Great Customers from Their First Purchase
customers spread over six markets. The researchers extracted six variables to represent first-time customers’ acquisition behavior, including whether the purchase was made online or offline, number of items purchased, prices, discounts,... View Details
- 11 May 2016
- Research & Ideas
Fix This! Why is it so Painful to Buy a New Car?
1989 about service in the auto industry, Ford Motor Co.: Dealer Sales and Service, puts it best: “Nothing much has changed over 25 years. The experience is still generally awful.” Sure, there have been pockets of customer-service... View Details
- 17 Jun 2014
- First Look
First Look: June 17
out an Industrial Internet, connecting machines and devices, collecting their data and operations, and providing services to clients based on analytics of this data and information. The case considers the implications of such an... View Details
Keywords: Sean Silverthorne
- 30 Sep 2014
- First Look
First Look: September 30
online retailer demonstrates that cost transparency improves sales. In particular, cost transparency led to a 44% increase in daily unit sales. This research implies that by revealing costs-typically tightly guarded secrets-marketers can... View Details
Keywords: Sean Silverthorne
- 28 Feb 2017
- First Look
First Look at New Research, February 28
internal factors that constrain or enable these responses, and examine how the firms’ responses affect their performance. Our empirical context is the U.S. newspaper industry, which has experienced increased competition following the entry of Craigslist, an View Details
Keywords: Sean Silverthorne
- November 2008 (Revised March 2011)
- Case
a-connect: In Search of Talent Partners (A)
By: Robert G. Eccles and Dilyana Karadzhova
a-connect was started in 2002 by three former McKinsey partners who wanted to develop an alternative business model consulting firm, which they have positioned as a high-end staffing company. The company has been very successful, growing to revenues of CHF 30 million... View Details
Keywords: Business Model; Decision Choices and Conditions; Initial Public Offering; Selection and Staffing; Growth and Development Strategy; Marketplace Matching; Expansion; Consulting Industry
Eccles, Robert G., and Dilyana Karadzhova. "a-connect: In Search of Talent Partners (A)." Harvard Business School Case 409-036, November 2008. (Revised March 2011.)
- 22 Apr 2002
- Research & Ideas
Does Spirituality Drive Success?
in the Boston-Cambridge area, but was financing over 50 percent of AIDS housing, Glassman said. In addition to outreach and socially responsible investing, the bank offers online donation functionality to any nonprofit that is a bank... View Details
- 02 Oct 2017
- What Do You Think?
Do Bitcoin and Digital Currency Have a Future?
for market manipulation (and) used as payment method for online crime.” Bitcoin does not have a future as a currency, Turnbull said, because of the cost of operating sufficient computers to collectively document every single transaction.... View Details
- 15 May 2017
- Sharpening Your Skills
The Promises and Limitations of Big Data
services firms are using digital information about their customers to offer them a whole new range of customized products under the category of fintech. Cities are using data from Google Street View to guide economic development. And... View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
of industries can't be managed as "silos," tucked away in corporate, university, or government research labs, in incubators, or within venture capital funded entrepreneurial start-ups. Access to the marketplace is needed to help... View Details
Keywords: Martha Lagace
- 17 Apr 2017
- Research Event
The Most Pressing Issues for Platform Providers in the Sharing Economy
platform that connects pet owners with pet sitters and dog walkers; Rob Infantino, CEO and founder of OpenBay, which connects car owners with repair shops; Elsa Sze, founder and CEO of Agora, which facilitates online town hall meetings... View Details
- 18 Jul 2022
- Research & Ideas
After the 'Crypto Crash,' What's Next for Digital Currencies?
balancing the need to achieve platform stability with the need to maintain platform competition and interoperability. Editor’s note: Kominers is a research partner at a16z crypto, and advises a number of marketplace businesses and crypto... View Details
- 01 Oct 2013
- First Look
First Look: October 1
https://www.hbs.edu/faculty/Pages/item.aspx?num=45468 August 2013 Empirical Methods in Natural Language Processing Where Not to Eat? Improving Public Policy by Predicting Hygiene Inspections Using Online Reviews By: Kang, Jun Seok, Polina... View Details
Keywords: Sean Silverthorne
- 02 Aug 2020
- What Do You Think?
Is the 'Experimentation Organization' Becoming the Competitive Gold Standard?
as well. What kind of “life” will experimentation have outside high tech? What do you think? Original Post “Test, then invest” is an increasingly common saying among entrepreneurs and those who finance their startups. The idea is simple: Fast, inexpensive tests in the... View Details
- 22 Nov 2016
- First Look
November 22, 2016
the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory View Details
Keywords: Sean Silverthorne
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
example of sales-related hyperbole, Cespedes points to the dire predictions that online buying will eventually cause the real-life “death of a salesman.” While online information sources affect selling,... View Details
Keywords: by Kristen Senz
- 20 Aug 2008
- Op-Ed
The Time is Right for Creative Capitalism
beginning to exert themselves. Entrepreneurs and their creations have always been the sinews of capitalism. So we can look to organizations like (RED), founded by Bono and Bobby Shriver, or Kiva-the online microlender created by two... View Details
Keywords: by Nancy Koehn
- 16 Apr 2013
- First Look
First Look: April 16
Publications 2006 Stanford University Press Wall Street Research: Past, Present, and Future By: Groysberg, Boris, and Paul M. Healy Abstract—Wall Street equity analysts provide research products and services on publicly traded companies... View Details
Keywords: Sean Silverthorne