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  • September 1999 (Revised January 2000)
  • Technical Note

Last Mile of Broadband Access, The: Technical Note

By: Jay O. Light, Lynda M. Applegate and Daniel J. Green
Provides an overview of broadband access technology. Includes technical overviews of cable, DSL, fixed wireless, and satellite systems, and suggests the technical suitability of each to accommodate broadband applications. View Details
Keywords: Business Model; Infrastructure; Internet and the Web; Mobile and Wireless Technology
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  • August 2017 (Revised November 2017)
  • Case

Paktor: Designing a Dating App

By: Michael Luca, Stephanie Chan and Essie Alamsyah
Paktor is a popular mobile-based online dating app from Singapore, where a user can swipe right or left on a profile to indicate her interest in a potential match. The case is designed to explore issues related to pricing, market design, and launch strategies in the... View Details
Keywords: Mobile and Wireless Technology; Design; Price; Product Launch; Global Strategy
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  • 27 Sep 2016
  • First Look

September 27, 2016

working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=51661 Technological Leadership (de)Concentration: Causes in ICTE By: Ozcan, Yasin, and Shane Greenstein Abstract—Using patents as indicators of... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2017
  • Research & Ideas

'Likes' Lead to Nothing—and Other Hard-Learned Lessons of Social Media Marketing

conveying long-lasting brand values in the minds of consumers, says Sunil Gupta, the Edward W. Carter Professor of Business Administration. As an example, take a look at location-based mobile marketing. “You walk past a restaurant, View Details
Keywords: by Dina Gerdeman; Technology; Technology
  • December 2010 (Revised January 2011)
  • Supplement

Qualcomm Incorporated 2011 Update

By: David B. Yoffie
Qualcomm in 2009 and 2010 experienced both the worst of times and the best of times. During the "great recession" of 2009, smartphones growth stalled, stalling Qualcomm's revenue, but in 2010 growth surged again, and was predicted to continue its upward trajectory in... View Details
Keywords: Television Entertainment; Growth and Development Strategy; Opportunities; Mobile and Wireless Technology; Telecommunications Industry
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  • September 2020
  • Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Technology Industry; Technology Industry; United States
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  • 08 Feb 2010
  • HBS Case

Looking Behind Google’s Stand in China

If Google is forced to exit China, will it be a blow financially? A: I don't think so, although they were looking to make progress in China with other lines of business, such as the Android mobile phone platform. Q: Do you think Google... View Details
Keywords: by Sean Silverthorne; Technology
  • 20 May 2014
  • First Look

First Look: May 20

Hellenic Bottling Company) and the role of regulation in integrated reporting (Anglo-American). Download working paper: http://ssrn.com/abstract=2388716 Information Technology View Details
Keywords: Sean Silverthorne
  • 13 Mar 2018
  • First Look

March 13, 2018

best-in-class businesses for the rapidly evolving mobile ecosystem. Now, after nearly two frenetic years, he faces a slew of strategic questions. In which Hatch ventures should he continue to invest money View Details
Keywords: Sean Silverthorne
  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

mobilized to accomplish. Reassess available resources. The relaunch is a time to reexamine information, budgetary resources, and networks that will help the team advance its goals. Understand members’... View Details
Keywords: by Sean Silverthorne
  • 12 Aug 2019
  • Research & Ideas

How Scale Changes a Manager's Responsibilities

company matures, but keeping it clear and not wavering too often is critical. When I was the chief technology officer at DigitalOcean, our True North was to empower developers to build great software, View Details
Keywords: by Julia Austin
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

countries and the future role of technological innovation in international efforts to mitigate the effects of climate change, amongst many other issues. Publisher's Link:... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

organization off its complacent platform and into a good direction. But it didn't happen. Instead of mobilizing people into action, the crisis led many managers into making fewer decisions because they... View Details
Keywords: by John P. Kotter
  • 26 Aug 2024
  • Research & Ideas

Can AI Match Human Ingenuity in Creative Problem-Solving?

When ChatGPT and other large language models began entering the mainstream two years ago, it quickly became apparent the technology could excel at certain business functions, yet it was less clear how well artificial intelligence could handle more creative tasks. Sure,... View Details
Keywords: by Michael Blanding; Information Technology; Information; Technology
  • 13 Aug 2024
  • Research & Ideas

Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw

Vulnerabilities don’t work on a calendar. Cybercriminals show up when they show up.” You Might Also Like: How Transparency Sped Innovation in a $13 Billion Wireless Sector The Critical Computer Science Principles Every Strategic Leader... View Details
Keywords: by Jay Fitzgerald; Technology; Technology; Technology; Technology
  • 04 Mar 2019
  • What Do You Think?

What’s the Antidote to Surveillance Capitalism?

wireless networks and cloud technologies, advertisers and others can predict our future behavior, often before we realize what we are going to do. It’s a short step from... View Details
Keywords: by James Heskett; Advertising; Consumer Products
  • 30 Jan 2018
  • First Look

January 30, 2018

case: https://cb.hbsp.harvard.edu/cbmp/product/318099-PDF-ENG Harvard Business School Case 118-008 The Future of Mobility: Economic, Environmental, and Social Implications This technical note explores how advancements in View Details
Keywords: Sean Silverthorne
  • 03 Mar 2014
  • Research & Ideas

Facebook’s Future

people use various online social platforms, makes some predictions. In the first decade of its existence, Facebook, aided by the broad adoption of mobile devices and fast internet connections, emerged as a... View Details
Keywords: by Mikolaj Piskorski
  • 02 Apr 2013
  • First Look

First Look: April 2

or incentives, but a model of innovation that too often fragments efforts by treatment modality (drugs, devices, diagnostics, and clinical treatment). We may improve individual technologies of health care,... View Details
Keywords: Sean Silverthorne
  • 29 May 2007
  • First Look

First Look: May 29, 2007

the group is considering increasing its investment focus to include a broader range of technologies, including emerging technologies (for example, mobile and RFID technologies)... View Details
Keywords: Martha Lagace

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