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Publications

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  • All HBS Web  (1,049)
    • News  (346)
    • Research  (613)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)

Show Results For

  • All HBS Web  (1,049)
    • News  (346)
    • Research  (613)
    • Events  (1)
    • Multimedia  (7)
  • Faculty Publications  (338)
← Page 27 of 1,049 Results →
  • 01 Mar 2024
  • News

Game On

plan will amount to a small pickleball empire, with 15 locations across Florida, all built from the ground up. Once the Florida beachhead is established, they’ll expand geographically from there. Is it easier to repurpose a vacant department View Details
Keywords: Jen McFarland Flint; photographed by Edward Linsmier; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 01 Mar 2024
  • News

Case Study: Testing the Waters

Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,... View Details
Keywords: Jen McFarland Flint; Food and Beverage Stores; Retail Trade
  • 09 Mar 2015
  • News

Professor Emeritus Walter J. Salmon Dies at 84

Keywords: Miscellaneous Store Retailers; Miscellaneous Store Retailers
  • 23 Aug 2006
  • Op-Ed

The Real Wal-Mart Effect

retailer destroyed more jobs in 2005 than it created. Indeed, from low wages to limited healthcare coverage, the company has a number of employee-related issues to tackle, as well as many nonmarket ones. (Wal-Mart announced August 8 an... View Details
Keywords: by Pankaj Ghemawat & Ken A. Mark; Retail
  • 12 Apr 2017
  • Research & Ideas

Why Productivity Suffers When Employees Are Allowed to Schedule Their Own Tasks

the benefits of doing so.” While the study focuses on task scheduling, it highlights a broader idea—namely, that managers must consider the time costs associated with decentralizing any type of decision-making process in their organizations. For example, a large View Details
Keywords: by Carmen Nobel; Health
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

from retailers and hospitals to financial firms, as they decide not only how much to invest in AI, but how decision makers can use the technology to their advantage. Understanding how algorithms work to make recommendations—and knowing... View Details
Keywords: by Rachel Layne
  • 06 Dec 2016
  • First Look

December 6, 2016

https://cb.hbsp.harvard.edu/cbmp/product/817042-PDF-ENG Harvard Business School Case 117-020 Accounting for the iPhone Upgrade Program On September 9, 2015, Apple Inc. announced the “iPhone Upgrade Program,” a new way to purchase iPhone models 6s and 6s Plus in Apple’s... View Details
Keywords: Sean Silverthorne
  • 07 Nov 2022
  • News

Victoria’s Secret Buys Alumni-Founded Adore Me

Morgan Hermand Waiche Morgan Hermand Waiche The Wall Street Journal reported last week that startup lingerie retailer Adore Me was bought by Victoria’s Secret for $400 million. Launched soon after Hermand Waiche graduated, Adore Me aimed... View Details
Keywords: Clothing and Clothing Accessories Stores; Clothing and Clothing Accessories Stores
  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

environment has resulted in volatility in purchases and productivity across idiosyncratic product categories, resulting in a net economic crisis of a type that has not been witnessed by anyone alive today. Government-imposed quarantines, self-isolation, and closures of... View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Retail
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

their value proposition, they tap into the potential for a competitive advantage that is more sustainable versus competitors than conventional cost and quality advantages. Whole Foods, the most economically successful food retailer in... View Details
  • Web

Business & Environment - Faculty & Research

experimental methods to further demonstrate causality and to consider the effects of potential moderators. These findings have implications for decisions related to product pricing, placement and assortment, store layout, and the choice... View Details
  • 19 Jul 2016
  • First Look

July 19, 2016

announced that it had passed Walmart in global sales to become the biggest retail platform in the world. To add to Walmart’s woes, in the United States traditional dollar discount stores and convenience... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

accuracy of daily sales forecasts. We collaborated with an online apparel retailer to assemble a dataset that combines (1) detailed internal operational information, including data on sales, advertising, and promotions, as well as (2)... View Details
Keywords: Dina Gerdeman
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

that increase confidence in a person’s entrepreneurial abilities. Like the conviction of Marla Malcolm Beck and husband Barry Beck that high-end beauty retail stores and spas, tightly coupled with online... View Details
Keywords: by HBS Working Knowledge
  • 09 Dec 2019
  • Research & Ideas

Identify Great Customers from Their First Purchase

Testing data on 13,000 shoppers To show how the model works, Ascarza and Padilla fed it some customer data supplied by an international retailer that sells its own brand of beauty products exclusively in its View Details
Keywords: by Kristen Senz; Retail; Retail
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • Web

Advisory Board - Entrepreneurship

opportunities. He graduated from Kenyon College, has one daughter, and lives in Wellesley, MA. Marla Malcolm Beck (MBA 1998), Bluemercury Marla Malcolm Beck is the co-founder and CEO of Bluemercury Inc., a high-growth luxury beauty View Details
  • 28 Jun 2021
  • Research & Ideas

Keep or Cut Workers? How Companies Reacted to the COVID-19 Crisis

increase during the pandemic. During the pandemic, Amazon hired as many new workers as all other Standard and Poor’s 500 companies combined. Online retailer Wayfair also prospered. Where the axe fell On the other hand, shopping malls and... View Details
Keywords: by Lane Lambert
  • 09 Jan 2012
  • Research & Ideas

Location, Location, Location: The Strategy of Place

time to enter or exit that location. Reducing your costs might not provide you with a competitive advantage at all." Walmart has been a smart expander since it opened its first store in Rogers, Arkansas, in 1962. Sam Walton slowly... View Details
Keywords: by Dina Gerdeman
  • Web

Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School

creation of department store groups such as Federated Department Stores, Allied Department Stores, and Interstate Department Stores. In 1927, Mazur published Principles of Organization Applied to Modern View Details
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