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  • 05 Aug 2013
  • Research & Ideas

To Buy Happiness, Purchase an Experience

authors Elizabeth Dunn and Michael Norton draw on years of quantitative and qualitative research to explain how we can turn cash into contentment. The key lies in adhering to five key principles: Buy Experiences (research shows that View Details
Keywords: by Carmen Nobel
  • 08 Mar 2022
  • Research & Ideas

Representation Matters: Building Case Studies That Empower Women Leaders

bring to life the stories of a diverse and passionate array of changemakers, through projects like Pathways to a Just Digital Future and our Glass-Shattering Leaders case series, and our teaching material collections. Role models are one... View Details
Keywords: by Colleen Ammerman and Boris Groysberg
  • 26 Nov 2001
  • Research & Ideas

How Toyota Turns Workers Into Problem Solvers

roles, products, processes (assembly, equipment maintenance and repair, materials logistics, training, system redesign, administration, etc.), and hierarchical levels (from shop floor to plant manager and above) that in TPS managed... View Details
Keywords: by Sarah Jane Johnston; Manufacturing; Transportation; Auto
  • 02 May 2022
  • What Do You Think?

Can the Case Method Survive Another Hundred Years?

class based on some of its contents, regardless of the material assigned for that day. Some of the columns we’ve shared over the years have been prepared based on newspaper reporting. Last month’s column on the decisions facing Disney’s... View Details
Keywords: by James Heskett; Education
  • 17 Oct 2022
  • Research & Ideas

Why Quiet Quitters Need More Than Money to Re-Engage

employers and employees as ones of material benefits.” After all, it’s not all about making money, says DeLong, a Baker Foundation Professor of Management Practice at HBS. What employees really crave, the paper argues, is meaning. “You... View Details
Keywords: by Michael Blanding
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

self-development. In the course of my work, I have had the privilege of developing teaching materials about many experienced leaders and their career development. This chapter builds on stories from some of the talented managers I've... View Details
Keywords: by Linda Hill
  • 01 May 2019
  • What Do You Think?

What Should the Leadership of YouTube Do?

barred People already consume tabloid newspapers, racist propaganda, biased news broadcasts, and pornography willingly. Let them at least know how the general public categorizes such materials Everyone benefits from such a system. Viewers... View Details
Keywords: by James Heskett; Entertainment & Recreation; Media & Broadcasting
  • 03 Jul 2013
  • What Do You Think?

What Are the Limits of Transparency?

Snowden affair. They assume that much of what they do will become public knowledge regardless of any efforts to keep it secret. The late Harlan Cleveland predicted much of this more than 30 years ago when he noted that information is different than View Details
Keywords: by James Heskett
  • 02 Oct 2006
  • Research & Ideas

Negotiating in Three Dimensions

negotiations, we are able to add even more valuable source material to our intellectual and practical treasury. For example, when you asked above about how to get the right parties involved to set up the most promising negotiation, we... View Details
Keywords: by Martha Lagace
  • 21 May 2012
  • Research & Ideas

OSHA Inspections: Protecting Employees or Killing Jobs?

sites in order to evaluate whether the program is effective." Or as Levine puts it: "It's costly to learn, but it's more costly to be ignorant." To Read More: If you'd like to read the researchers' article in Science, "Randomized Government Safety Inspections Reduce... View Details
Keywords: by Michael Blanding
  • 07 May 2007
  • Research & Ideas

Rediscovering Schumpeter: The Power of Capitalism

pages long, but it perfectly captures the essence of capitalism. The 2 chapters preceding and the 2 following it flesh out the argument. So in the space of a little more than 40 pages, we have probably the richest material ever written on... View Details
Keywords: by Sean Silverthorne; Education
  • 17 Jan 2019
  • Research & Ideas

Why Business Should Support Employees Who Are Caregivers

don’t realize that there are material returns associated with helping these workers,” says Fuller, a professor of management practice. “If I told an executive, ‘You could reduce your turnover of key personnel by 3 percent,’ they would... View Details
Keywords: by Danielle Kost; Health
  • 17 Jun 2015
  • Lessons from the Classroom

Excellence Comes From Saying No

human rights commission of the war-torn African country where he was raised. He systematically used the course material to criticize hypocrisy at the commission-as well as criticize himself for not having high enough standards. "I... View Details
Keywords: by Michael Blanding
  • Teaching Interest

Managing the Future of Work (MBA Education—Elective Curriculum)

By: Christopher T. Stanton

The nature and scope of work is changing rapidly, creating massive business challenges in the shadow of broader political and social shifts.  HBS launched a major initiative in 2017 on Managing the Future of Work to define these workplace issues and... View Details

  • 18 Apr 2000
  • Research & Ideas

Learning in Action

formed and each was given approximately one hour to arrange the "equipment." Their challenge was to create the best material flows and best interaction among operators while using the minimum amount of space. Once built, operators then... View Details
Keywords: by David A. Garvin
  • 04 Jun 2012
  • Research & Ideas

The Business of Life

dissatisfaction. Motivation, according to the theory, is determined not by material incentives, but rather by interesting work, recognition, and personal growth. “Life is an unending series of extenuating circumstances.” Christensen... View Details
Keywords: by Carmen Nobel
  • 03 Jul 2008
  • What Do You Think?

Are Followers About to Get Their Due?

'walking together.' You never know when you have to exchange roles." As a result, while several respondents seemed to favor the inclusion of material concerning followership in a course on leadership, there did not seem to be a... View Details
Keywords: by Jim Heskett
  • 03 Dec 2014
  • What Do You Think?

Can the Brilliant Jerk Be Managed Effectively?

interpersonal skills often." Grant Stanley said "rather than dismiss them I have been able to use their skills and abilities to create training materials to share their best practices." Todd Stark mused about how much we... View Details
Keywords: by James Heskett
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

customer demand. CUTTING EXPENSES AND PAYING BONUSES In addition to furloughs, the Honeywell leaders cut production and financial expenses, focusing on efficiencies in managing their supply chains and reducing inventories, material costs,... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 10 Nov 2003
  • Research & Ideas

Globalization: The Strategy of Differences

operations—and, ultimately, other activities—wherever in the world they could be carried out most cost effectively. By 2001, GEMS obtained 15 percent of its direct material purchases from, and had located 40 percent of its own... View Details
Keywords: by Pankaj Ghemawat
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