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    • Events  (12)
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  • All HBS Web  (1,404)
    • People  (1)
    • News  (204)
    • Research  (847)
    • Events  (12)
  • Faculty Publications  (384)
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  • 22 Jan 2013
  • First Look

First Look: Jan. 22

performance-survival, employment, and growth-and firm innovative performance-quantity, quality, and nature of patents and papers-by comparing funded and unfunded firms. To address endogeneity around selection bias, we use a qualitatively... View Details
Keywords: Sean Silverthorne
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

Loyalty In Retail Self-service retail, which started with customers selecting their own merchandise in the 1930s and evolved to modern conveniences including self-checkout lanes, has saved businesses labor costs and customers time. But... View Details
Keywords: by Maggie Starvish; Retail
  • 30 Oct 2018
  • First Look

New Research and Ideas, October 30, 2018

Amit Seru Abstract—We examine whether firms have an informational advantage in selecting arbitrators in consumer arbitration as well as the impact of the arbitrator selection process on outcomes. We collect... View Details
Keywords: Dina Gerdeman
  • 12 Nov 2024
  • HBS Case

Inside One Startup's Journey to Break Down Hiring (and Funding) Barriers

seekers and employers. As remote work surged during the COVID-19 pandemic, unemployment hovered below 4 percent, and many employers struggled to fill openings. “Harley has to build a team, but doesn’t have all the skills necessary to do it.” For the formerly... View Details
Keywords: by Avery Forman; Employment
  • 24 Aug 2016
  • Research & Ideas

Can Obamacare Be Saved?

merger between Aetna and Humana, two of the largest health insurers in the United States. The 838,000 consumers who were insured by Aetna exchange plans in 2016 will be forced to select other public exchange plans or purchase individual... View Details
Keywords: by John A. Quelch and Emily Boudreau; Insurance; Health
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

audience mix, as does the element of national pride that comes with victory and the emotional flag-raising ceremony that follows. The brand power of the Olympics is also fueled by business and marketer attention, especially sponsorship... View Details
Keywords: Re: Multiple Faculty; Sports
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

pace of change in many markets accelerates and as some industries move toward serving "markets of one," the cost of understanding and responding to customers' needs can easily spiral out of control. In the course of studying... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 01 Sep 2009
  • First Look

First Look: September 1

the primary objective for financial reporting standards will result in a GAAP that is unlikely to adequately serve stakeholders' needs. The theory allows us to compare and contrast extant GAAP, as observed in a regulated setting, with GAAP that might arise endogenously... View Details
Keywords: Martha Lagace
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

assumption that continuity is more desirable. The problem apparently has much to do with the narrow definition of success, the ability to outperform the stock market that the authors use as the primary criterion for their study. Jonathan... View Details
Keywords: by James Heskett
  • 15 Sep 2014
  • Research & Ideas

Are the Most Talented Employees the Highest Paid? Yes—If They’re Bankers

Vallée explains. To that end, he and Célérier set out to quantify talent. To do so, they capitalized on data from French engineering schools. Measuring Talent In France, students are selected for engineering programs based solely on their... View Details
Keywords: by Carmen Nobel; Banking
  • 31 May 2016
  • First Look

May 31, 2016

units up to the contract quantity selected in the previous period. We prove that in each period and at each such stage, there are three base-stock levels that characterize an optimal policy, two for the inventory policy and one for the... View Details
Keywords: Sean Silverthorne
  • February 2003 (Revised October 2003)
  • Case

Cable Data Systems

By: Paul W. Marshall and Todd H Thedinga
Describes the operating challenges of Cable Data Systems (CDS), a minority-owned cable installation company with a dual mission of maximizing profits and providing employment opportunities to minorities in urban markets. Following the merger of two cable installation... View Details
Keywords: Selection and Staffing; Employment; Forecasting and Prediction; Urban Scope; Cost Management; Infrastructure; Labor Unions; Demand and Consumers; Demographics; Media and Broadcasting Industry; Telecommunications Industry; Boston
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Marshall, Paul W., and Todd H Thedinga. "Cable Data Systems." Harvard Business School Case 803-132, February 2003. (Revised October 2003.)
  • 07 Apr 2009
  • First Look

First Look: April 7, 2009

average, use unverifiable discretion to convey private information on future cash flows; in contrast, agency theory predicts managers, on average, use unverifiable discretion opportunistically. We test these alternative hypotheses using a sample of firms with View Details
Keywords: Martha Lagace
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

negotiations and auctions are the only two ways in which assets get sold in any market economy. There's a deep literature on each of these mechanisms but very little on the interplay between the two—that messy, murky middle ground where... View Details
Keywords: by Julia Hanna
  • 10 Mar 2015
  • Research & Ideas

The Surprising Winners and Losers in the Retail Revolution

three-part interview with Harvard Business School Marketing professors Rajiv Lal and José B. Alvarez, they discuss who is winning this revolution and which brands appear to be losing ground. Sean Silverthorne: Among the retailers you have... View Details
Keywords: by Sean Silverthorne; Retail
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

preferences. Finally, we find no evidence that CEO activists using economic language are more persuasive in their appeals. The Relevance of Broker Networks for Information Diffusion in the Stock Market By: Di Maggio, Marco, Francesco... View Details
Keywords: Sean Silverthorne
  • 22 Sep 2009
  • First Look

First Look: September 22

http://cb.hbsp.harvard.edu/cb/product/410042-PDF-ENG Steel Street Harvard Business School Case 210-010 The case involves repositioning an old 6-story warehouse in Pittsburgh and many of the issues of rehabilitation and selecting and... View Details
Keywords: Martha Lagace
  • 03 Jun 2008
  • First Look

First Look: June 3, 2008

require construction of broader coalitions of policymakers, place more constraints on executive decision making, and have more competitive selection processes. As a result, there are stronger political motivations for Vietnamese leaders... View Details
Keywords: Martha Lagace
  • 23 Oct 2012
  • First Look

First Look: October 23

customer vehicles at higher rates and are more likely to lose customers whom they fail, suggesting that competition intensifies pressure on facilities to provide illegal leniency. We also show that, at least in markets in which pricing is... View Details
Keywords: Sean Silverthorne
  • 07 Aug 2000
  • Research & Ideas

Rocket Science Retailing

that have not been shipped. This process of reading and reacting to market signals has improved CompUSA's ability to match supply with demand. Finally, book and music retailer Borders Group uses historical sales data to customize the... View Details
Keywords: by Marshall L. Fisher, Ananth Raman & Anna Sheen McClelland; Retail
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