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      • Faculty Publications  (704)

      Management SkillsRemove Management Skills →

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      • 2008
      • Article

      Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma

      By: Charles O'Reilly and Michael Tushman
      How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and... View Details
      Keywords: Change Management; Competency and Skills; Innovation and Management; Organizational Change and Adaptation; Organizational Design; Performance Efficiency; Competitive Advantage
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      O'Reilly, Charles, and Michael Tushman. "Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma." Research in Organizational Behavior 28 (2008): 185–206.
      • 2008
      • Book

      Becoming a New Manager

      By: Linda A. Hill
      You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details
      Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams
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      Hill, Linda A. Becoming a New Manager. Boston, MA: Harvard Business Press, 2008. (Mentor.)
      • 2008
      • Working Paper

      Product Development and Learning in Project Teams: The Challenges are the Benefits

      By: Amy C. Edmondson and Ingrid M. Nembhard
      The value of teams in new product development (NPD) is undeniable. Both the interdisciplinary nature of the work and industry trends necessitate that professionals from different functions work together on development projects to create the highest quality product in... View Details
      Keywords: Competency and Skills; Learning; Management Skills; Product Development; Projects; Groups and Teams; Conflict Management; Social and Collaborative Networks
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      Edmondson, Amy C., and Ingrid M. Nembhard. "Product Development and Learning in Project Teams: The Challenges are the Benefits." Harvard Business School Working Paper, No. 08-046, January 2008.
      • January 2008
      • Article

      Where Will We Find Tomorrow's Leaders?

      By: Linda A. Hill
      Unless we challenge long-held assumptions about how business leaders are supposed to act and where they're supposed to come from, many people who could become effective global leaders will remain invisible, warns Harvard Business School professor Hill. Instead of... View Details
      Keywords: Talent and Talent Management; Globalization; Innovation Leadership; Leadership Development; Leadership Style; Situation or Environment; Personal Characteristics
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      Hill, Linda A. "Where Will We Find Tomorrow's Leaders?" Special Issue on HBS Centennial. Harvard Business Review 86, no. 1 (January 2008): 123–129. (Interview.)
      • December 2007 (Revised February 2009)
      • Case

      Don Jenkins: Resigning from the Firm

      By: Boris Groysberg, Geoff Eckman Marietta and Steven Manchel
      Don Jenkins, a star event planner at a large firm, resigns to take a position at a boutique firm. However, Don may have made some mistakes when departing that could be trouble later on down the road. The case can be used to teach the business and legal aspects of... View Details
      Keywords: Talent and Talent Management; Resignation and Termination; Retention; Law; Service Industry
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      Groysberg, Boris, Geoff Eckman Marietta, and Steven Manchel. "Don Jenkins: Resigning from the Firm." Harvard Business School Case 408-094, December 2007. (Revised February 2009.)
      • December 2007 (Revised October 2008)
      • Case

      Real Madrid Club de Fútbol in 2007: Beyond the Galácticos

      By: Anita Elberse and John A. Quelch
      On June 17, 2007, Real Madrid sealed its first Spanish league championship under new president Ramon Calderon, ending an unprecedented title drought. Real Madrid had seen a significant growth in revenues and now was the world's biggest soccer club and among the largest... View Details
      Keywords: Talent and Talent Management; Risk Management; Brands and Branding; Marketing Strategy; Sports; Sports Industry
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      Elberse, Anita, and John A. Quelch. "Real Madrid Club de Fútbol in 2007: Beyond the Galácticos." Harvard Business School Case 508-060, December 2007. (Revised October 2008.)
      • December 2007
      • Article

      China + India: The Power of Two

      By: Tarun Khanna
      China and India are burying the hatchet after four-plus decades of hostility. A few companies from both nations have been quick to gain competitive advantages by viewing the two as symbiotic. If Western corporations fail to do the same, they will lose their competitive... View Details
      Keywords: Competency and Skills; Economic Growth; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Business History; Competitive Strategy; Cooperation; China; India
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      Khanna, Tarun. "China + India: The Power of Two." Harvard Business Review 85, no. 12 (December 2007).
      • November 2007
      • Case

      The 1995 Release of the Institutional Investor Research Report: The Impact of New Information

      By: Boris Groysberg, Nitin Nohria and Derek Haas
      In 1995, Institutional Investor magazine began selling a complete ranking of the best equity research analysts. This report allowed research firms to assess the relative quality of each analyst across the industry, and this enabled firms to know nearly as much about... View Details
      Keywords: Talent and Talent Management; Investment Banking; Retention; Selection and Staffing; Reports; Knowledge Use and Leverage; Performance Evaluation; Banking Industry
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      Groysberg, Boris, Nitin Nohria, and Derek Haas. "The 1995 Release of the Institutional Investor Research Report: The Impact of New Information." Harvard Business School Case 408-061, November 2007.
      • November 2007 (Revised March 2010)
      • Case

      Metro-Goldwyn-Mayer (MGM) and Tom Cruise

      By: Anita Elberse and Peter Stone
      In November 2006, Harry Sloan, chairman and CEO of Metro-Goldwyn-Mayer Inc. (MGM) offers movie star Tom Cruise and his business partner Paula Wagner a chance to run United Artists (UA), a dormant studio within MGM's portfolio. Just over two months earlier, Viacom... View Details
      Keywords: Business Units; Talent and Talent Management; Film Entertainment; Brands and Branding; Partners and Partnerships; Value Creation; Motion Pictures and Video Industry
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      Elberse, Anita, and Peter Stone. "Metro-Goldwyn-Mayer (MGM) and Tom Cruise." Harvard Business School Case 508-057, November 2007. (Revised March 2010.)
      • 2007
      • Chapter

      Process Management, Technological Innovation, and Organizational Adaptation

      By: Mary Benner and M. Tushman
      The promise of process management practices is that as organizations focus on variance reduction and increased process control, they will drive both speed and organizational efficiency. However, this promise also accentuates the dark side of process management. These... View Details
      Keywords: Competency and Skills; Innovation and Management; Technological Innovation; Management Practices and Processes; Business Processes; Organizational Change and Adaptation; Organizational Design
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      Benner, Mary, and M. Tushman. "Process Management, Technological Innovation, and Organizational Adaptation." Chap. 15 in Business Process Transformation, edited by Varun Grover and M. Lynne Markus, 317–326. Advances in Management Information Systems. Irvine, CA: M.E. Sharpe, 2007.
      • November 2007
      • Article

      Solve the Succession Crisis by Growing Inside-Outside Leaders

      By: Joseph L. Bower
      This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. In his interviews and data analysis, Harvard Business School professor Bower found... View Details
      Keywords: Talent and Talent Management; Leadership Development; Management Practices and Processes; Management Succession; Planning
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      Bower, Joseph L. "Solve the Succession Crisis by Growing Inside-Outside Leaders." Harvard Business Review 85, no. 11 (November 2007).
      • October 2007
      • Article

      The Power of Stars: Do Star Actors Drive the Success of Movies?

      By: Anita Elberse
      Is the involvement of star actors critical to the success of motion pictures? Film studios, which they regularly pay multimillion-dollar fees to star actors, seem driven by that belief. I shed light on the returns on this investment using an event study that considers... View Details
      Keywords: Talent and Talent Management; Film Entertainment; Investment Return; Revenue; Compensation and Benefits; Resource Allocation; Success; Motion Pictures and Video Industry
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      Elberse, Anita. "The Power of Stars: Do Star Actors Drive the Success of Movies?" Journal of Marketing 71, no. 4 (October 2007): 102–120. (Featured in HBS Working Knowledge.)
      • September 2007 (Revised December 2008)
      • Case

      Michael Fernandes at Nicholas Piramal

      By: Michel Anteby and Nitin Nohria
      Michael Fernandes, the Director of Custom Manufacturing Operations at the pharmaceutical company Nicholas Piramal India Limited (NPIL), schedules a meeting with three of his reports, whose interpersonal conflicts with one another are causing his business development... View Details
      Keywords: Interpersonal Communication; Management Skills; Groups and Teams; Conflict Management; Cooperation; Pharmaceutical Industry; India; United Kingdom; Canada
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      Anteby, Michel, and Nitin Nohria. "Michael Fernandes at Nicholas Piramal." Harvard Business School Case 408-001, September 2007. (Revised December 2008.)
      • 2007
      • Working Paper

      Intra-Industry Foreign Direct Investment

      By: Laura Alfaro and Andrew Charlton
      We use a new firm level data set that establishes the location, ownership, and activity of 650,000 multinational subsidiaries -- close to a comprehensive picture of global multinational activity. A number of patterns emerge from the data. Most foreign direct investment... View Details
      Keywords: Multinational Firms and Management; Business Subsidiaries; Foreign Direct Investment; Geographic Location; Supply and Industry; Vertical Integration
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      Alfaro, Laura, and Andrew Charlton. "Intra-Industry Foreign Direct Investment." NBER Working Paper Series, No. 13447, September 2007.
      • 2007
      • Working Paper

      Intra-Industry Foreign Direct Investment

      By: Laura Alfaro and Andrew Charlton
      We use a new firm level data set that establishes the location, ownership, and activity of 650,000 multinational subsidiaries—close to a comprehensive picture of global multinational activity. A number of patterns emerge from the data. Most foreign direct investment... View Details
      Keywords: Multinational Activity; Horizontal FDI; Vertical FDI; Stages Of Production; Multinational Firms and Management; Business Subsidiaries; Foreign Direct Investment; Competency and Skills; Production
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      Alfaro, Laura, and Andrew Charlton. "Intra-Industry Foreign Direct Investment." NBER Working Paper Series, No. 13447, September 2007.
      • August 2007 (Revised September 2008)
      • Case

      Baker & McKenzie (A): A New Framework for Talent Management

      By: Boris Groysberg and Eliot Sherman
      Describes the process by which the largest law firm in the world developed a unique framework for personnel management. In 2004, John Conroy is about to take the reigns as the leader of Baker and McKenzie, the largest law firm in the world by employees, with offices in... View Details
      Keywords: Talent and Talent Management; Framework; Cross-Cultural and Cross-Border Issues; Retention; Management Analysis, Tools, and Techniques; Adoption; Legal Services Industry
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      Groysberg, Boris, and Eliot Sherman. "Baker & McKenzie (A): A New Framework for Talent Management." Harvard Business School Case 408-008, August 2007. (Revised September 2008.)
      • August 2007 (Revised September 2008)
      • Supplement

      Baker & McKenzie (B): A New Framework for Talent Management

      By: Boris Groysberg and Eliot Sherman
      Keywords: Framework; Talent and Talent Management
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      Groysberg, Boris, and Eliot Sherman. "Baker & McKenzie (B): A New Framework for Talent Management." Harvard Business School Supplement 408-009, August 2007. (Revised September 2008.)
      • July 2007 (Revised September 2009)
      • Case

      CEMEX (A): Building the Global Framework (1985-2004)

      By: Rosabeth M. Kanter, Pamela Yatsko and Ryan Raffaelli
      CEMEX grew through acquisitions from a Latin American to a global company under the leadership of a CEO who believed in the importance of a "one enterprise" culture and benchmarking against world standards. As the CEO ponders an acquisition that would double the... View Details
      Keywords: Mergers and Acquisitions; Competency and Skills; Globalized Firms and Management; Growth and Development Strategy; Organizational Change and Adaptation; Integration; Latin America
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      Kanter, Rosabeth M., Pamela Yatsko, and Ryan Raffaelli. "CEMEX (A): Building the Global Framework (1985-2004)." Harvard Business School Case 308-022, July 2007. (Revised September 2009.)
      • 2007
      • Working Paper

      Innovation through Global Collaboration: A New Source of Competitive Advantage

      By: Alan MacCormack, Theodore Forbath, Peter Brooks and Patrick Kalaher
      Many recent studies highlight the need to rethink the way we manage innovation. Traditional approaches, based on the assumption that the creation and pursuit of new ideas is best accomplished by a centralized and collocated R&D team, are rapidly becoming outdated.... View Details
      Keywords: Collaborative Innovation and Invention; Groups and Teams; Research and Development; Performance Improvement; Management Practices and Processes; Partners and Partnerships; Competency and Skills; Framework; Competitive Advantage; Global Strategy; Opportunities; Cost
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      MacCormack, Alan, Theodore Forbath, Peter Brooks, and Patrick Kalaher. "Innovation through Global Collaboration: A New Source of Competitive Advantage." Harvard Business School Working Paper, No. 07-079, July 2007. (revised August 2007.)
      • 2007
      • Text Book

      The Moral Leader: Challenges, Tools, and Insights

      By: Sandra J. Sucher

      Successful leaders—at any level and in any arena—are inevitably presented with moral and ethical choices. This unique and innovative textbook is designed to encourage students and managers to confront those fundamental moral challenges, to develop skills in moral... View Details

      Keywords: Competency and Skills; Decision Choices and Conditions; Judgments; Moral Sensibility; Leadership
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      Sucher, Sandra J. The Moral Leader: Challenges, Tools, and Insights. Routledge, 2007.
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