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Show Results For
- All HBS Web
(28,902)
- People (69)
- News (6,259)
- Research (17,972)
- Events (231)
- Multimedia (528)
- Faculty Publications (16,133)
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- 2008
- Book
Becoming a New Manager
By: Linda A. Hill
You've just been promoted to a managerial position for the first time—congratulations! But beware: the managerial role differs markedly from the individual contributor role. Go into the job with mistaken assumptions about what to expect, and you just may be blindsided... View Details
Keywords: Leadership; Management Skills; Management Style; Managerial Roles; Performance Improvement; Groups and Teams
Hill, Linda A. Becoming a New Manager. Boston, MA: Harvard Business Press, 2008. (Mentor.)
- Web
Entrepreneurial Management - Faculty & Research
Entrepreneurial Management Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students July–August 2025 Article Case Study: Do We Reskill or Replace Our Workforce? By: William Kerr To remain competitive in the... View Details
- 1992
- Book
Managing People and Organizations
By: J. J. Gabarro
Keywords: Management Practices and Processes
Gabarro, J. J., ed. Managing People and Organizations. Boston, MA: Harvard Business School Press, 1992.
- September 1984
- Background Note
Balancing General Management Responsibilities
By: Joseph L. Badaracco Jr. and Richard R. Ellsworth
Keywords: Management Practices and Processes
Badaracco, Joseph L., Jr., and Richard R. Ellsworth. "Balancing General Management Responsibilities." Harvard Business School Background Note 385-154, September 1984.
- September 1996
- Background Note
Some Thoughts on Career Management
A view of career management for people interested in starting or playing a major role in an entrepreneurial venture is presented. View Details
Sahlman, William A. "Some Thoughts on Career Management." Harvard Business School Background Note 897-055, September 1996.
- February 2001
- Article
Managing in the Whitespace
By: Mark C. Maletz and N. Nohria
Keywords: Management
Maletz, Mark C., and N. Nohria. "Managing in the Whitespace." Harvard Business Review 79, no. 2 (February 2001).
- 1990
- Book
The Service Management Course
By: C. Hart, J. Heskett and W. E. Sasser Jr.
Hart, C., J. Heskett, and W. E. Sasser Jr. The Service Management Course. NY: Free Press, 1990.
- January 1971 (Revised December 1983)
- Background Note
Technology and the Manager
By: Wickham Skinner
Skinner, Wickham. "Technology and the Manager." Harvard Business School Background Note 671-060, January 1971. (Revised December 1983.)
Managing Your Team’s Emotional Dynamic
Collective emotion, when a group of people shares an emotion, is often stronger than a single individual feeling that same emotion alone. So, how can leaders manage emotions, particularly negative ones, from taking over a team?... View Details
- Web
Podcasts - Managing the Future of Work
Podcast Podcast Harvard Business School Professors Bill Kerr and Joe Fuller talk to leaders grappling with the forces reshaping the nature of work. Apple Podcasts Spotify Amazon More Ways to Listen iHeartRadio Player.fm Audacy Castbox Pocket Casts 30 Jul 2025 Managing... View Details
- Article
Strategic Management of Product Recovery
Manufacturers of an expanding range of durable products are facing regulatory and market pressures to manage the products they manufactured upon their end of life (EOL). In part, this attention is motivated by a growing number of countries—especially across Europe and... View Details
Keywords: Product; Environmental Sustainability; Cost Management; Government Legislation; Logistics; Risk and Uncertainty; Strategy; Europe; Asia; United States
Toffel, Michael W. "Strategic Management of Product Recovery." California Management Review 46, no. 2 (Winter 2004): 120–141.
- February 1982 (Revised March 1984)
- Case
Travelers Investment Management Co.
By: David E. Bell
Bell, David E. "Travelers Investment Management Co." Harvard Business School Case 182-210, February 1982. (Revised March 1984.)
- Research Summary
Managing Service Operations Course Development
By: Frances X. Frei
Managing Service Operations is an Elective Curriculum course taught at HBS.
Over thirty cases and exercises have been created for the course. For a list of
the cases developed for this course, please see the Publications link below.
For the most recent syllabus,... View Details
- June 1991 (Revised September 1996)
- Case
Human Resource Management at American Airlines
American Airlines' strategy calls for continued growth, improvements in customer service, and cost reduction. This case examines the Human Resource Management system at American Airlines and its role in the airline's past and continued success. May be used with... View Details
Keywords: Air Transportation; Management Systems; Human Resources; Business Strategy; Air Transportation Industry; United States
Loveman, Gary W. "Human Resource Management at American Airlines." Harvard Business School Case 491-097, June 1991. (Revised September 1996.)
- 13 Feb 2008
- Working Paper Summaries
Unconventional Insights for Managing Stakeholder Trust
Keywords: by Michael Pirson & Deepak Malhotra
- March 2001 (Revised April 2001)
- Case
MiCRUS: Activity-Based Management for Business Turnaround
By: Robert S. Kaplan, Jonathan B. Schiff and Stanley Abraham
MiCRUS is a new company, spun off from IBM as a joint venture between IBM and Cirrus Logic to produce semiconductor wafers at world-class costs for its two parent companies. The senior management team needs to overcome the bureaucratic, internally focused culture that... View Details
Kaplan, Robert S., Jonathan B. Schiff, and Stanley Abraham. "MiCRUS: Activity-Based Management for Business Turnaround." Harvard Business School Case 101-070, March 2001. (Revised April 2001.)
- August 1986
- Case
IBM International Investment Management
By: Andre F. Perold
Perold, Andre F. "IBM International Investment Management." Harvard Business School Case 287-009, August 1986.
- August 2009 (Revised February 2011)
- Background Note
Managing Individual Human Capital: Research Resources
By: Boris Groysberg and Emilie Codega
This technical note provides a list of library resources for researching executives and a bibliography of books on managing one's own career. View Details
Keywords: Human Resources; Human Capital; Leadership; Managerial Roles; Personal Development and Career; Research
Groysberg, Boris, and Emilie Codega. "Managing Individual Human Capital: Research Resources." Harvard Business School Background Note 410-046, August 2009. (Revised February 2011.)