Publications

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November 2008 (Revised December 2008)
Case

Differences at Work: Sameer (A)

By: Sandra J. Sucher and Rachel Gordon

Sameer, an Indian Muslim, is a summer intern in a small firm. Prompted by a conflict in the Middle East, members of the organization make a number of anti-Muslim jokes. Sameer wonders whether he should surface discomfort; he otherwise enjoys the firm, and is hoping to... View Details

Keywords: Prejudice and Bias; Ethnicity; Behavior; Religion; Organizational Culture; Middle East; India

Article

Forget About Making College Affordable; Make It a Good Investment

By: Joseph B. Fuller

Keywords: Cost Management; Higher Education; Investment Return

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November 2007
Supplement

Differences at Work: Ben (C)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Ben (C) 9-408-044 Ben shares the remark with his bosses who let Ben decide whether to report the incident to Human Resources. He decides not to, but several years later he still regrets his inaction. View Details

Keywords: Decision Choices and Conditions; Employees; Working Conditions

November 2007
Case

Differences at Work: Emily (A)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (A) HBS Case No. 9-408-014 Emily, a private equity analyst, reads disturbing, sexually focused emails written about her by work colleagues and acquaintances after they all attended a work-related social event. Emily debates what she should... View Details

Keywords: Moral Sensibility; Behavior; Decision Choices and Conditions; Organizational Culture; Problems and Challenges; Gender

28 Oct 2019
Research & Ideas

Brick-and-Mortar Stores Are Making a Comeback

customer acquisition, distribution, and retention channel is contributing in a different way. I think it’s interesting to look at where Amazon is taking us, which is into a... View Details

Keywords: by Jen McFarland Flint; Retail

December 22, 2023
Article

How NFTs Will Make a Comeback in 2024

By: Scott Duke Kominers and Steve Kaczynski

NFTs are poised to be a major driver of Web3 adoption in 2024 – but the successful projects will look very different from what’s come before. View Details

Keywords: NFTs; Web3; Crypto Economy; Value Creation; Brands and Branding; Marketing Strategy

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November 2007
Case

Differences at Work: Ben (A)

By: Sandra J. Sucher and Rachel Gordon

During a casual conversation one of Ben's professional colleagues unexpectedly makes an anti-Semitic remark. What should Ben do? View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Religion; Employees; Diversity

November 2007 (Revised October 2008)
Supplement

Differences at Work: Will (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Will (B), HBS Case No. 9-408-045, Will describes how decided to respond to the question so that his colleague could tell from his answer that Will was a gay man. View Details

Keywords: Attitudes; Diversity

November 2011
Article

How Great Companies Think Differently

By: Rosabeth Moss Kanter

Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term... View Details

Keywords: Decision Choices and Conditions; Profit; Leadership; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Behavior; Social Issues; Competitive Advantage

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30 Sep 2024
News

The Making of a Streaming Sensation

love the fashion world and the high jinks of high school and all that stuff, but really at its core was this sort of theme of trying to figure yourself out and trying to navigate the world when you're constantly feeling like you don't belong. AW: Take me into the mind... View Details

13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

collaborations. "What I want to suggest to you is that what should drive the nature of this choice is the nature of the underlying technology," he said, "in particular, the degree to which you can clearly specify, for lack of View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

18 Nov 2016
Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

improves job performance in the long run. Related Reading: ARTICLES Why Most Leaders (Even Thomas Jefferson) Are Replaceable Leaders rarely make a lasting impact on their organizations—even the really,... View Details

Keywords: by Sean Silverthorne

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

listened as students discussed his historic success and his possibilities for expansion. They differed in opinion about whether he should open another D'O or a new, more accessible venture that took POP to... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

October 2007
Article

A Feminist Analysis of Organizational Research on Sex Differences

By: Robin Ely and Irene Padavic

Keywords: Research; Organizations; Theory; Gender

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November 2007 (Revised October 2008)
Case

Differences at Work: Will (A)

By: Sandra J. Sucher and Rachel Gordon

A colleague makes a stereotypical remark about gays that Will, an out gay man, knows to be wrong. He struggles with how to correct the senior colleague. View Details

Keywords: Prejudice and Bias; Behavior; Ethics; Employees; Gender; Diversity; Power and Influence

November 2007
Supplement

Differences at Work: Ben (B)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Ben (B) HBS Case No. 9-408-043 Ben shares his colleague's comment with another colleague who empathizes with Ben's discomfort but dismisses the remark as a joke, leaving Ben to decide whether he wants to confront his colleague. View Details

Keywords: Employees; Conflict and Resolution; Perception