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Show Results For
- All HBS Web
(11,992)
- People (75)
- News (2,990)
- Research (3,814)
- Events (39)
- Multimedia (352)
- Faculty Publications (2,480)
- 2012
- Working Paper
Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services
By: Jonathan R. Clark, Robert S. Huckman and Bradley R. Staats
The ongoing fragmentation of work has resulted in a narrowing of tasks into smaller pieces that can be sent outside the organization and, in many instances, around the world. This trend is shifting the boundaries of organizations and leading to increased outsourcing.... View Details
Keywords: Experience and Expertise; Learning; Health Care and Treatment; Job Cuts and Outsourcing; Knowledge Acquisition; Volume; Performance Productivity; Health Industry
Clark, Jonathan R., Robert S. Huckman, and Bradley R. Staats. "Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services." Harvard Business School Working Paper, No. 11-057, December 2010. (Revised September 2011, January 2013. NBER Working Paper Series, No. w18723, January 2013)
- 27 Sep 2019
- Blog Post
Learning the Language of Product at Duolingo
Four years ago, I used Duolingo’s free language learning app to pick up enough German to impress my new girlfriend, who had recently moved to... View Details
Keywords: Technology
- December 2007
- Article
Learning to Live with Governments: Unilever in India and Turkey, 1950-1980
By: G. Jones
A noteworthy characteristic of the contemporary global economy is the uneven distribution of world foreign direct investment (FDI). In 2007 three-quarters of world FDI was located in developed countries. The residual was concentrated in a small number of emerging... View Details
Keywords: Developing Countries and Economies; Ethics; Foreign Direct Investment; Governing Rules, Regulations, and Reforms; Business and Community Relations; Business and Government Relations; Consumer Products Industry; India; Turkey
Jones, G. "Learning to Live with Governments: Unilever in India and Turkey, 1950-1980." Entreprises et histoire 49 (December 2007).
- Article
How Real Sales Learning Happens: In the Flow of Work
By: Yuchun Lee, Mark Magnacca and Frank V. Cespedes
Most learning in sales is through peer learning in task-specific contexts, and the effects are cumulative because modeling behavior is a big driver of how salespeople develop. This is very different from the experience in most training seminars, especially if the... View Details
Lee, Yuchun, Mark Magnacca, and Frank V. Cespedes. "How Real Sales Learning Happens: In the Flow of Work." Learning Solutions (February 15, 2021).
- 2016
- Article
Learning By Contributing: Gaining Competitive Advantage Through Contributing to Public Goods
By: Frank Nagle
Nagle, Frank. "Learning By Contributing: Gaining Competitive Advantage Through Contributing to Public Goods." Academy of Management Best Paper Proceedings (2016).
- 30 Oct 2019
- Blog Post
Candidates Seeking Opportunities After Graduation: Lessons Learned
fit. After a “super day” of interviews in Los Angeles, Michael got the offer. He’ll spend a few months learning the ropes in California, then take on international operations in London. “I was pretty surprised and shocked View Details
Keywords: All Industries
- 2013
- Article
Learning and the Disappearing Association Between Governance and Returns
By: Lucian A. Bebchuk, Alma Cohen and Charles C.Y. Wang
The correlation between governance indices and abnormal returns documented for 1990–1999 subsequently disappeared. The correlation and its disappearance are both due to market participants' gradually learning to appreciate the difference between good-governance and... View Details
Keywords: Corporate Governance; Investment Return; Operations; Performance; Value; Learning; Business Earnings; Behavioral Finance
Bebchuk, Lucian A., Alma Cohen, and Charles C.Y. Wang. "Learning and the Disappearing Association Between Governance and Returns." Journal of Financial Economics 108, no. 2 (May 2013): 323–348. (2013 IRRCi Investor Research Award.)
- 06 Feb 2020
- News
What We Learned From Reading Jeff Bezos’ Patents
- 01 Sep 2021
- News
How Women Can Learn from Even Biased Feedback
- 30 Apr 2024
- Video
What Managers Can Learn from Jazz Improvisation
- 27 Mar 2019
- News
German Family to Give $11M After Learning Extent of Nazi Past
After an internal investigation revealed his company’s historic ties to Nazi Germany, JAB Holdings’ managing partner Peter Harf (MBA 1974) announced that the company intends to donate 10 million euros View Details
- 14 Oct 2020
- Podcast
Chattanooga bridges the digital divide to make online learning more equitable
For some families online learning is a rocky road. For others it’s a dead end. To address the uneven distribution of digital infrastructure, public-private partnership EdConnect provides students in underserved areas with broadband. Tennessee’s Superintendent of the... View Details
- 19 Oct 2020
- News
Why Learning to Label Your Feelings Makes You a Better Leader
- 01 Dec 2019
- News
Why Entrepreneurs Don’t Learn From Their Mistakes
- Article
Missing the Near Miss: Recognizing Valuable Learning Opportunities in Radiation Oncology
By: Palak Kundu, Olivia Jung, Luca F. Valle, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg and Ann Raldow
“Near miss” events are valuable low-cost learning opportunities in radiation oncology as they do not result in patient harm and are more pervasive than adverse events that do. Near misses vary depending on the presence of a latent error of behavior or process, and the... View Details
Kundu, Palak, Olivia Jung, Luca F. Valle, Amy C. Edmondson, Nzhde Agazaryan, John Hegde, Michael Steinberg, and Ann Raldow. "Missing the Near Miss: Recognizing Valuable Learning Opportunities in Radiation Oncology." Practical Radiation Oncology 11, no. 3 (May 2021): e256–e262.
- Web
Online Learning Track Programs | HBS Online
What Are Learning Tracks? Learning Tracks enable participants to take three courses within a specific subject area to gain deeper insights and... View Details
- June 4, 2001
- Article
What Can Europe Learn from the US?
By: Christian H.M. Ketels and Geoffrey Owen
Ketels, Christian H.M., and Geoffrey Owen. "What Can Europe Learn from the US?" Personal View Financial Times (June 4, 2001).
- November 2018
- Supplement
Intuit Video Supplement III: What We Learned
Schlesinger, Leonard A., and Joseph B. Fuller. "Intuit Video Supplement III: What We Learned." Harvard Business School Multimedia/Video Supplement 319-705, November 2018.
- 4 Oct 2013
- Other Presentation
Economic and Social Development: The New Learning
This presentation draws on ideas from Professor Porter's articles and books, in particular, The Competitive Advantage of Nations (The Free Press, 1990), "Building the Microeconomic Foundations of Competitiveness," in The Global Competitiveness Report... View Details
Porter, Michael E. "Economic and Social Development: The New Learning." Americas Competitiveness Forum, Panama City, Panama, October 4, 2013.