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  • All HBS Web  (4,665)
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  • All HBS Web  (4,665)
    • People  (9)
    • News  (1,605)
    • Research  (2,467)
    • Events  (1)
    • Multimedia  (45)
  • Faculty Publications  (1,631)
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  • 14 Jun 2021
  • News

When Your Nerves Get the Best of You, Change the Narrative

  • June 2015 (Revised February 2017)
  • Case

Uber and Stakeholders: Managing a New Way of Riding

By: Rosabeth Moss Kanter and Daniel Fox
By 2015, technological innovations—the smartphone and the advanced data connectivity that enabled it—created new opportunities for people to move around cities quickly and conveniently without owning a car, via car-sharing services like Zipcar or new ride-sharing... View Details
Keywords: Uber; Ride-sharing; Sharing Economy; Transportation Network Company; Leadership And Change Management; Stakeholder Management; Managing Change; Leadership; Regulation; Smartphones; Web-enabled Application; Disruptive Technology; Startup Management; Entrepreneurship; Business and Stakeholder Relations; Transportation; Mobile Technology; Transportation Industry; Technology Industry
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Kanter, Rosabeth Moss, and Daniel Fox. "Uber and Stakeholders: Managing a New Way of Riding." Harvard Business School Case 315-139, June 2015. (Revised February 2017.)

    Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time

    One of the leading business thinkers in the world offers a bold, new theory of advanced leadership for tackling the world's complex, messy, and recalcitrant social and environmental problems.

    Over a decade ago, renowned innovation... View Details
    • November 2012
    • Case

    Hillary Clinton & Partners: Leading Global Social Change from the U.S. State Department

    By: Rosabeth M. Kanter and Ai-Ling Jamila Malone
    As U.S. Secretary of State, Hillary Rodham Clinton acted on a long-standing interest in public-private partnerships to elevate and activate an Office of Global Partnerships reporting directly to her. One major initiative that also addressed her interest in women's... View Details
    Keywords: Collaboration; Partnerships; Global Collaboration; Innovation; Leadership; Leading Change
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    Kanter, Rosabeth M., and Ai-Ling Jamila Malone. "Hillary Clinton & Partners: Leading Global Social Change from the U.S. State Department." Harvard Business School Case 313-086, November 2012.
    • January 2010 (Revised August 2010)
    • Background Note

    Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading

    By: Rosabeth M. Kanter and Rakesh Khurana
    Large-scale societal issues increasingly appear on the agenda of business leaders, including poverty, health, education, business-government relations, and the degradation of the environment. These problems are not entirely new, but the forces of globalization and the... View Details
    Keywords: Change Management; Framework; Global Range; Leadership; Business and Stakeholder Relations; Social Enterprise; Social Issues; Complexity
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    Kanter, Rosabeth M., and Rakesh Khurana. "Advanced Leadership Note: An Institutional Perspective and Framework for Managing and Leading." Harvard Business School Background Note 410-076, January 2010. (Revised August 2010.)
    • September 2024
    • Article

    Political Elite Cues and Attitude Formation in Post-Conflict Contexts

    By: Natalia Garbiras-Díaz, Miguel Garcia-Sanchez and Aila M. Matanock
    Civil conflicts typically end with negotiated settlements, but many settlements fail, often during the implementation stage when average citizens have increasing influence. Citizens sometimes evaluate peace agreements by voting on referendums or the negotiating... View Details
    Keywords: Civil Unrest; Peace Process; Political Leadership; Peace; Politics; Policy Change; Policy; Government and Politics; Government Administration; Governance; Political Elections; Civil Society or Community; Negotiation; Negotiation Participants; Public Relations Industry; Colombia; Latin America; South America
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    Garbiras-Díaz, Natalia, Miguel Garcia-Sanchez, and Aila M. Matanock. "Political Elite Cues and Attitude Formation in Post-Conflict Contexts." Journal of Peace Research 61, no. 5 (September 2024): 874–890.
    • 07 Apr 2022
    • News

    Change Is Hard. Here’s How to Make It Less Painful.

    • September 2011 (Revised October 2014)
    • Case

    Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)

    By: Michael Tushman and David Kiron
    In 2005, Ganesh Natarajan, CEO of Zensar, a Pune, India-based software company, and his senior management team are considering consolidating staff and resources at the firms. Natarajan proposes an additional, possible controversial business unit to the proposed new... View Details
    Keywords: Change Management; Technological Innovation; Leading Change; Product Launch; Organizational Change and Adaptation; Organizational Structure; Information Technology Industry
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    Tushman, Michael, and David Kiron. "Ganesh Natarajan: Leading Innovation and Organizational Change at Zensar (A)." Harvard Business School Case 412-036, September 2011. (Revised October 2014.)
    • February 2024
    • Supplement

    Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco

    By: Emily Truelove, Michelle Zhang and Alpana Thapar
    Dena Almansoori, the first female and one of the youngest members of the United Arab Emirates-based e&’s leadership team, joined in 2020 just before e& began a strategic transition from being a regional telecommunications company to becoming a global technology... View Details
    Keywords: Technology; Telecommunications; Employee Mobility; Leading Change; Human Resources; Organizational Culture; Transformation; Talent and Talent Management; Change Management; Employee Relationship Management; Telecommunications Industry; Technology Industry; Middle East; United Arab Emirates
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    Truelove, Emily, Michelle Zhang, and Alpana Thapar. "Dena Almansoori at e&: Fostering Culture Change at a UAE Telco Transforming to a Global Techco." Harvard Business School Multimedia/Video Supplement 424-701, February 2024.
    • 1997
    • Book

    Winning through Innovation: A Practical Guide to Leading Organizational Change and Renewal

    By: Michael Tushman and C. O'Reilly
    Keywords: Leading Change; Innovation and Management
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    Tushman, Michael, and C. O'Reilly. Winning through Innovation: A Practical Guide to Leading Organizational Change and Renewal. Boston, MA: Harvard Business School Press, 1997.
    • 07 Mar 2017
    • News

    From Harvard to INSEAD: Change Management in a Disruptive World

    Chamber of Commerce of the value and the opportunity of such a project. Quickly, the question of the leadership emerged: who to coordinate the construction work and eventually lead this new institution? It was clear from the beginning... View Details
    Keywords: Educational Services
    • March 2022 (Revised July 2022)
    • Case

    Climate Action in Miami

    By: Rosabeth Moss Kanter
    The Miami metropolitan area is a global epicenter of climate risk from heat and sea level rise, but leaders have only recently mobilized for action to respond to this systemic challenge. Resilient 305 began a collaboration across officials in the cities of Miami and... View Details
    Keywords: Climate Change; Climate Impact; Change; Leadership; Cross-sector Collaboration; Coalition; Ecosystem; Greenhouse Gas Emissions; Green Business; Adaptation; Environmental Sustainability; Infrastructure; Green Technology; Environmental Management; Miami
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    Kanter, Rosabeth Moss. "Climate Action in Miami." Harvard Business School Case 322-101, March 2022. (Revised July 2022.)
    • June, 2023
    • Article

    Walking the Purpose-Talk Inside a Large Company: Sustainable Product Development as an Instance of Divergent Change

    By: Marissa Kimsey, Thijs Geradts and Julie Battilana
    There is a growing interest in large companies pursuing a new purpose—changing their core reason for being from a singular focus on financial gain to a renewed responsibility to people and the planet alongside profit. Yet knowledge of how a large company can walk that... View Details
    Keywords: Product Development; Environmental Sustainability; Mission and Purpose; Leading Change
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    Kimsey, Marissa, Thijs Geradts, and Julie Battilana. "Walking the Purpose-Talk Inside a Large Company: Sustainable Product Development as an Instance of Divergent Change." Special Issue on Corporate Purpose. Strategy Science 8, no. 2 (June, 2023): 311–321.
    • 04 Jun 2024
    • Cold Call Podcast

    How One Insurtech Firm Formulated a Strategy for Climate Change

    Keywords: Re: Lauren H. Cohen; Insurance
    • 18 Nov 2021
    • Op-Ed

    5 Principles for Scaling Change from IBM’s High School Innovation

    change the world. The conversation, including five key insights from the P-TECH experience, has been edited for length and clarity. 1. Plan for change at scale Kanter: Just to develop the first P-TECH... View Details
    Keywords: by Kristen Senz

      Fit In, Stand Out: Mastering the FISO FACTOR - The Key to Leadership Effectiveness in Business and Life

      In Fit In, Stand Out, McGarvie presents her breakthrough program that will help you become a more effective leader. She reveals how integration and transformation function as the yin and yang of business, working together and balancing each other to form... View Details

      • 2005
      • Book

      Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life

      By: Blythe J. McGarvie
      While studying and practicing business effectiveness, leadership expert Blythe McGarvie uncovered a vital lesson: successful leaders are systems thinkers. Two forces power business systems: integration (Fit In) and transformation (Stand Out). By mastering the FISO... View Details
      Keywords: Integration; Leadership; Transformation
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      McGarvie, Blythe J. Fit In Stand Out: Mastering the FISO Factor, The Key to Leadership Effectiveness in Business and Life. McGraw-Hill, 2005.
      • 10 Dec 2009
      • Working Paper Summaries

      State Owned Entity Reform in Absence of Privatization: Reforming Indian National Laboratories and Role of Leadership

      Keywords: by Prithwiraj Choudhury & Tarun Khanna
      • 28 Mar 2019
      • News

      California Alumni Explore Role of Capitalism in Addressing Climate Change

      Clubs News Clubs News If capitalism is to blame for climate change, can it also be the best hope to stop it? That’s the paradox that HBS alumni in Southern California confronted in a sold-out, faculty-led roundtable discussion on business and climate View Details
      Keywords: Margie Kelley
      • 13 Sep 2023
      • News

      How Arcos Dorados is Addressing Climate Change in Latin America

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