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- All HBS Web (731)
- Faculty Publications (173)
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
- 07 Aug 2007
- First Look
First Look: August 7, 2007
influence portfolio choices by exploring the response to the distinctive treatment of foreign dividends in the Jobs and Growth Tax Relief Reconciliation Act (JGTRRA). JGTRRA lowered the dividend tax rate to... View Details
Keywords: Martha Lagace
- 01 Apr 2002
- News
Career Transitions, Continuing Education Focus of Washington, D.C., Club
affectionately dubbed "the job that never quits." Founded in 1933, the Washington, D.C., club has a longstanding tradition of sponsoring evening events, downtown luncheons, and government-related activities.... View Details
- 03 Oct 2012
- What Do You Think?
Can We Bring Back the “Industrial Commons” for Manufacturing?
may be "found mostly in state and community colleges and not so much in the Ivy leagues." But Hugh Quick commented, "Beware of government interference with schools." One positive example... View Details
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
You Make It Published: September 20, 2010 Nervous about an upcoming presentation or job interview? Holding one's body in "high-power" poses for short time periods can summon an extra surge of power View Details
Keywords: by Sean Silverthorne
- 14 Nov 2006
- First Look
First Look: November 14, 2006
customers by teaching them the correct ordering protocol. Dell deals with arrival and request variability in its high-end server business by outsourcing customer service while staying in close touch with... View Details
Keywords: Sean Silverthorne
- 22 Aug 2005
- Research & Ideas
Balancing the Future Against Today’s Needs
navigate conflicts both external and internal. Today, more than ever, markets exert continual pressure on organizations to cut costs and return capital to the bottom line, but... View Details
Keywords: by Paul Michelman
- 22 Nov 2006
- Research & Ideas
CEO Succession: The Case at Ford
a very good record which are the LBOs, almost never go for that sort of CEO. They look for an industry figure who really knows a lot about the business and that company—often a retired CEO. Q: Is it easy to predict who's going to be the... View Details
- 01 Dec 2011
- News
At Your Service
managers would probably admit to being better at some aspects of their jobs than others, but to be clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is... View Details
Keywords: Deborah Blagg; customer service; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing; Computer and Electronic Product Manufacturing
- 10 Feb 2014
- News
King of His Castle
distributor took its toll on his personal life. "It's a 50-country job. I was leaving the country 50 weeks a year," he recalls. He and his husband, Brian O'Leary, had just welcomed their first child in April 2008 when Appling View Details
- 18 Feb 2014
- First Look
First Look: February 18
they cut their losses and leave Japan, or could they learn from mistakes and turn things around? Purchase this case:... View Details
Keywords: Sean Silverthorne
- 22 May 2020
- Blog Post
Reflections on Service - Armed Forces Alumni Association Student Profiles
down to my own kids and grandkids. I joined because the deal seemed just too good to be true: service to the nation that has given me so much, free college, a guaranteed job upon graduation, an immediate... View Details
- 01 Dec 2013
- News
Faculty Books
a start-up, discuss lean prototyping techniques for hardware, identify costly outsourcing mistakes, provide practical tips on user acquisition, offer branding guidelines, and explain how a choir of angel... View Details
- 31 Jul 2012
- First Look
First Look: July 31
the Dutch IT outsourcing market and regularly wins high customer- satisfaction marks. The growing workload and 100% promise to customers have increased the pressure on its... View Details
Keywords: Carmen Nobel
- 01 Sep 2008
- News
The Levitt Brand
the room, slaps down his papers, and fixes his audience with a piercing gaze before choosing one unfortunate soul: “Mr. Brown. Begin.” Startled, Mr. Brown launches into a halting rehash of the day’s assignment before he’s View Details
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
while creating new jobs more or less commensurate with the skills of the displaced workers. But things have changed since the technology is now able to think as well as perform tasks It is not easy to convert today's manual laborers to... View Details
Keywords: by James Heskett
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
"As organizations have become flatter, those running them are looking for leaders who can see opportunities and address problems that cut across functional boundaries." Even managers in large... View Details
- 20 Aug 2007
- Research & Ideas
HBS Cases: Using Investor Relations Proactively
Miller: Overall, I found that BP's IR team does a great job in bringing back and analyzing all this information. Yet, the strong internal debate also showed us that this was not valued equally within the... View Details
- 05 May 2009
- First Look
First Look: May 5, 2009
not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through... View Details
Keywords: Martha Lagace
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
If there is one job that many software analysts and programmers cannot stand, it is testing software on the path to launch. The grinding concentration and repetitive nature of... View Details