Human Behavior - Publications - Faculty & Research

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

regulation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55884 April 2019 Journal of Economic Behavior & Organization Incentives for Public Goods Inside Organizations: Field Experimental Evidence By: Blasco,... View Details

Keywords: Dina Gerdeman

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Negotiation, Organizations & Markets Curriculum - Faculty & Research

Livia Alfonsi , Alex Chan , Jillian Jordan , Amit Goldenberg , Kadeem Noray Spring 2026 Q3Q4 3.0 Negotiation and Diplomacy James Sebenius Spring 2026 Q3Q4 3.0 TALK Alison Wood Brooks Spring 2026 Q4 1.5 War & Peace: The Lessons of History for Leadership, Strategy,... View Details

October 14, 2019
Article

The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

By: Ethan Bernstein and Ben Waber

It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details

Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design

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01 Sep 2021
Op-Ed

How Women Can Learn from Even Biased Feedback

personalities and attitudes. Contrarily, they focus more on the behaviors and accomplishments of men. To address gender bias in feedback processes, many organizations have been making changes to their internal systems such as eliminating... View Details

Keywords: by Francesca Gino

17 Feb 2022
Book

When Employees Feel a Sense of Purpose, Companies Succeed

of subduing individuality and ensuring conformity. Culture offers an inexpensive and informal way of regulating behavior that is all the more effective because it occurs inside the minds of employees and relies on peer pressure as a... View Details

Keywords: by Ranjay Gulati

26 Jan 2022
News

Making Peace with Anger

today, to apologize for bad behavior and, C, because I’ve been so open about it, I also know that a lot of people are kind of watching me and making sure that I’m not heading down that path. As it relates to the office, there was a group... View Details

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Accounting & Management Awards & Honors - Faculty & Research

Runner-up for the 2024 Best Paper Award from the Journal of Corporate Finance for "The Stock Market Valuation of Human Capital Creation" with Matthias Regier (April 2023). Charles C.Y. Wang : Winner of the Best Paper Award at the 2024... View Details

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Faculty & Researchers - Managing the Future of Work

on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale projects to measure management... View Details

28 Sep 2023
News

Meet the New HBS Team Helping Alumni Clubs and Associations to Thrive

Stockwell joins HBS from Tufts University, where she worked in Career Services and External Relations. Prior to that, she worked at Forrester Research as a senior consultant in learning and growth and human resources. Having lived and... View Details

Keywords: Margie Kelley; community service

28 Jan 2008
Research & Ideas

Billions of Entrepreneurs in China and India

a cultural revolution. China "wiped its slate clean" in the Cultural Revolution. Literally and metaphorically, it got rid of intellectuals, human capital, private enterprise, everything. With a clean slate in those circumstances... View Details

Keywords: by Martha Lagace

16 Apr 2001
Research & Ideas

Breaking the Code of Change

expressed as shareholder value. Its focus is on formal structure and systems. It is driven from the top with extensive help from consultants and financial incentives. Change is planned and programmatic. Theory O has as its purpose the development of the organization's... View Details

Keywords: by Michael Beer & Nitin Nohria

12 Nov 2012
Research & Ideas

Pay Workers More So They Steal Less

Bigger paychecks for retail employees could generate significant payoffs for employers by reducing worker theft and raising the level of moral behavior in the workforce, a new study shows. Tatiana Sandino, an associate professor in... View Details

Keywords: by Kim Girard; Retail

29 Nov 2021
News

How Bonuses Get Employees to Choose Work Over Family

03 Mar 2011
Research & Ideas

HBS Faculty on Revolution in the Middle East and North Africa

members—Deepak Malhotra, an authority on negotiation strategy; Noel Maurer, an expert on the politics and economics of the energy business; and Magnus Thor Torfason, an authority on how behavior is influenced by the social structures of... View Details

Keywords: Re: Deepak Malhotra; Energy; Utilities

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Lane and her colleagues sorted responses evaluating robot arm designs into three categories of evaluator: unscreened, screened through a human resources-like questionnaire examining their credentials, and those that took a robotics skills... View Details

Keywords: by Rachel Layne; Aerospace

Article

Unconscious Bias Training That Works

By: Francesca Gino and Katherine Coffman

To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to... View Details

Keywords: Implicit Bias; Social Integration; Empathy; Prejudice and Bias; Employees; Training; Attitudes; Behavior; Organizational Change and Adaptation

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05 Mar 2009
What Do You Think?

How Frank or Deceptive Should Leaders Be?

leadership behaviors may depend on the "context" in which they are found. As a result, one might conclude as Mike Leahy did that " I am fascinated with the range of our readers' responses to something I thought was rather... View Details

Keywords: by Jim Heskett

17 Jan 2011
Research & Ideas

Being the Boss

your boss. That's not the deal. You have to figure out the sources of power you have to influence the boss. You also have to see the boss as human and fallible in all the ways that you're human and fallible,... View Details

Keywords: by Carmen Nobel

18 Jul 2023
News

Diversity and Inclusion at Mars Petcare: Translating Awareness into Action

2023
Working Paper

The Effects of Inconsistent Work Schedules on Employee Lateness and Absenteeism

By: Caleb Kwon and Ananth Raman

Problem Definition: Employee lateness and absenteeism pose challenges for businesses, particularly in the retail industry, where punctuality is vital for optimal store operations and customer service. This paper relates employee lateness and absenteeism with... View Details

Keywords: Behavior; Employees; Human Capital; Retail Industry

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