Publications

15 Dec 2015
Blog Post

One MBA's Path to Boston Consulting Group

These days it seems like many MBAs are focused on launching the next big startup. Entrepreneurship is awesome but you might call me a traditionalist. Consulting was my goal for my summer internship from the start. I have always been analytical View Details

Keywords: Consulting; Consumer Products / Retail

01 Sep 2023
News

Case Study: The Home Team

repairs, replaces, and improves their property. Ensuring their data has sufficient unique IP in its granularity is key! The team needs to think about what would prevent adjacent competitors like Angi View Details

Keywords: Jen McFarland Flint; Real Estate

Fast Answer

Demographics: ethnic groups (US)

Where can I find U.S. demographic information broken out by ethnic group? U.S. Census Bureau: Population, housing, economic and geographic information searchable by race and ethnicity. The American Community... View Details

October 1996 (Revised April 1997)
Case

Team New Zealand (B)

By: Marco Iansiti and Alan D. MacCormack

Keywords: New Zealand

1 Jan 1986
Conference Presentation

Attitudes Toward Women in Groups with Male and Female Leaders

By: R. Ely

Keywords: Gender; Leadership; Groups and Teams; Values and Beliefs; Attitudes

April 2014
Article

The Emergence of 'Us and Them' in 80 Lines of Code: Modeling Group Genesis in Homogeneous Populations

By: Kurt Gray, David G. Rand, Eyal Ert, Kevin Lewis, Steve Hershman and Michael I. Norton

Psychological explanations of group genesis often require population heterogeneity in identity or other characteristics, whether deep (e.g., religion) or superficial (e.g., eye color). We use game-theoretical agent-based models to explore group genesis in homogeneous... View Details

Keywords: Groups and Teams

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Read Now

March 2002 (Revised May 2007)
Case

Customer Profitability and Customer Relationship Management at RBC Financial Group (Abridged)

By: V.G. Narayanan and Lisa Brem

The Royal Bank of Canada uses customer relationship management and customer profitability tools to gain a competitive advantage in Canada's increasingly crowded financial services market. The case presents two pricing and customer management issues: one from the point... View Details

Keywords: Customers; Customer Relationship Management; Price; Perspective; Marketing; Competitive Advantage; Financial Services Industry; Banking Industry; Canada

December 2018 (Revised June 2020)
Case

Creating the French Behavioral Insights Team

By: Michael Luca, Ariella Kristal and Emilie Billaud

This case explores how neuroscientist Mariam Chammat helped set up the first behavioral insights team at the center of the French government, and encouraged French administrations to innovate and create policy initiatives based on psychological theories of influence... View Details

Keywords: Choice Architecture; Behavioral Economics; Experiments; Negotiation; Decision Making; Economics; Taxation; Entrepreneurship; Consumer Behavior; Public Administration Industry; Europe; France; Paris

March 1978
Article

Nutrition and the American Consumer: A Survey of Interest Groups

By: A. Clayton and J. Quelch

April 2010
Teaching Note

Groupe Ariel S.A.: Parity Conditions and Cross-Border Valuation (Brief Case)

By: Timothy A. Luehrman and James Quinn

Teaching Note for 4194 View Details

Keywords: Exchange Rates; Securities Analysis; Project Evaluation; Debt Securities; Analysis; Currency Exchange Rate; Performance Evaluation; Projects; Capital Budgeting

June 1987 (Revised May 1992)
Case

Carolina Power & Light Co.: Customer and Operating Services Group

By: Frank V. Cespedes

Keywords: Customer Relationship Management; Energy Industry; United States

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Sep 2007 - 2007
Conference Presentation

Antecedents of Boundary Spanning in Cross-functional NPD Teams

By: James R. Dillon, Shikhar Sarin and Amy C. Edmondson

Boundary spanning has been shown in prior research to enhance innovativeness and performance of product development teams. In this study, we examine team conditions that foster boundary spanning behavior. We analyze survey data from 207 members of 54 cross-functional... View Details

Keywords: Product Development; Innovation and Invention; Groups and Teams; Behavior; Performance Improvement; Boundaries; Leadership Style; Product; Complexity; Integration; Power and Influence