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      • October 1996 (Revised January 1998)
      • Case

      Sony Corporation: Car Navigation Systems

      By: John A. Quelch
      In the summer of 1996, Masao Morita, president of Sony Personal Mobile Communication Co., contemplated how to formulate its multinational marketing strategy for the fast-changing car navigation systems market. Morita needed to resolve the conflicting views within his... View Details
      Keywords: Geographic Location; Marketing Strategy; Product Launch; Standards; Mobile and Wireless Technology; Conflict and Resolution; Auto Industry; Electronics Industry; Japan
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      Quelch, John A., and Yoshinori Fujikawa. "Sony Corporation: Car Navigation Systems." Harvard Business School Case 597-032, October 1996. (Revised January 1998.)
      • Article

      Foreign Direct Investment and the Demand for Protection in the United States

      By: John B. Goodman, Debora Spar and David B. Yoffie
      Keywords: Foreign Direct Investment; Global Range; United States
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      Goodman, John B., Debora Spar, and David B. Yoffie. "Foreign Direct Investment and the Demand for Protection in the United States." International Organization 50, no. 4 (Fall 1996): 565–591.
      • June 1996 (Revised January 2000)
      • Case

      McKinsey & Co.: Managing Knowledge and Learning

      By: Christopher A. Bartlett
      Describes the development of McKinsey & Co. as a worldwide management consulting firm from 1926 to 1996. In particular, it focuses on the way in which McKinsey has developed structures, systems, processes, and practices to help it develop, transfer, and disseminate... View Details
      Keywords: Management; Managerial Roles; Management Practices and Processes; Competitive Advantage; Global Range; Knowledge Dissemination; Business Processes; Consulting Industry
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      Bartlett, Christopher A. "McKinsey & Co.: Managing Knowledge and Learning." Harvard Business School Case 396-357, June 1996. (Revised January 2000.)
      • March 1996 (Revised November 1996)
      • Case

      Supermarkets in Inner Cities

      By: James E. Austin and Jaan Elias
      Excerpts from five articles that present the challenges and opportunities inherent in opening and operating supermarkets in inner-city neighborhoods. View Details
      Keywords: Urban Scope; Market Entry and Exit; Alliances; Business and Government Relations; Problems and Challenges; Development Economics; Business and Community Relations; Business Ventures; Strategic Planning; Cooperation
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      Austin, James E., and Jaan Elias. "Supermarkets in Inner Cities." Harvard Business School Case 796-145, March 1996. (Revised November 1996.)
      • February 1996 (Revised May 1996)
      • Teaching Note

      Fidelity Investments: Spartan Florida Municipal Fund (TN)

      By: Andre F. Perold and Wai Lee
      Keywords: City; Investment Funds; Florida
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      Perold, Andre F., and Wai Lee. "Fidelity Investments: Spartan Florida Municipal Fund (TN)." Harvard Business School Teaching Note 296-071, February 1996. (Revised May 1996.)
      • February 1996 (Revised May 2002)
      • Teaching Note

      Xerox: Outsourcing Global Information Technology Resources TN

      By: F. Warren McFarlan
      Teaching Note for (9-195-158). View Details
      Keywords: Job Cuts and Outsourcing; Information Technology; Global Range; Resource Allocation; Manufacturing Industry; Consumer Products Industry
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      McFarlan, F. Warren. "Xerox: Outsourcing Global Information Technology Resources TN." Harvard Business School Teaching Note 196-086, February 1996. (Revised May 2002.)
      • February 1996 (Revised November 2003)
      • Case

      Indianapolis: Activity-Based Costing of City Services (A)

      By: Robert S. Kaplan
      A new administration in the City of Indianapolis is initially determined to privatize many municipal services. Before taking this action, however, the city managers want to know the current cost of performing these services with the municipal workers. Existing... View Details
      Keywords: Cost Management; Public Sector; Activity Based Costing and Management; Service Delivery; Privatization; City; Indianapolis
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      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (A)." Harvard Business School Case 196-115, February 1996. (Revised November 2003.)
      • February 1996 (Revised June 1996)
      • Supplement

      Indianapolis: Activity-Based Costing of City Services (B)

      By: Robert S. Kaplan
      Supplements the (A) case. View Details
      Keywords: City; Service Operations; Infrastructure; Service Industry; Indiana
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      Kaplan, Robert S. "Indianapolis: Activity-Based Costing of City Services (B)." Harvard Business School Supplement 196-117, February 1996. (Revised June 1996.)
      • 1996
      • Article

      How Locals Can Win Global Contests

      By: R. M. Kanter
      Keywords: Local Range; Global Range
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      Kanter, R. M. "How Locals Can Win Global Contests." Leader to Leader 1, no. 1 (1996): 25–29.
      • December 1995 (Revised March 1996)
      • Case

      Nestle and the Twenty-First Century

      By: Ray A. Goldberg and Elizabeth Ashcroft
      A leading food company rethinks its future in the global food system by major geographical areas. View Details
      Keywords: Change Management; Forecasting and Prediction; Geographic Location; Globalization; Strategy; System; Food and Beverage Industry
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      Goldberg, Ray A., and Elizabeth Ashcroft. "Nestle and the Twenty-First Century." Harvard Business School Case 596-074, December 1995. (Revised March 1996.)
      • 1995
      • Chapter

      Global Competition and the Localization of Competitive Advantage

      By: M. E. Porter and Rebecca E. Wayland
      Keywords: Competitive Advantage; Globalization; Local Range
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      Porter, M. E., and Rebecca E. Wayland. "Global Competition and the Localization of Competitive Advantage." In Proceedings of the Integral Strategy Collegium, edited by Hans Birger Thorelli. Greenwich, CT: JAI Press, 1995.
      • fall 1995
      • Article

      Stakeholder Negotiations over Third World Natural Resource Projects

      By: James K. Sebenius and Hannah Riley
      Keywords: Business and Stakeholder Relations; Global Range; Projects; Negotiation
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      Sebenius, James K., and Hannah Riley. "Stakeholder Negotiations over Third World Natural Resource Projects." Cultural Survival Quarterly 19, no. 3 (fall 1995): 39–43.
      • September 1995
      • Case

      Ares-Serono

      By: Michael Y. Yoshino, Jean-Pierre Jeannet and Carin-Isabel Knoop
      Ares Serono, a medium-size Swiss pharmaceutical company, is the global leader in the field of fertility drugs. The company has successfully transformed into one of the very few biotech firms in Europe. The case treats a set of major strategic and organizational... View Details
      Keywords: Geographic Location; Globalized Firms and Management; Asset Management; Balance and Stability; Expansion; Digital Platforms; Leadership Development; Health Care and Treatment; Transformation; Family Business; Problems and Challenges; Pharmaceutical Industry; Biotechnology Industry; Switzerland; Europe
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      Yoshino, Michael Y., Jean-Pierre Jeannet, and Carin-Isabel Knoop. "Ares-Serono." Harvard Business School Case 396-035, September 1995.
      • September–October 1995
      • Article

      Is Foreign Infrastructure Investment Still Risky?

      By: L. T. Wells Jr. and E. S. Gleason
      Keywords: Investment; Risk and Uncertainty; Global Range
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      Wells, L. T., Jr., and E. S. Gleason. "Is Foreign Infrastructure Investment Still Risky?" Harvard Business Review 73, no. 5 (September–October 1995): 44–55.
      • September–October 1995
      • Article

      Thriving Locally in the Global Economy

      By: R. M. Kanter
      Keywords: Economy; Global Range; Local Range
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      Kanter, R. M. "Thriving Locally in the Global Economy." Harvard Business Review 73, no. 5 (September–October 1995): 151–160. (Reprinted in World View: Global Strategies for the New Economy, edited by J. Garten. Boston: Harvard Business School Press, 2000, pp. 227-243.)
      • September–October 1995
      • Article

      When Local Goes Global

      By: R. M. Kanter
      Keywords: Global Range; Local Range
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      Kanter, R. M. "When Local Goes Global." World Link (September–October 1995).
      • August–September 1995
      • Article

      Managing in Developing Countries: Challenges for the 21st Century

      By: J. E. Austin
      Keywords: Global Range; Problems and Challenges; Management
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      Austin, J. E. "Managing in Developing Countries: Challenges for the 21st Century." Asian Manager (August–September 1995).
      • Article

      The Rise of the Urban Entrepreneur

      By: M. E. Porter
      Keywords: Urban Scope; Entrepreneurship
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      Porter, M. E. "The Rise of the Urban Entrepreneur." Special Issue on The State of Small Business. Inc. 17, no. 7 (May 16, 1995).
      • May–June 1995
      • Article

      The Competitive Advantage of the Inner City

      By: M. E. Porter
      Keywords: Competition; City
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      Porter, M. E. "The Competitive Advantage of the Inner City." Harvard Business Review 73, no. 3 (May–June 1995).
      • January 1995 (Revised October 1995)
      • Case

      Citibank: Global Customer Management

      By: Michael Y. Yoshino and Thomas W. Malnight
      Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
      Keywords: Customer Focus and Relationships; Global Range; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; SWOT Analysis; Emerging Markets; Banking Industry; United States
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      Yoshino, Michael Y., and Thomas W. Malnight. "Citibank: Global Customer Management." Harvard Business School Case 395-142, January 1995. (Revised October 1995.)
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