Filter Results:
(793)
Show Results For
- All HBS Web
(1,516)
- People (3)
- News (299)
- Research (793)
- Events (7)
- Multimedia (8)
- Faculty Publications (212)
Show Results For
- All HBS Web
(1,516)
- People (3)
- News (299)
- Research (793)
- Events (7)
- Multimedia (8)
- Faculty Publications (212)
Sort by
- 14 Jul 2003
- Research & Ideas
Understaffed and Overworked: What Now?
Brook, N.Y.), and a leadership psychologist for many Fortune 100 firms. "Human nature being what it is, they are likely to forget or overlook this change if you don't." This can be tricky since you don't want to be seen as a whiny opportunist during difficult... View Details
Keywords: by Paul Michelman
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
When students come into my office they know I’m going to ask them, at the end of our conversation, “What’s one thing I can do to be a better teacher?” And I add, “Please don’t say everything’s just fine.” Then we just sit in silence. And then every student has View Details
- 23 Jun 2003
- Research & Ideas
Building a Better Buyer-Seller Relationship
thing we found, unlike what others have done in marketing, is that trust and commitment form at two different levels. Trust forms between people, between individuals. But commitment forms between firms." A positive feedback loop can... View Details
Keywords: by Martha Lagace
- 14 Jul 2022
- Research & Ideas
When the Rubber Meets the Road, Most Commuters Text and Email While Driving
Commuter Hell? You Can Still Be Productive What Companies Want Most in a CEO: A Good Listener Related reading from the Working Knowledge Archives The Cost of Cutting in Line Feedback or ideas to share? Email the Working Knowledge team at... View Details
Keywords: by Jay Fitzgerald
- 30 Nov 2016
- What Do You Think?
How Do Leaders Manage the Tension Between Pride and Arrogance?
designing a “similar survey to be administered to every group of stakeholder outside of the company organization, to get the feedback on ‘how it feels’ doing business with the company.” Lavinia Rasca said “the answer was given by Andrew... View Details
Keywords: by James Heskett
- 02 May 2022
- What Do You Think?
Can the Case Method Survive Another Hundred Years?
Build Organizational Culture for Competitive Advantage. Your feedback to last month’s column As Disney Board Chair, What Would You Advise CEO Bob Chapek Regarding ‘Don’t Say Gay’? By the time cases are discussed at HBS and elsewhere, we... View Details
- 24 May 2022
- Research & Ideas
Career Advice for Minorities and Women: Sharing Your Identity Can Open Doors
career-related outcomes. “There are lots of open questions,” says Chang. “We're talking about using this tactic in a one-off interaction asking for help, but we don't know what's going to happen if it’s a prolonged interaction.” Feedback... View Details
Keywords: by Pamela Reynolds
- 12 Oct 2022
- Research & Ideas
When Design Enables Discrimination: Learning from Anti-Asian Bias on Airbnb
Side to Fintech White Airbnb Hosts Earn More. Can AI Shrink the Racial Gap? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/xijian View Details
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
While many Frenchco workers were angry about the English-language mandate, Neeley says a small number of highly fluent workers viewed the change as a chance to perfect their English by asking for feedback from native speakers,... View Details
Keywords: by Kim Girard
- 01 Jun 2022
- What Do You Think?
Is Stakeholder Management Facing New Headwinds?
feedback to last month’s column Can the Case Method Survive Another Hundred Years? The column generated profound comments but little debate. Responses, taken as a whole, represented a love fest for the case method with little question... View Details
Keywords: by James Heskett
- 26 May 2003
- Research & Ideas
When Silence Spells Trouble at Work
differences with subordinates. It is frequently difficult for managers, for instance, to give negative performance feedback to subordinates—especially in organizations that place a high value on being polite and avoiding confrontation. View Details
Keywords: by Leslie A. Perlow
- 25 Jul 2016
- Research & Ideas
Who is to Blame for 'The Great Training Robbery'?
found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details
- 05 Sep 2018
- Research & Ideas
The Hidden Benefit of Giving Back to Open Source Software
Linux without contributing. Learning by contributing When a programmer or engineer runs into a problem or an opportunity to improve the Linux Kernel code, they generally suggest a change to a Linux “maintainer”–an experienced user who provides View Details
- 18 Jun 2018
- Research & Ideas
Warning: Scary Warning Labels Work!
risks involved, and prompting them to consider the negative health consequences, the researchers found. Compared to text warnings, graphic warnings worked better by grabbing the attention of consumers. “I’ve gotten some early feedback... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
played a central role: many firms proactively shared new safety protocols, gave feedback to each other, and worked hard to make their industry safer. These interactions involved not only suppliers and clients, but sometimes even... View Details
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
people to leave. Furloughs can also be difficult for morale in the short term. Cote admitted he received angry emails from several employees as the furloughs at Honeywell dragged on from days to weeks. “By the time we got to the fourth week, the anonymous View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
Entrepreneurship Council. “I think universities cater to recent alums and big corporations,” says Paul Davis, cofounder and CEO of Intelligent Integration Systems, a small, Boston-based analytic software company, who sought feedback from... View Details
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
their offerings are genuinely aligned with the needs and preferences of the customers they’re hoping to serve. If so, informing customers by providing transparency can help deepen the relationship. If not, providing transparency will generate View Details
Keywords: by Danielle Kost
- 13 Apr 2021
- Book
How Inclusive Managers Create Glass-Shattering Organizations
“Rather than creating a healthy feedback loop and addressing with urgency the issues that members and employees identified, we prioritized business growth over cultural growth. There comes a time when your employees and customers know... View Details
Keywords: by Kristen Senz
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
to go on.” The launch phase can benefit from actions that just aim at getting started—even if they are not financially sustainable or practically scalable. In short, it is fine to start off in a direction that the platform cannot follow in the long term if it can... View Details
Keywords: by Martha Lagace