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  • All HBS Web  (1,771)
    • People  (6)
    • News  (439)
    • Research  (1,028)
    • Events  (4)
    • Multimedia  (6)
  • Faculty Publications  (328)
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  • 05 May 2020
  • Research & Ideas

China Tariffs and Coronavirus a Double Hit to American Retailers

Professor of Business Administration at Harvard Business School. “There is a demand shock from consumers buying less, and a supply chain disruption in addition to the tariffs, which only makes things worse.” Cavallo presents the findings... View Details
Keywords: by Michael Blanding
  • Teaching Interest

MBA Elective Curriculum-- Competing Through Business Models

By: Ramon Casadesus-Masanell

The  words  “business  model”  are  inescapable  in  our  daily  fare of  business  news.  These  two ubiquitous words seemed to effortlessly rise up to prominence during the dot-com boom of the late 1990s. When businesspeople, journalists, academics, and other... View Details

Keywords: Business Model; Strategy; Competitive Strategy
  • 06 Aug 2019
  • Cold Call Podcast

Super Bowl Ads Sell Products, but Do They Sell Brands?

It campaign. There was a lot of hand-wringing over that. It wasn't obvious that this was a good decision, but the calculation came down to... that there are going to be a segment of our consumers who will... View Details
Keywords: Advertising; Sports; Entertainment & Recreation; Media & Broadcasting
  • 19 Dec 2022
  • Research & Ideas

What Motivates People to Give Generously—and Why We Sometimes Don't

motivations around good deeds. Given their respective backgrounds in economics and social psychology, Exley and Zlatev each draw on different literature in their work, and their study designs tend to look quite different, but together... View Details
Keywords: by Jen McFarland Flint, HBS Alumni Bulletin
  • 03 May 2023
  • Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

starts to look more like the past if I make automatic decisions that are all based on inferences of the past. For consumers and the world, we have this opportunity right now to avoid using data from the past. We can create systems, so the... View Details
Keywords: by Barbara DeLollis
  • 19 Mar 2013
  • First Look

First Look: March 19

Are Daily Deals Good for Merchants? Gupta, Sunil, Ray Weaver, Timothy Keiningham, and Luke WilliamsHarvard Business School Case 513-059 In the relatively short time since Groupon was founded, the response to "daily... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

that no one understood what it did was brilliant," says Yoffie. "That changed the entire structure of the semiconductor industry forever." “They were all in many ways highly imperfect leaders. We didn't want to idealize them or sugarcoat them” Steve Jobs... View Details
Keywords: by Michael Blanding; Computer
  • 19 Jan 2023
  • Research & Ideas

What Makes Employees Trust (vs. Second-Guess) AI?

choose which goods to display. One set was from an algorithm that allocators could interpret, and the other was from a “black box” algorithm they couldn’t. Researchers then tested consumer reactions to... View Details
Keywords: by Rachel Layne
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

Consumers turning to fintech lenders are more likely to spend beyond their means, sink further into debt, and ultimately default more often than people with similar credit profiles borrowing from traditional banks, according to recent... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 15 Nov 2022
  • Op-Ed

Why TikTok Is Beating YouTube for Eyeball Time (It’s Not Just the Dance Videos)

often supplies the idea. You can tap a button to grab the “original sound” of someone else’s TikTok, record your response, and seconds later you have your own video. It doesn’t have to be particularly clever or funny or even look good... View Details
Keywords: by John Deighton and Leora Kornfeld
  • 25 Jan 2010
  • Research & Ideas

A Macroeconomic View of the Current Economy

government spending, and consumer spending—consumer spending being the biggest—the United States consistently spends more than 100 percent of its GDP (as high as 106 percent in 2005 and 2006). But of course we produce only 100 percent of... View Details
Keywords: by Sean Silverthorne
  • 23 Jan 2013
  • Research & Ideas

Three-Dimensional Strategy: Winning the Multisided Platform

third party. By contrast, a grocery store also creates a space for consumers and multiple brands to meet—but the store controls the transaction, serving as a reseller. Done right, the MSP model has proven extremely lucrative, throwing off... View Details
Keywords: by Julia Hanna
  • 27 Nov 2019
  • Sharpening Your Skills

Secrets for Creating a Long-Lasting Brand

built from the ground up and rebuilt again when the competitive landscape shifts. A Good Place to Start Super Bowl Ads Sell Products, but Do They Sell Brands?Super Bowl advertising is increasingly about using storytelling to sell... View Details
Keywords: by Sean Silverthorne; Retail
  • 10 Aug 2010
  • First Look

First Look: August 10

recreates itself in response to new technologies and consumer needs, this major player is considering focusing on its principal business of concert booking and related revenue or moving forward with its efforts to take advantage of new... View Details
Keywords: Martha Lagace
  • 30 Jan 2020
  • Research & Ideas

The Upside of Highlighting a Product's Downsides

having a better experience, which is good for the customer,” Buell says. “But obviously, that's also really, really important for the organization.” Buell and Choi detailed their findings in the working paper Improving Customer... View Details
Keywords: by Danielle Kost
  • 22 Oct 2019
  • Research & Ideas

Use Artificial Intelligence to Set Sales Targets That Motivate

data, the algorithm learns to predict the outcome from the input data. Unsupervised learning. In this case, using unlabeled data, the algorithm learns the inherent structure from the input data. Either machine learning approach is only as View Details
Keywords: by Michael Blanding
  • 23 May 2012
  • Research & Ideas

Five Ways to Make Your Company More Innovative

and the DNA of innovators. What they have to say might surprise you. Clayton Christensen Can people learn to be more innovative? I don't want to overstate the case. I think about 40 percent of people just are not going to be good at... View Details
Keywords: by Garry Emmons, Julia Hanna & Roger Thompson
  • 25 Jun 2007
  • Research & Ideas

HBS Cases: Beauty Entrepreneur Madam Walker

Sloan. As the case shows, Walker herself reflected on her path before an audience in 1912 at the National Negro Business League convention in Chicago: "I was promoted to the cook kitchen, and from there I promoted myself into the business of manufacturing hair... View Details
Keywords: by Martha Lagace; Beauty & Cosmetics
  • 27 Feb 2019
  • Research & Ideas

The Hidden Cost of a Product Recall

competitors to take advantage of the market opportunity,” she says. Danielle Kost is senior editor at Harvard Business School Working Knowledge. Image: Jarretera Related Reading: Mattel: Getting a Toy Recall Right Don’t Just Survive—Thrive: Leading Innovation in View Details
Keywords: by Danielle Kost; Consumer Products; Consumer Products; Consumer Products; Consumer Products
  • 28 May 2020
  • Research & Ideas

Coronavirus Could Create a 'Bankruptcy Pandemic'

Forgiving Student Loan Debt Leads to Better Jobs, Stronger Consumers On balance, is Chapter 11 bankruptcy protection good for the American economy? Share your insights below. View Details
Keywords: by Dina Gerdeman; Financial Services; Banking
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