Exploratory Learning Behaviors - Publications - Faculty & Research

20 Jul 2011
Research & Ideas

Five Discovery Skills that Distinguish Great Innovators

innovative ideas spring. Specifically, innovators engage the following behavioral skills more frequently: Questioning. Innovators are consummate questioners who show a passion for inquiry. Their queries frequently challenge the status... View Details

Keywords: by Jeff Dyer, Hal Gergersen & Clayton M. Christensen

12 Feb 2018
Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

customers, and how operational choices affect customer behaviors and firm performance. We all spend a surprising amount of time waiting our turn; by one estimate, Americans wait in line 37 billion hours a year—118 hours for every person.... View Details

Keywords: by Michael Blanding; Retail; Service

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Kroger, Amazon, and many others have experienced similar conflicts. A recent study finds that “toxic culture”—unethical leadership behavior and disregard for employees’ health, diversity, financial security, and self-respect—is a far more... View Details

Keywords: by Michael Beer

Joseph L. Bower

JOSEPH L. BOWER, Donald K. David Professor Emeritus, has been a leader in general management at Harvard Business School for 51 years. He also served on the faculty of the Harvard Kennedy School during its first decade. He has served in many administrative roles... View Details

Keywords: banking; chemical; electronics; financial services; home appliances; hotels ＆ motels; information technology industry; insurance industry; private equity (LBO funds); retailing

16 Apr 2001
Research & Ideas

Breaking the Code of Change

strategy and to learn from actions taken about the effectiveness of changes made. Its focus is on the development of a high-commitment culture. Its means consist of high involvement, and consultants and incentives are relied on far less... View Details

Keywords: by Michael Beer & Nitin Nohria

18 Apr 2011
Research & Ideas

It’s Not Nagging: Why Persistent, Redundant Communication Works

moved the team faster, she says. Managers with power spent more time on damage control after assuming an employee had finished the work. That said, the results didn't show that either group was more successful with deadlines or meeting budget requirements. Recognizable... View Details

Keywords: by Kim Girard

28 May 2013
First Look

First Look: May 28

learn the unvarnished truth from relevant stakeholders about how the design and behavior of the organization is misaligned with its goals and strategy. The Strategic Fitness Process (SFP) was designed to... View Details

Keywords: Sean Silverthorne

22 Sep 2023
News

Skydeck Voices: The Most Important Person I Met at HBS

Photo provided by Harvard University Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Who was the most important person you met at HBS? And why? This is Dan Morrell, host of Skydeck, and when my colleagues set up on Spangler Lawn during Spring Reunions... View Details

Web

Faculty & Researchers - Managing the Future of Work

on Managing the Future of Work and co-PI of the Digital Reskilling Lab. Her research focuses on managerial and organizational drivers of productivity and growth in corporations and the public sector. She co-founded several large-scale projects to measure management... View Details

21 Dec 2010
First Look

First Look: December 21

Enabling Reliability, Validity, and Knowledge Spill-ins through Inferential Learning Activities Authors:James Oldroyd and Ranjay Gulati Publication:Strategic Entrepreneurship Journal (forthcoming) Abstract This View Details

04 Jun 2020
Book

It’s Not About You: Why Leaders Need to Look Outward

to make things more efficient. What I learned along the way is that, if it weren't for the pesky people, operations would have no problems. We could make them work beautifully, but the pesky people keep getting in the way Then, I... View Details

Keywords: by Kristen Senz

01 Apr 2008
First Look

First Look: April 1, 2008

behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when... View Details

Keywords: Martha Lagace

Web

Curriculum - Business & Environment

developed ‘godlike technologies’ - artificial intelligence (AI), blockchain and synthetic biology- that have passed commercial viability and are on-track to change the foundations of business and society by 2035. These technologies predict View Details

Web

1.4.2 Classroom Environment - MBA

1.4 Academic Program Specifics 1.4.2 Classroom Environment Welcome to HBS Being a Student at HBS 1. Academic Information & Policies 1.1 HBS Community Values 1.2 MBA Honor Code 1.3 Academic Calendar 1.4 Academic Program Specifics 1.4.1 HBS View Details

Web

Accounting & Management Awards & Honors - Faculty & Research

Samuel Hartzmark, and David Solomon. Eugene F. Soltes : Received the 2015 Charles M. Williams Award for Excellence in Teaching. Eugene F. Soltes : Winner of the 2015 Hillcrest Behavioral Finance Award from Hillcrest Asset Management for... View Details

01 Oct 2013
First Look

First Look: October 1

Publications August 2013 Journal of Economic Behavior & Organization Religion, Politician Identity and Development Outcomes: Evidence from India By: Bhalotra, Sonia, Guilhem Cassan, Irma Clots-Figueras, and Lakshmi Iyer... View Details

Keywords: Sean Silverthorne

14 Jul 2023
Blog Post

Harvard Business School Announces Its 2023-2024 Blavatnik Fellows

(MBA 2022) and Christopher Edward Dee (MD 2021). Patrick's research focuses on utilizing real-world behavioral data from smartphones to characterize patient quality of life and to develop adaptive interventions using reinforcement View Details

15 Dec 2023
News

The Musts of 2023

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. At fall reunions, we set up shop on campus and asked alumni about what media moved them this year. What changed their minds or their hearts. And their answers ran... View Details

30 Nov 2015
Research & Ideas

Donors Are Turned Off by Overhead Costs. Here’s What Charities Can Do

as a doctoral student at the University of California, San Diego, where she conducted a series of laboratory and field experiments with UCSD’s Uri Gneezy, a professor of economics and strategy, and Ayelet Gneezy, an associate professor of View Details

Keywords: by Carmen Nobel

18 Aug 2009
First Look

First Look: August 18

Working PapersFeeling Good about Giving: The Benefits (and Costs) of Self-Interested Charitable Behavior Authors:Lalin Anik, Lara B. Aknin, Michael I. Norton, and Elizabeth W. Dunn Abstract While lay intuitions and pop psychology... View Details