Experts - Publications - Faculty & Research

24 Oct 2005
Research & Ideas

Building an IT Governance Committee

important. We recommend that the IT governance group be made up of independent directors, as is the case with audit and compensation committees. Chairmanship is also critical. For firms in support, factory, or turnaround modes, the chairperson need not be an IT View Details

Keywords: by Richard Nolan & Warren McFarlan

26 Jun 2018
First Look

New Research and Ideas, June 26, 2018

their organizational structures. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54625 forthcoming Journal of Consumer Research Learning to Become a Taste Expert By: Deighton, John A., and Kathryn A. Latour... View Details

Keywords: Dina Gerdeman

10 Jan 2005
Research & Ideas

The Knowledge Coach

knowledge transfer depends on identifying not only what is to be transferred—but how. And the transfer will never take place without a willing, skillful coach and a receptive, able learner. Leonardo da Vinci notwithstanding, no one is an View Details

Keywords: by Dorothy Leonard & Walter Swap

15 Jul 2015
Research & Ideas

Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday

the company's success over its 20-year existence. But Sunil Gupta, an expert on marketing and digital technology who wrote a recent case on Amazon, sees deeper motives behind the company creating its own Christmas in July. "I think... View Details

Keywords: Re: Sunil Gupta; Retail

11 Feb 2002
Research & Ideas

Guts and Bliss: The Entrepreneur’s Journey

it over there and jump on it." Now, she said, thanks to expert coaching, the kids have learned to communicate, coordinate, pass the ball off to their teammates and get it back. Good businesses that want to grow know how to do a... View Details

Keywords: by Martha Lagace

17 Dec 2020
Research & Ideas

The 10 Most Popular Stories of 2020

Harvard Business School experts how the pandemic might change business practices. Here’s what they had to say. 7 Leadership Principles for Managing in the Time of Coronavirus Leaders managing their organizations through crisis show seven... View Details

Keywords: by Dina Gerdeman

22 Feb 2010
Op-Ed

Tragedy at Toyota: How Not to Lead in Crisis

insiders who are defensive about criticism. He should add the world's top quality experts to his fix-it team and listen carefully to their advice. 3: Dig deep for the root cause. When Toyota's problems first surfaced, the company blamed a... View Details

Keywords: by William George; Auto

12 Apr 2004
Research & Ideas

Operations and the Competitive Edge

anything, it naturally follows that senior managers can't simply delegate critical decisions involving operations, the adoption of IT or other technologies, and improvement efforts to "experts," whether they're internal or external (e.g., consulting firms).... View Details

Keywords: by Martha Lagace

21 Dec 2009
Research & Ideas

Good Banks, Bad Banks, and Government’s Role as Fixer

way, I believe we're kidding ourselves. Is it likely that somebody who isn't a financial expert can show up six times a year and really understand Citigroup? Q: In an attempt to head off the next financial crisis, should Congress... View Details

Keywords: by Roger Thompson; Banking; Financial Services

02 Oct 2000
Research & Ideas

Networked Incubators: Hothouses of the New Economy

technology experts, one of whom was able to help them. Gustafson and Yacovone obtained the advice they needed without having to conduct a time-consuming search and without having to negotiate a contract up front. (Reach had already contracted with the View Details

Keywords: by Morten T. Hansen, Henry W. Chesbrough, Nitin Nohria & Donald N. Sull

11 Mar 2001
Research & Ideas

Wired and Black: Focus on Careers

New economy companies may be moving at the speed of light, but they still need managers who can get the job done, according to career development experts who spoke at the African-American Student Union conference, "The Digital... View Details

Keywords: by Carrie Levine

17 Nov 2011
Sharpening Your Skills

Sharpening Your Skills: Organizational Design

Questions To Be Answered: What are the best techniques for fostering innovation in multicultural teams? I want my functional experts to influence high-level strategy. How can managers get the best thinking out of support staff? What role... View Details

Keywords: Re: Ranjay Gulati & Raffaella Sadun

14 Dec 2015
Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

footballs should be.” “I don’t think this is about football at all. I think this is about human nature and organizations and performance” As Iansiti watched the AFC title game in January 2015, and the ensuing uproar, he was hooked. As an author of View Details

Keywords: by Roberta Holland; Sports

20 Mar 2020
Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

businesses often have less than 20 days’ worth. While forecasts vary, many public health experts don’t expect the coronavirus outbreak to subside for at least eight weeks, assuming that social distancing and other mitigation efforts can... View Details

Keywords: by Danielle Kost; Service; Food & Beverage

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

to their employers. Internment not only robbed companies of these key employees, it also made it more difficult for companies to recruit and retain workers for their European businesses. “Only [a] few of the old India experts have found... View Details

Keywords: by Julia Hanna; Manufacturing

27 Sep 2017
Research & Ideas

What Happens When Ordinary People Get Creative?

“Attacking this question is fundamentally important for both the science and the practice of creativity,” she writes. “It seems increasingly likely that products and services resulting from the creative behavior of ordinary individuals may not only become more... View Details

Keywords: by Carmen Nobel

30 May 2017
First Look

First Look at New Research and Ideas, May 30

anticipate this negative relational impact, exposing them to unanticipated adverse consequences when they ignore the advice they receive. Moreover, these effects are compounded by advisor expertise: expert advisors are more likely to... View Details

Keywords: Sean Silverthorne

25 Jan 2013
Research & Ideas

Why a Harvard Finance Instructor Went to the Kumbh Mela

the Harvard Divinity School. She is a world expert on pilgrimages and the author of definitive books about the rivers of India. Prof. Rahul Mehrotra, chair of the department of urban planning and design at the Harvard Design School, has a... View Details

Keywords: by John D. Macomber; Construction; Real Estate

18 Jan 2012
Research & Ideas

Beyond Heroic Entrepreneurs

experts in the field gathered last year at HBS to discuss such funding issues at a seminar hosted by the School's Social Enterprise Initiative. "If there's such a rise in the hybrid models, as more and more people try to use them as... View Details