Publications

Publications

Filter Results: (1,226) Arrow Down
Filter Results: (1,226) Arrow Down Arrow Up

Show Results For

Show Results For

← Page 27 of 1,226 Results →
  • 04 Dec 2019
  • Book

Creating the Experimentation Organization

percent of core employees participate, with the ability to pull the trigger independently to virtually test anything at any time. To illustrate that point, Thomke describes the time an incoming CEO called a meeting to present a new logo... View Details
Keywords: by Michael Blanding
  • 03 Jul 2012
  • First Look

First Look: July 3

"magic"-the tight strategic alignment, the high level of employee engagement-that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this... View Details
Keywords: Sean Silverthorne
  • Web

Credential of Leadership, Impact, and Management in Business | HBS Online

Productivity Implementing Strategy Featured Exercises Create a customer journey map to discover complementary products and services Establish an employee journey map to find ways to improve the employee... View Details
  • 02 Apr 2001
  • Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details
Keywords: by Joseph L. Bower
  • Web

Strategy Execution Online Course | HBS Online

systems for every dimension of business performance Identify and manage risks that could derail strategy execution Empower employees through proprietary frameworks like the Job Design Optimization Tool, which helps design high-performance... View Details
  • July 2011 (Revised October 2011)
  • Case

Lady Gaga (A)

By: Anita Elberse and Michael Christensen
In September 2009, Troy Carter, manager of up-and-coming pop star Lady Gaga, has to decide on a new course of action now that his artist's planned co-headlining arena tour with hip-hop superstar Kanye West has been cancelled. Carter knows that continuing the tour, but... View Details
Keywords: Employee Relationship Management; Marketing Strategy; Product; Product Development; Business and Stakeholder Relations; Creativity; Music Industry
Related
  • 26 Mar 2020
  • Research & Ideas

7 Leadership Principles for Managing in the Time of Coronavirus

feel they can contribute to overcoming the uncertainty, overcoming the crisis. Engaging employees in this way will also reduce that rumor mill, give confidence to them that they will then project in turn to the people who are relying on... View Details
Keywords: by John A. Quelch; Health
  • 12 Mar 2021
  • News

My Favorite Case

Company” In 1997, a portion of the Manila Metropolitan Water and Sewage System is taken over by a joint venture, the Manila Water Company, which must develop the newly acquired employees and assets into a profitable firm. I work in... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 29 Oct 2019
  • Sharpening Your Skills

Robots in the Boardroom

effective codes of business conduct. But technology isn't the only answer. Why Artificial Intelligence Isn't a Sure Thing to Increase Productivity As companies adopt artificial intelligence to increase efficiency, are their employees... View Details
Keywords: by Sean Silverthorne
  • 16 Dec 2014
  • First Look

First Look: December 16

James K., and Laurence A. Green Abstract—Following a brief summary of Henry A. Kissinger's career, this paper describes three of his most pivotal negotiations: the historic establishment of U.S. diplomatic relations with the People's... View Details
Keywords: Sean Silverthorne
  • February 2009 (Revised July 2012)
  • Supplement

Jieliang Phone Home! (C)

By: Willy Shih, Ethan Bernstein and Nina Bilimoria
At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators - bright and capable young men and (mostly) women like Jieliang Hao are motivated to improve line productivity through small innovations for faster assembly and... View Details
Keywords: Globalization; Compensation and Benefits; Surveys; Innovation and Invention; Management Practices and Processes; Production; Performance Productivity; Groups and Teams; Labor and Management Relations; Behavior; Motivation and Incentives; Manufacturing Industry; Telecommunications Industry; China
Related
  • 22 Mar 2013
  • Research & Ideas

Pulling Campbell’s Out of the Soup

there and tell them that we were taking the company to higher ground. We were going to get the workplace and the marketplace right. I think every CEO needs to do that in a smart way." See related story on Higher-Ambition CEO... View Details
Keywords: by Dina Gerdeman; Food & Beverage
  • 10 Jan 2017
  • First Look

First Look at New Research: January 10, 2017

powerful.” While savvy negotiators and analysts generally avoid these pitfalls, the less sophisticated can go astray. Robust correctives to these misimpressions are offered and related to three different kinds of “no” in negotiation: a... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2008
  • Research & Ideas

Book Excerpt: A Sense of Urgency

strongly connected to real business problems, they may suspect sabotage or lunacy, both of which can create anger and not a steely determination to act fast and win. The crisis-creating strategy not only fails but makes matters worse. Because his managers and View Details
Keywords: by John P. Kotter
  • 08 Mar 2004
  • Research & Ideas

Creating Value in Your Business Ecosystem

larger than the companies themselves: the success of their respective business ecosystems. These loose networks—of suppliers, distributors, outsourcing firms, makers of related products or services, technology providers, and a host of... View Details
Keywords: by Marco Iansiti & Roy Levien
  • 07 Apr 2015
  • News

Warrior Spirit

head to this day,” he says. “As an entrepreneur, leadership is the most important quality to have—you need it to attract the right people and get the optimum performance beyond any employee numbers or resources you control. And the case... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 13 Nov 2017
  • Research & Ideas

Want to Be Happier? Spend Some Money on Avoiding Household Chores

Whillans says. “Employers could offer workers a couple extra discretionary days where they can stay home just because they want to watch Netflix on a Friday. Companies should start looking at these ideas as a potential path to greater View Details
Keywords: by Dina Gerdeman
  • 27 Oct 2020
  • Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

steps toward addressing institutional racism Companies have long used competition to motivate employees to think creatively and push themselves. Law firms, consultancies, and other adherents to the “up or out” philosophy aim to promote... View Details
Keywords: by Danielle Kost
  • 26 Jul 2022
  • Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

employees to discuss the quality of a job at a specific company. I think regulators focusing on labor conditions could tap into that trove of data to understand what works, so maybe we can design regulations better and quickly identify... View Details
Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail
  • 21 Aug 2017
  • Lessons from the Classroom

Companies Love Big Data But Lack the Strategy To Use It Effectively

streams that track performance feedback and organizational culture; and analyses of digital trace data to map and shape organizational networks. “As managers and employees work through these challenges and tradeoffs, the potential gains... View Details
Keywords: by Dina Gerdeman