Employee Engagement - Publications - Faculty & Research

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

the core, and pivot to new opportunities. We provide a top-level overview of major topics and ideas relevant to each concept. We hope you are interested in engaging in further research about any topics that resonate with you and your... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

quickly to produce and air new advertising creative that tapped into the rapidly changing zeitgeist. The result, the Retail Heroes campaign, featured CEO McMillon Zooming in remotely from home to thank the one million Walmart front line View Details

Keywords: by Jill Avery and Richard Edelman

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2024 Reunion Presentations - Alumni

commissioning a study and engaging with its results to inform strategic decision making. Trade, Logistics, and Geopolitics: New Realities for Supply Chains Professor Willy Shih No additional materials available + More Info – Less Info... View Details

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Harvard Business School

engaged in the broadcasting and cable television industries. From 1970-1975, Ryan was a management consultant for McKinsey & Company. Ryan is currently on the board of directors of General Mills and Stanley Black & Decker. He is also a... View Details

16 Jul 2013
First Look

First Look: July 16

By: Mikes, Anette, Matthew Hall, and Yuval Millo Abstract—In theory, the risk management groups of two British banks-Saxon and Anglo-had the same influence in their organizations. But in practice, they did not: Saxon's was engaged in... View Details

Keywords: Anna Secino

01 Nov 2024
In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

layoffs lead to mistakes that undermine companies’ corporate goals. Doing a layoff for the right reason is not just smart strategically, it’s smart organizationally, since employees are more likely to stay View Details

Keywords: by Rachel Layne; Technology; Information Technology

27 Aug 2012
Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program based on View Details

Keywords: by Paul Guttry

19 Jan 2022
In Practice

7 Trends to Watch in 2022

their experiences engaging with the health care system. But we are still learning what “good” looks like and we still have a long way to go in understanding which tools work, how well, and for whom. I believe that expansive growth in... View Details

Keywords: by HBS News

01 Jun 2018
News

Ask the Expert: Star Search

excited about a job is their team, feeling they have impact on the broader company goals, and being intellectually engaged by the work. For us, that means allowing our employees to follow their passion and... View Details

Keywords: Dan Morrell

06 Sep 2011
Research & Ideas

How Small Wins Unleash Creativity

committed to their work when they have a positive inner work life." Book Excerpt From the Progress Principle How can you keep employees truly engaged in the work they are doing? We found that the single... View Details

Keywords: by Carmen Nobel

Web

Corporate Training Programs | HBS Online

Testimonials Why us Company Request Info Client Testimonials Intuit Play Intuit testimonial video Employees from Intuit share their experiences in taking an HBS Online course and the impact the course had on their strategic thinking... View Details

01 Dec 2017
News

2017 in Education: Investing in the Next Generation of Workers

Business needs to care about the performance of students in the public education system, from preschool through college. It is the primary source of future employees for every business. It’s also where the vast majority of teachers of... View Details

Keywords: Amy McIntosh (MBA 1984) , associate vice chancellor for academic strategy, The City University of New York

08 Apr 2016
Research & Ideas

How to Hire a Millennial

looser, more accommodating working relationships. Rather than fighting the “gig economy,” companies should embrace it. That might mean bringing in some promising part-time employees to take hard-to-fill positions rather than flounder... View Details

Keywords: by Joseph Fuller

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Questions for Evaluating Company Culture and Community - Alumni

Careers Questions for Evaluating Company Culture and Community Careers Questions for Evaluating Company Culture and Community In Fall of 2020, HBS presented a Plan For Racial Equity . Working in partnership with HBS, CPD plans to engage... View Details

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Fostering Candor in Teams and Organizations - Recruiting

to engage in open conversation and feedback. Edmondson finds that organizations will often set the bar for participation too high, meaning that employees do not feel comfortable contributing to a... View Details

01 Jun 2013
News

School of Hard Knocks

1988) is a New York Times best-selling author, speaker, and chief engagement officer of Illinois-based Kevin Sheridan LLC. Visit http://kevinsheridanllc.com/books. Photo courtesy of Kevin Sheridan Studies show that an organization's... View Details

Keywords: discrimination; Management, Scientific, and Technical Consulting Services; Professional Services

26 Nov 2001
Research & Ideas

Manager or Mentor? Why You Must Be Both

engage them in a developmental way, don't expect that the first question, asked once and first experienced, is going to reverse twenty years of socialization. "What we have to do as managers is figure out what our expectations are of... View Details

Keywords: by Martha Lagace

12 Nov 2020
News

All in the Neighborhood

community. The Near Eastside neighborhood of Indianapolis fit that bill—and it didn’t take long for the hoped-for engagement to follow. In the late 1990s, when Angie’s List was just getting off the ground, the company’s View Details

Keywords: community; volunteer work; corporate social responsibility; entrepreneurship; leadership; Personal Services

26 Mar 2019
First Look

New Research and Ideas, March 26, 2019

gamification techniques to engage and motivate employees to learn. This study empirically examines the performance consequences of gamified training by conducting a field experiment in a professional... View Details

Keywords: Dina Gerdeman

09 Dec 2020
Blog Post

How to Create a Psychologically Safe Workplace

is important, leaders need to encourage employees to engage in open conversation and feedback. Edmondson finds that organizations will often set the bar for participation too high, meaning that View Details

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