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  • 18 Jul 2023
  • Interview

Jeffrey Rayport on Product Market Fit, Profit Market Fit and Whiplash, and More

By: Jeffrey F. Rayport and Doug Levin
This episode of "Lessons from Startup Life" podcast features Jeffrey Rayport, Senior Lecturer of Business Administration at the Harvard Business School. Jeffrey specializes in teaching and researching growth-stage technology ventures and their scalability. Prior to... View Details
Keywords: Scaling And Growth; Start-up; Diversity; Equity; Inclusion; Technology; Business Startups; Product Marketing; Business Growth and Maturation
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  • 16 Jun 2020
  • Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

further forced changes to customers and hence firm-based behaviors. The outcome of customers’ health and fears has resulted not in a traditional recession but a “deaccession,” where supply and demand exist, but customer-access to products and View Details
Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Service; Service
  • 2016
  • Article

Does volunteering improve well-being?

By: A.V. Whillans, Scott C. Seider, Lihan Chen, Ryan J. Dwyer, Sarah Novick, Kathryn J. Gramigna, Brittany A. Mitchell, Victoria Savalei, Sally S. Dickerson and Elizabeth W. Dunn
Does volunteering causally improve well-being? To empirically test this question, we examined one instantiation of volunteering that is common at post-secondary institutions across North America: community service learning (CSL). CSL is a form of experiential learning... View Details
Keywords: Prosocial Behavior; College Students; Bayesian Statistics; Education; Well-being
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  • Web

Loan Reduction - Entrepreneurship

Loan Reduction ROCK CENTER LOAN REDUCTION PROGRAM The Rock Center Loan Reduction Program helps to reduce the educational debt repayment burden for a limited number of graduating student founders committed to the fulltime pursuit of their... View Details
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

investments and never assume that years of education will make them more aware of misdeeds. Egan started studying ethics in financial services after an adviser swindled his aunt, a high-level university... View Details
Keywords: by Danielle Kost; Financial Services
  • Web

Business History - Faculty & Research

shops. Keywords: Business Model ; Cultural Entrepreneurship ; Social Entrepreneurship ; Business History ; Business and Government Relations ; Technological Innovation ; Cash ; Culture ; Distribution Industry ; Financial Services Industry... View Details
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details
Keywords: by Michael Blanding; Retail
  • Web

HBS - Key Metrics

Islander 0% — — — — White 22% 42% 46% 28% 38% Did Not Report / Unknown 4% 0% 0% 0% 5% All Students Enrollment 121 130 129 133 131 Executive Education 2023 2022 2021 2020 2019 Enrollment 12,722 10,575 13,101 10,881 12,605 Gender 4 Male 68%... View Details
  • 01 Dec 2022
  • News

Future Vision

out of poverty, providing products and services that have improved people’s standards of living, and creating fulfilling jobs and careers. But the challenges facing the world today require business to do even more—to address persistent... View Details
Keywords: Brian Kenny; Educational Support Services; Educational Support Services
  • Web

Blog | Social Enterprise | Harvard Business School

Impact Measurement Inclusive Finance International Development K-12 Education Leadership Fellows Leadership in Challenging Times MBA Programs Microfinance Non Profit Management Nonprofit Supportive Services... View Details
  • Program

OPM Renew

connections through cross-cohort collaboration. Details Broaden your global perspective and entrepreneurial leadership skills Learn how innovative global operators are changing buyer behavior and transforming bold ideas into new products and View Details
  • 10 Jan 2024
  • Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

brought along by the pandemic have ushered in changes to the informal customs around who gets tips and how much, according to Jill Avery, senior lecturer of business administration and the Christensen Distinguished Management Educator at... View Details
Keywords: by Anna Lamb, Harvard Gazette
  • Web

Human Behavior & Decision-Making - Faculty & Research

Industry ; United States ; Texas Citation Educators Related Kaplan, Robert S., David N. Bernstein, and Mary L. Witkowski. "Dell Med: Transforming Care Delivery & Payment." Harvard Business School Case 125-117, May 2025. Wilburn Medical... View Details
  • 01 Jun 2001
  • News

Richard Pechter: Learning New Lessons

The first in a series of occasional articles on HBS graduates who have embarked on second careers. Just a few months removed from Wall Street, where he commanded a workforce of six thousand seasoned financial services pros, Richard S.... View Details
Keywords: Lory Hough; Educational Services; Educational Services
  • July 2005
  • Case

Harvard Business School and the Making of a New Profession

By: Rakesh Khurana, Tarun Khanna and Daniel Penrice
Since its founding in 1908, Harvard Business School's mission has been to perform a much-needed service for American society by turning business management into a profession. One of the most important factors in the founding of HBS and the nation's other new business... View Details
Keywords: Business Education; Mission and Purpose; Alignment; Social Issues; Practice
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  • 05 Feb 2007
  • Research & Ideas

Business and the Global Poor

interests align? Kash Rangan: At its core, the private sector has always been about value creation—producing goods and services valued by consumers, generating employment, and delivering profits for shareholders. Nothing has changed in... View Details
Keywords: by Sean Silverthorne
  • Web

Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness

business strategy—and identified a set of customers who were willing to pay a premium for healthy, environmentally friendly food. Shared Value and Company Strategy: Whole Foods Markets Natural, fresh, organic, and freshly prepared foods and health items with excellent... View Details
  • June 2012
  • Case

Buro Happold (Abridged)

By: Robert G. Eccles and Ryan Johnson
In 1996, Ted Happold, the founder of the engineering services firm Buro Happold, passed away, and Padraic Kelly became the firm's new managing director (MD). One of his first initiatives was "Aim for Growth," which was intended to help the firm grow beyond its current... View Details
Keywords: Learning And Development; Managing Growth; Organizational Design; Diversification; Client Management; Leadership Skills; Entrepreneurship; Growth and Development Strategy; Leadership Development; Management Skills; Training; Programs; Customer Relationship Management
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  • 04 Sep 2001
  • Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

medical care, defense, education and so on guarantees that fewer taxpayer dollars and government resources will be available for other initiatives. It may also mean that the national debt will increase, imposing a heavy burden on future... View Details
Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk
  • 25 Jun 2020
  • Blog Post

Harvard Business School Class of 2021 Student Profiles

age, he knew that golf was not his central passion. HOME REGION Jakarta, Indonesia UNDERGRAD EDUCATION Georgia Institute of Technology PREVIOUS EXPERIENCE GoPay (part of GoJek Group), Bain & Company, Clutch Technologies, Argus... View Details