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- All HBS Web (792)
- Faculty Publications (349)
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- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
and other retailers are experimenting with offering rewards program members discounts on gasoline, for instance. And Stop & Shop recently rolled out Scan It! Mobile, an app that turns a customer's iPhone into a mobile scanner and... View Details
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
effects, but find negative causal brand effects for discount stores on mall sales. We find that a developer is better off creating a mall in an affluent versus a populated market. Download working paper:... View Details
Keywords: Sean Silverthorne
- 31 Oct 2017
- First Look
New Research and Ideas, October 31, 2017
Entrepreneurial Ecosystems (B) CIC engages in "guerrilla warfare," offering free or highly discounted rates in order to get its empty offices filled before the opening day of its St. Louis branch. Opening day is a huge success, and CIC... View Details
Keywords: by Sean Silverthorne
- 16 Aug 2016
- First Look
August 16, 2016
would extend its payment terms to suppliers by 30 days. At the same time, P&G announced a new supply chain–financing (SCF) program giving suppliers the ability to receive discounted payments for their P&G receivables. Fibria... View Details
Keywords: Sean Silverthorne
- 08 Jul 2008
- First Look
First Look: July 8, 2008
discounts that are nearly 50% greater than existing customers who are purchasing upgrades of a product. On the product side, one common lock-in strategy—the offering of broad product "suites" which span multiple product... View Details
Keywords: Martha Lagace
- 17 Feb 2009
- Research & Ideas
What’s Good about Quiet Rule-Breaking
his manager's approval—from the cash register. That practice is a gray zone, but would hardly qualify as a moral one. By contrast, the same employee setting aside a clothing item in a storage room to later purchase for himself when the item will be deeply View Details
Keywords: by Martha Lagace
- 14 Feb 2017
- First Look
First Look at New Research: February 14
competition effects to dominate within store categories—especially among discount and midscale stores—but positive agglomeration effects to exist across store categories. Although varying by store brand, our results suggest that upscale... View Details
Keywords: Sean Silverthorne
- 29 Sep 2008
- Research & Ideas
Financial Crisis Caution Urged by Faculty Panel
Commercial banks had more capital as a function of complying with the regulatory requirements. They could access deposits as a stable source of funding, as well as the Federal Reserve discount window, which, if they lost access to all the... View Details
- 08 Jan 2008
- First Look
First Look: January 8, 2008
hyperbolic discounting and shows in the field that the impact of intrapersonal conflict can be large in magnitude. Download the paper: http://www.hbs.edu/research/pdf/07-099.pdf How Is Foreign Aid Spent? Evidence from a Natural Experiment... View Details
Keywords: Martha Lagace
- 23 Feb 2009
- Research & Ideas
Creative Entrepreneurship in a Downturn
about. Craig Brandman has a company called Medilinq that provides medical discounts for people with low incomes or who are unemployed; he predicts that participation will grow six-fold by year-end. Peter George founded Fidelis Security... View Details
Keywords: by Martha Lagace
- 13 Aug 2020
- Research & Ideas
6 Ways to Support COVID-Weary Employees
workers to attend when sick, including work overload, lack of backup, and understaffing. Some occupational cultures have the same effect, glorifying “toughing it out” as an indicator of work commitment. Finally, we can’t discount the fact... View Details
Keywords: by Dina Gerdeman
- 09 Jun 2015
- First Look
First Look: June 9, 2015
without alienating Republican consumers (Study 4). A firm with a high ratio must offer a 50% price discount to garner consumer impressions as favorable as a firm that charges full price but features a lower ratio (Study 5). Download... View Details
Keywords: Sean Silverthorne
- 31 Aug 2010
- First Look
First Look: August 31
Furthermore, a third experiment shows that people tend to discount the wrongness of crossing ethical boundaries to hurt or help others when the action restores equity. The Private Equity Advantage: Leveraged Buyout Firms and Relationship... View Details
Keywords: Sean Silverthorne
- 10 Aug 2010
- First Look
First Look: August 10
In the midst of this crisis, VHSS, the German Shipbroker's Association, introduced a proposal to value ships using discounted cash flow analysis (to determine a long-term asset value, LTAV) rather than market prices from comparable... View Details
Keywords: Martha Lagace
- 29 Oct 2000
- Research & Ideas
The Entrepreneurial Venture: A Conversation
customers on Valentine's Day, so we decided to offer the best customer service ever. We called every single customer and explained that our reshipment would be late. We sent a follow-up letter of apology from me and included a discount... View Details
Keywords: by Susan Young
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
encourage voter turnout among customers, similar to Facebook's Election Day notifications or Lyft’s discounted rides to polling stations. Support election administration by donating resources such as ballot boxes, office supplies, and... View Details
Keywords: by Rachel Layne
- 06 Mar 2012
- First Look
First Look: March 6
effects and on the consumers' discount factor for future applications. We then illustrate the model's applicability by examining Xbox's entry into the video game industry. We find that Xbox had a small quality advantage over the... View Details
Keywords: Sean Silverthorne
- 10 May 2011
- First Look
First Look: May 10
Shipbroker's Association, introduced a proposal to value ships using discounted cash flow analysis (to determine a long-term asset value, LTAV) rather than market prices from comparable transactions. Thomas Rehder, the chairman of VHSS,... View Details
Keywords: Sean Silverthorne
- 14 Dec 2010
- First Look
First Look: Dec. 14
because external capital markets became more costly, but also because the efficiency of internal capital allocation increased significantly during the crisis. Our analysis provides new evidence on how the diversification discount and its... View Details
Keywords: Sean Silverthorne
- 18 Mar 2001
- Research & Ideas
Want to Be an Entrepreneur? [Part I]
down from the semicircular banks of seats in Aldrich 9. Price tags (retailers wouldn't have to re-mark them for discounted sales). Billboards. Sheet music (self-turning scores). Eyeglasses with news headlines projected inside the lens... View Details
Keywords: by John S. Rosenberg