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  • August 2015 (Revised February 2017)
  • Case

Bridj and the Business of Urban Mobility (A): Developing a New Model

By: Rosabeth Moss Kanter and Daniel Fox
Bridj, a Boston startup that provides Big Data-powered, "pop-up" bus routes that respond to transportation demand, has been in operation for a little over a year and has recently launched service in Washington, D.C., its second market. Despite media acclaim and... View Details
Keywords: Startup; Startup Management; Big Data; Smart Transit; Stakeholder Engagement; Stakeholder Management; Urban Vehicle; Mobility; Mass Transit; Uber; Government Relations; Technological Innovation; Analytics and Data Science; Entrepreneurship; Business and Stakeholder Relations; Transportation; Business Startups; Management; Business and Government Relations; Transportation Industry; Boston; District of Columbia
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Kanter, Rosabeth Moss, and Daniel Fox. "Bridj and the Business of Urban Mobility (A): Developing a New Model." Harvard Business School Case 316-025, August 2015. (Revised February 2017.)
  • Research Summary

Managing Marketspace Service Interfaces

By: Jeffrey F. Rayport

Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details

    Mastering the Management System

    From HBSP: " Companies have always found it hard to balance pressing operational concerns with long-term strategic priorities. The tension is critical: World-class processes won't lead to success without the right strategic direction, and... View Details
    • May 1997 (Revised March 1998)
    • Case

    Teradyne: Managing Strategic Change

    By: Joseph L. Bower
    Three cases deal with the introduction of a new product to Teradyne's line of semiconductor test equipment. This case provides historic and administrative background for the other two cases. Teradyne: The Aurora Project deals with the problems facing the head of a... View Details
    Keywords: Business Startups; Change Management; Business or Company Management; Market Entry and Exit; Product; Problems and Challenges; Competitive Strategy; Corporate Strategy; Technology
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    Bower, Joseph L. "Teradyne: Managing Strategic Change." Harvard Business School Case 397-113, May 1997. (Revised March 1998.)
    • September 2016 (Revised August 2018)
    • Case

    State Street—The Development and Growth of SHE

    By: Vikram Gandhi
    State Street Global Advisors was the investment arm of State Street Corporation, one of the largest custodians and asset managers in the world with over $2.3 trillion in assets under management. Inspired by demand from a large pension fund client for better gender... View Details
    Keywords: ETF; Asset Management; Financial Services Industry
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    Gandhi, Vikram. "State Street—The Development and Growth of SHE." Harvard Business School Case 317-040, September 2016. (Revised August 2018.)
    • January 1995 (Revised October 1995)
    • Case

    Citibank: Global Customer Management

    By: Michael Y. Yoshino and Thomas W. Malnight
    Describes Citibank's worldwide operations, which include activities in developing and developed markets. The bank's structure also varies across markets and regions, varying from autonomous national affiliates to an industry/product-based structure in its domestic U.S.... View Details
    Keywords: Customer Focus and Relationships; Global Range; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; SWOT Analysis; Emerging Markets; Banking Industry; United States
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    Yoshino, Michael Y., and Thomas W. Malnight. "Citibank: Global Customer Management." Harvard Business School Case 395-142, January 1995. (Revised October 1995.)
    • Teaching Interest

    Data Science for Managers

    • Served as a teaching fellow; assisted MBA students with classroom coding exercises. 
    • Developed course materials, including new case studies, technical notes, and code notebooks students used to analzye case data. 
    • Developed interactive web... View Details
    • July–August 2018
    • Article

    How CEOs Manage Time

    By: Michael E. Porter and Nitin Nohria
    In 2006 Harvard Business School’s Michael E. Porter and Nitin Nohria launched a study tracking how large companies’ CEOs spent their time, 24/7, for 13 weeks: where they were, with whom, what they did, and what they were focusing on. To date, Porter and Nohria have... View Details
    Keywords: CEOs; Executives; Time Management; Attitudes; Managerial Roles; Leadership; Performance Effectiveness; Strategy; Decision Making; Organizational Culture
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    Porter, Michael E., and Nitin Nohria. "How CEOs Manage Time." Harvard Business Review 96, no. 4 (July–August 2018): 42–51.
    • October 2024
    • Case

    Grain Management

    By: Archie Jones, Michael Norris, Alliyah Gary and Chelsea Grain-Jefferson
    Keywords: Family Business; Entrepreneurship; Private Equity; Management Succession; Ownership Stake; Retirement; Financial Services Industry; Telecommunications Industry; United States
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    Jones, Archie, Michael Norris, Alliyah Gary, and Chelsea Grain-Jefferson. "Grain Management." Harvard Business School Case 825-085, October 2024.
    • 1999
    • Chapter

    Effective Oversight: A Guide for Nonprofit Directors?

    By: R. E. Herzlinger
    Keywords: Nonprofit Organizations; Management Skills; Management Practices and Processes
    Citation
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    Herzlinger, R. E. "Effective Oversight: A Guide for Nonprofit Directors?" In Harvard Business Review on Nonprofits, 27–52. Boston, MA: Harvard Business School Press, 1999.
    • 04 Aug 2020
    • Blog Post

    HBS Career & Professional Development Responds to COVID-19

    Kristen Fitzpatrick (HBS '03) is the Managing Director of HBS Career and Professional Development (CPD). In this role, she also coaches alumni and MBA students. Through her interactions with recruiters over... View Details
    • 2022
    • Other Teaching and Training Material

    Organizational Behavior Reading: Managing Differences

    By: Robin Ely and Colleen Ammerman
    This reading provides principles and practices managers can draw upon to leverage differences in social identities - such as gender and race - to create more effective work relationships, teams, and organizations. The Essential Reading's first section draws upon... View Details
    Keywords: Diversity; Groups and Teams; Prejudice and Bias; Identity; Management Practices and Processes
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    Ely, Robin, and Colleen Ammerman. "Organizational Behavior Reading: Managing Differences." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8394, 2022.
    • 2024
    • Working Paper

    Appropriate Entrepreneurship? The Rise of China and the Developing World

    By: Josh Lerner, Junxi Liu, Jacob Moscona and David Yang
    Global innovation and entrepreneurship has traditionally been dominated by a handful of high-income countries, especially the US. This paper investigates the international consequences of the rise of a new hub for innovation, focusing on the dramatic growth of... View Details
    Keywords: Entrepreneurship; Venture Capital; Emerging Markets; Economic Growth; China
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    Lerner, Josh, Junxi Liu, Jacob Moscona, and David Yang. "Appropriate Entrepreneurship? The Rise of China and the Developing World." Harvard Business School Working Paper, No. 24-061, March 2024. (Revise and Resubmit, Journal of Political Economy. National Bureau of Economic Research Working Paper No. 31898 and European Corporate Governance Institute Working Paper No. 964/2024. Related discussion published as “China’s Rise Reshaped Global Entrepreneurship and Expanded the Benefits of Innovation,” VoxDev, 2024 and “Sharing the Entrepreneurial Wealth,” VoxChina, 2024 and VoxEU, 2024.)
    • 09 Jul 2024
    • Research & Ideas

    Are Management Consulting Firms Failing to Manage Themselves?

    for growth become a primary objective, pulling these firms away from their foundational north star: CEO and C-suite management consulting. In pursuing additional opportunities, consulting firms have widely diversified the industry breadth... View Details
    Keywords: by David Fubini; Consulting
    • Research Summary

    Managing Human Resources for Competitive Advantage

    By: Christopher A. Bartlett
    This stream of research is leading to a study of companies that are gaining competitive advantage through their ability to attract, recruit, develop, deploy, and retain superior human resources. The objective is to develop a more strategically-based and general... View Details
    • July–August 1994
    • Article

    Effective Oversight: A Guide for Nonprofit Directors

    By: Regina E. Herzlinger
    Keywords: Nonprofit Organizations; Management
    Citation
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    Herzlinger, Regina E. "Effective Oversight: A Guide for Nonprofit Directors." Harvard Business Review 72, no. 4 (July–August 1994): 52–60.
    • 05 Mar 2008
    • What Do You Think?

    Where Will Management Innovation Take Us?

    unusually high profits in their respective industries, which Hamel implies is the result of management innovation. And none are led by MBAs. Reasons why we might see an unusual amount of management... View Details
    Keywords: by Jim Heskett
    • Teaching Interest

    The Entrepreneurial Manager (TEM)

    This course addresses the issues faced by managers who wish to turn opportunity into viable organizations that create value, and empowers students to develop their own approaches, guidelines, and skills for being entrepreneurial managers.

    The course teaches... View Details

    • Teaching Interest

    Risk Management for Corporate Leaders

    By: Robert Simons
    As companies adapt to the aftershocks of the global recession, senior executives and boards are discovering that risk management has never been more important. The financial crisis revealed that risk management structures break down just when... View Details
    • 9 AM – 10 AM EST, 09 Jan 2019
    • HBS Online

    HBS Online Management Essentials

    Maximize your managerial effectiveness by shaping and influencing processes in the critically-important treetop level between 50,000 feet (strategy) and ground level (daily tasks and activities). Program Dates: January 9, 2019 - March 6, 2019 View Details
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