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Show Results For
- All HBS Web
(1,161)
- People (2)
- News (296)
- Research (728)
- Events (2)
- Multimedia (3)
- Faculty Publications (168)
- 25 Aug 2022
- News
Action Plan: Fired Up
recognize the power of food and entertaining as a cultural trend.” Listen and learn. “The pandemic paused our live outreach events and created uncertainty about how we’d stay connected and relevant to consumers. Then a View Details
- 02 Apr 2024
- Blog Post
IFC India: A Circular Journey Through JSW Cement - From Steel Slag to Stronger Shores
has proven its strength and is now used in coastal regions. JSW maintains a balance between sustainability and customer needs, offering both clinker and slag-blended cement. JSW Cement's story is a testament to the View Details
Richard M. Schulze
Schulze transformed his small Sound of Music electronic store into an electronics retailing giant – Best Buy. Schulze introduced mass-merchandising techniques to the electronics marketplace and helped to transform the shopping process into a personal experience,... View Details
Keywords: Retail
- 23 Apr 2019
- Blog Post
HBS Shares Their Favorite Books for HR Leaders
future success. Forged in Crisis: The Power of Courageous Leadership in Turbulent Times A book for managers who strive to be great leaders, Nancy Koehn’s book Forged in Crisis: The Power of Courageous... View Details
Keywords: All Industries
- 01 Sep 2011
- News
Capitalism’s False Mantra
rather than managing the business itself, the world of reality. To “fix the game,” five steps are necessary: put customers at the center of everything that firms do, eliminate stock-based executive compensation, rethink the role of... View Details
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
services industry, where call centers have moved beyond their most obvious function -- as low-cost channels for resolving a myriad of customer concerns -- to become a powerful means of service delivery with... View Details
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
in the office together.” "Just how large an organization can get while still being managed remotely in an effective way is a question." I assume that Matt Mullenweg, founder of Automattic, the parent company of WordPress, which powers... View Details
Keywords: by James Heskett
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
McKinsey to found Acorn Systems where he developed software to incorporate time equations into ABC. The software modeled how, for example, the time to process a customer order would vary depending on whether it was a standard or a View Details
Keywords: by Sarah Jane Gilbert
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
obvious—igniting a revolution in retail—to the more subtle—how Amazon's web development services resulted in more startups receiving VC funding. What will be the next shoe to fall? Can Amazon Do What Walmart Couldn’t, Stop the 'Wheel of Retailing'? Is Amazon's growing... View Details
- 08 Jul 2014
- First Look
First Look: July 8
Overall, the findings demonstrate the power of non-financial rewards to motivate agents in settings where there are limits to the use of financial incentives. Publisher's link: http://www.people.hbs.edu/nashraf/NoMarginNoMission_JPubE.pdf... View Details
Keywords: Carmen Nobel
- Web
Impact Stories - Business & Environment
MBA 2009 | Funding Solar’s Future "Altogether, Double Time has financed 36 solar energy projects, which collectively produce roughly 10% of North Carolina’s solar power and power around 30,000 homes in the... View Details
- 29 Jun 2007
- First Look
First Look: June 29, 2007
http://www.hbs.edu/research/pdf/07-103.pdf Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make View Details
Keywords: Martha Lagace
- Blog
Why Does Your Company Exist?
help the local community. While most companies have some type of socially positive goal, it usually takes a back seat to making money. But for some companies, a corporate purpose is actually much, much more—it's a powerful force that... View Details
- Web
HBS Magazine - Alumni
Relations Entrepreneurship-Social Entrepreneurship Social Enterprise-Nonprofit Organizations Patch Work How John Jameson (MBA 1991) and Winning Connections harnessed the enduring political power of a phone call View Story Topics:... View Details
- 01 Mar 2014
- News
Faculty and Alumni Books for March 2014
a short, traditional text with a living website and cover such fundamental topics as accounting and tax, mortgages, capital markets, REITs and more. It also addresses the 2008 financial crisis and its impact on the real-estate profession. View Details
- 04 Mar 2015
- What Do You Think?
Can a Laissez-Faire Approach Fix Labor Market Inequality?
broad legislation to keep power in balance, you don't need to micromanage all the particulars, like individual wages." AIM expressed the opinion that "the voluntary actions of Walmart are not replicable but it is the best... View Details
- 01 Apr 1997
- News
Manager's Notebook
customer information. But now, conveniences such as Web browsers and "smart cards" (which today are used to store electronic money in several European markets and, in the future, could record an individual's daily transaction information)... View Details
Keywords: Judith Ross
- 21 Apr 2003
- Research & Ideas
Are Crummy Products Your Next Growth Opportunity?
success as well as failure. Christensen noted several models for creating a new-growth business. First, you can bring better products into an established market, although this approach is extremely risky, he said. Another approach he termed low-end disruption:... View Details
Keywords: by Sean Silverthorne
- 24 Apr 2014
- News
Ron Shaich (MBA 1978)
Ron Shaich’s (MBA 1978) first venture, a cookie shop in downtown Boston, evolved into Au Bon Pain. His latest—Panera Cares—allows customers to pay only what they can afford at the popular restaurants he owns, Panera Bread. There’s a box... View Details
- 27 Jul 2023
- Blog Post
Buy big, sell small
cofounder of ApnaKlub, a wholesale digital platform that helps kirana owners aggregate their buying power and access credit tools and other services. “These are micro businesses that run on tight margins. If shopkeepers run out of... View Details