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  • 27 Sep 2016
  • First Look

September 27, 2016

required by participants and those provided by suppliers (“the skills gap”) and the gap that separates skill acquisition from skill application (“the skills transfer gap”). We canvass the literature on skill measurement, acquisition, and... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

Art Museum By: Lund, Ragnar, and Stephen A. Greyser Abstract—This paper examines cultural sponsorship from a partnership perspective. It studies the collaboration between two international institutions, a bank and a museum, and their value co-creation with View Details
Keywords: Carmen Nobel
  • 26 Mar 2013
  • First Look

First Look: March 26

ones. Findings: Our key counterintuitive finding is that Japanese and American founders of entrepreneurial firms are more similar than is often suggested. We first find that in both Japan and the U.S., achievement motivation is positively related to View Details
Keywords: Sean Silverthorne
  • 25 Sep 2018
  • First Look

New Research and Ideas, September 25, 2018

not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores that serve View Details
Keywords: Dina Gerdeman
  • June 2023 (Revised March 2024)
  • Case

Creating World-Class Board Governance at SECO

By: Krishna G. Palepu and Emer Moloney
In Spring 2023, SECO CEO Massimo Mauri had the ambition to grow the €200 million revenue technology company to a €1 billion company by 2030. Founded in Italy in the 1970s, the family-owned company had gone through a period of growth and internationalization,... View Details
Keywords: Family Business; Business Model; Acquisition; Business Growth and Maturation; Talent and Talent Management; Customer Focus and Relationships; Engineering; Governance; Corporate Governance; Governing and Advisory Boards; Growth and Development Strategy; Compensation and Benefits; Retention; Innovation and Invention; Technological Innovation; Going Public; Strategic Planning; Business and Shareholder Relations; Business Strategy; Information Infrastructure; Information Technology; Value Creation; Organizational Change and Adaptation; Computer Industry; Electronics Industry; Industrial Products Industry; Information Technology Industry; Technology Industry; Italy; Europe; Germany; United States; China
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  • 02 Feb 2016
  • First Look

February 2, 2016

VP for North Asia, had been negotiating a possible acquisition with Jackie Jin, the chairman of a leading Chinese appliance manufacturer named Hefei Rongshida Sanyo Electric Company (Hefei Sanyo), for almost six months when suddenly Hefei... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music service and an online DVD... View Details
Keywords: Martha Lagace
  • 01 Apr 2000
  • News

A Place in the Sun

conditions and other factors. Through acquisitions and by building on its strengths, Martin and Giraud note, Club Med intends to double in size by 2003, operating as a services company that is active in leisure and entertainment. "Our... View Details
Keywords: Julia Hanna and Garry Emmons
  • 15 Dec 2015
  • First Look

December 15, 2015

Acquisition (B) Supplements the (A) case. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/615034-PDF-ENG Harvard Business School Case 816-020 GovDelivery Is government the biggest, worst View Details
Keywords: Carmen Nobel
  • 11 Apr 2017
  • First Look

First Look at New Research, April 11

that it would merge with American Airlines to create the world’s largest airline. Doug Parker, the CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions Parker made and actions that he took in... View Details
  • Web

HBS - Financials | From the Chief Financial Officer

in the prior year, primarily reflecting higher customer acquisition costs amid increased competition in the educational technology market. Total enrollment grew to 40,667 participants, 5 percent higher than... View Details
  • 01 Sep 2008
  • News

Balanced Equation

9/11, Jeff Immelt had already built an impressive nineteen-year career at GE in its plastics, appliance, and medical systems divisions. With revenues in 2007 of $173 billion and more than 300,000 global employees, GE has seen significant change under Immelt, including... View Details
Keywords: James Aisner;Deborah Blagg;Julia Hanna;Susan Young; Management, Scientific, and Technical Consulting Services; Professional Services
  • 13 Mar 2018
  • First Look

March 13, 2018

real estate brokerage but helped home buyers and sellers save more money. Over time, in response to customer feedback, Redfin increased the level of customer service it provided while decreasing the amount... View Details
Keywords: Sean Silverthorne
  • Web

Staff Directory | Baker Library

Los Angeles Times and Univision Noticias , contributing to award-winning projects. A native of Caracas, Venezuela, Ana holds master’s degrees from Columbia University’s Graduate School of Journalism and the School of International and Public Affairs. Chelsea Barrett... View Details
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

CEO of US Airways, would become CEO of the new American Airlines Group (AAL). The case describes a number of critical decisions Parker made and actions that he took in the course of the acquisition integration process. All focused on how... View Details
Keywords: Sean Silverthorne
  • 01 Sep 2024
  • News

Next Level

in a kind of arms race to change that homogeneity within the companies, to better match the customer base, says HBS professor Frances Frei. That’s partly out of financial necessity. More diverse teams tend to produce products that appeal... View Details
Keywords: Maggie Mertens; photos by Cameron Karsten; Amusement, Gambling, and Recreation Industries; Arts, Entertainment
  • 20 Jul 2010
  • First Look

First Look: July 20

eventual recovery? How far could Target go in emphasizing low price—the "pay less" side of its slogan—without eroding the company's core promise of offering unique and upscale products that customers would not see at other... View Details
Keywords: Martha Lagace
  • 20 May 2014
  • First Look

First Look: May 20

animal testing was a sensitive issue as it contradicted the brand's strong environmentally friendly and ethical positioning. The matter had already arisen during the Pola acquisition as Pola, like all Japanese cosmetics companies,... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2012
  • First Look

First Look: September 25

that while INRIX's industry-leading technology platform and customized services had set the firm apart, large location-based services companies could more easily enter the sector, posing a significant threat. In recent years, due to the... View Details
Keywords: Sean Silverthorne
  • 16 Nov 2010
  • First Look

First Look: November 16, 2010

that acquisitions can build competitive advantage partially through retention of valuable human capital of the target firm. However, making commitments to retain and motivate successful top managers is a challenge when contracts are not... View Details
Keywords: Sean Silverthorne