Publications

December 1998 (Revised March 2000)
Case

Knot, The

By: William A. Sahlman, Michael J. Roberts and Matthew C. Lieb

An online wedding resource company is seeking an equity investment to grow the business. View Details

Keywords: Entrepreneurship; Business Model; Venture Capital; Value Creation; Internet and the Web; Finance; Expansion; Strategic Planning; Service Industry; Service Industry

April 1997 (Revised May 1997)
Case

Mercer Management Consulting's "Grow to Be Great" (C): The Book

By: Dorothy A. Leonard and Carin-Isabel Knoop

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry

April 1997 (Revised May 1997)
Case

Mercer Management Consulting's "Grow to Be Great" (B): Going Ahead with the Book

By: Dorothy A. Leonard and Carin-Isabel Knoop

Supplements the (A) case. View Details

Keywords: Consulting Industry; Consulting Industry

29 May 2020
Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details

Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness

August 1999
Teaching Note

Egon Zehnder International: Implementing Practice Groups TN

By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis

Teaching Note for (9-398-052). View Details

Keywords: Consulting Industry; Consulting Industry

April 2000 (Revised November 2000)
Case

Computer Power Group: Designing Brand Architecture

Computer Power Group (CPG), an Australian-based consulting, education, and staffing placement firm in the IT industry, is contemplating a brand architecture capable of structuring its eight branded business units. CEO Peter James is particularly curious about whether a... View Details

Keywords: Brands and Branding; Employment Industry; Employment Industry; Employment Industry; Australia

12 Dec 2022
Research & Ideas

Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them

from the industry having trials that better represent the patient base.” “Pharmaceutical companies could benefit from the industry having trials that better represent the patient base,” says Harvard Business... View Details

Keywords: by Scott Van Voorhis; Pharmaceutical; Health

02 Jan 2018
First Look

First Look at New Research and Ideas, January 3, 2018

corporate responses were not homogeneous. There were major variations between individual managers, companies, industrial sectors, and national business systems. This working paper supports this reinterpretation by examining the case of... View Details

Keywords: Sean Silverthorne

17 Nov 2003
Research & Ideas

Lessons from a Nasty Trade Dispute

of both direct and indirect subsidies in industries throughout the world, and careful attention must be paid to the advantages that might accrue to competitors in very subtle ways. Q: To what extent do you think managers can benefit from... View Details

Keywords: by Cynthia Churchwell

July 2023
Case

Schuberg Philis: From Success to Significance

By: Thomas J. DeLong and Daniela Beyersdorfer

The founders of Dutch professional services firm Schuberg Philis, and the new leadership team entrusted with the day-to-day management, must set the path forward in 2019. The company has grown into a €70 million revenue strong IT provider with top ranks in the... View Details

Keywords: Management Succession; Growth Management; Change Management; Transformation; Mission and Purpose; Leadership; Leading Change; Information Technology Industry; Information Technology Industry; Europe; Netherlands

August 2011
Teaching Note

Exeter Group, Inc. (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 409001. View Details

Keywords: Markets; Projects; Resource Allocation; Corporate Strategy; Goals and Objectives; Performance Capacity; Service Delivery; Information Technology Industry; Information Technology Industry

October 2004
Teaching Note

Keane's Acquisition of Metro Information Services (A) and (B) TN

By: Francisco de Asis Martinez-Jerez

Teaching Note to (9-103-042) and (9-105-026). View Details

Keywords: Information Technology Industry; Information Technology Industry

January 2002
Teaching Note

Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp. TN

By: Rosabeth M. Kanter

Teaching Note for (9-897-065). View Details

Keywords: Financial Services Industry; Financial Services Industry

December 2000 (Revised July 2001)
Case

Ventro: Builder of B2B Businesses (Condensed)

By: Lynda M. Applegate and Meredith Collura

Enables a condensed analysis of Ventro (formerly known as Chemdex), which builds and operates multiple B2B marketplace companies. Part of the Building-E-Business Online series. View Details

Keywords: Business Model; Corporate Entrepreneurship; Technological Innovation; Management; Strategy; Business Strategy; Consulting Industry; Consulting Industry

September 2000 (Revised August 2011)
Teaching Note

AGENCY.COM (A) and (B) TN

By: Ashish Nanda and Thomas J. DeLong

Teaching Note for (9-800-061) and (9-800-062). View Details

Keywords: Internet and the Web; Entrepreneurship; Business Startups; Corporate Finance; Growth and Development; Web Services Industry; Web Services Industry; San Francisco

22 Jul 2002
Research & Ideas

How Business Strategy Tamed the “Invisible Hand”

managed to alter the competitive environment within their industries and even across industry lines.1 The need for a formal approach to corporate strategy was first articulated by top executives of M-form... View Details

Keywords: by Pankaj Ghemawat

September 2021 (Revised November 2022)
Case

Community Solutions

By: Brian Trelstad and Tom Quinn

Community Solutions was an anti-homelessness nonprofit founded in 2011 after protagonist Rosanne Haggerty grew frustrated with the limited impact of traditional housing and outreach strategies. It set an ambitious goal, reached in some partner communities, of ending... View Details

Keywords: Change; Change Management; Disruption; Transformation; Communication; Communication Strategy; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Social Entrepreneurship; Ethics; Values and Beliefs; Capital Budgeting; Capital Markets; Country; Government Administration; Government Legislation; Housing; Disruptive Innovation; Innovation and Invention; Innovation Strategy; Knowledge Sharing; Leading Change; Resource Allocation; Mission and Purpose; Performance Evaluation; Performance Improvement; Philanthropy and Charitable Giving; Opportunities; Social Enterprise; Nonprofit Organizations; Human Needs; Public Opinion; Social Issues; Societal Protocols; Poverty; Welfare; Well-being; System; Equality and Inequality; Consulting Industry; Consulting Industry; United States; New York (city, NY); Florida; Texas

November 2002 (Revised March 2007)
Case

Keane's Acquisition of Metro Information Services (A)

By: Francisco de Asis Martinez-Jerez

On August 21, 2001, Keane, Inc. announced the acquisition of Metro Information Services, Inc. This case analyzes the challenges facing firms and examines transactions whose major source of value creation hinges on intangible assets (e.g., people or knowledge). View Details

Keywords: Mergers and Acquisitions; Value Creation; Goodwill Accounting; Problems and Challenges; Information Technology Industry; Information Technology Industry