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Show Results For
- All HBS Web
(4,254)
- People (22)
- News (1,408)
- Research (1,434)
- Events (8)
- Multimedia (104)
- Faculty Publications (697)
- Article
Elevate Employees, Don't Eliminate Them
By: Ryan W. Buell
The last major global shock—the 2008 recession—led to what economists call a “jobless recovery” as companies found they could get by with fewer employees. But post-pandemic, the author writes, managers should focus on changing employees’ roles instead. He has five key... View Details
Keywords: Employee Relationship Management; Customer Relationship Management; Interpersonal Communication; Value Creation
Buell, Ryan W. "Elevate Employees, Don't Eliminate Them." Harvard Business Review 99, no. 5 (September–October 2021): 55–59.
- January 1980 (Revised September 2008)
- Case
Patterson v. Commissioner
By: Henry B. Reiling
Floyd Patterson (Petitioner) the former world heavyweight boxing champion and his manager, C. D'Amato, formed a corporation, Floyd Patterson Enterprises Ltd., to handle all ancillary rights connected with Patterson's boxing matches. The question is whether the... View Details
Reiling, Henry B. "Patterson v. Commissioner." Harvard Business School Case 280-078, January 1980. (Revised September 2008.)
- 23 Jun 2011
- News
Excite Employees by Tapping Their Minds and Hearts
- Clubs
Beyond Dance Club
Acquirer-Target Social Ties and Merger Outcomes
This paper investigates the effect of social ties between acquirers and targets on merger performance. We find that the extent of cross-firm social connection between directors and senior executives at the acquiring and the target firms has a significantly negative... View Details
- 08 Oct 2015
- Blog Post
Why We Recruit: DaVita Healthcare Partners, Inc.
engaging with students and/or alumni at HBS?Over the years we have found that one-to-one outreach is our most successful recruiting tactic. The personal connection between our teammates and the students has really helped us not only build... View Details
Keywords: Health Care
- 16 Nov 2020
- Blog Post
Flatiron School: Reflections from Summer 2020
program was designed for students with basic technical background, and culminated with a two-week, capstone project for which students worked directly with clients on a real-world, high-impact issue. We connected with some of the boot... View Details
Keywords: All Industries
- 15 Mar 2015
- News
Business in the time of social media
- 09 Jan 2006
- What Do You Think?
Should More Transparency Extend to Education for Management?
Summing Up Questions concerning grade disclosure, voluntary or not, elicited a great deal of response from those readers exposed to every facet of the issue. Opinion on the immediate issue of disclosure was evenly divided. But a third group was composed of readers... View Details
- 14 Jun 2017
- News
For IT Summit, a focus on innovation
- September 2016 (Revised July 2018)
- Case
United Airlines: More Out-and-Back Flying?
This case looks at United Airlines when it is facing a decision on whether to shift its aircraft routing to more "out-and-back" routing in order to try to improve its on-time performance. As one of the world's largest airlines, United had a very large fleet and... View Details
Keywords: Service Excellence; Service Management; Service Quality; Service Quality Competition; Services; Airline Industry; Airlines; Operational Complexity; Operational Disruptions; Operational Effectiveness; Operations Improvement; Operations Management; Operations Strategy; Air Transportation; Operations; Service Operations; Service Delivery; Performance Effectiveness; Performance Improvement; Complexity; Air Transportation Industry; United States
Buell, Ryan W., Willy Shih, and Mike Toffel. "United Airlines: More Out-and-Back Flying?" Harvard Business School Case 617-010, September 2016. (Revised July 2018.)
- September 2016
- Background Note
A Brief History of African American Leaders in Unions and the Labor Movement
By: Steven Rogers and Mercer Cook
This historically focused background note highlights the role of African American Labor Leaders in both the Labor Movement and the Civil Rights Movement. In doing so, it attempts to both highlight these noteworthy individuals and demonstrate the innate connection... View Details
Keywords: Wages; Working Conditions; Political History; Social History; Economic History; Business History; Fairness; Moral Sensibility; Labor And Management Relations; Social Issues; Culture; Equality And Inequality; Rights; Leading Change; Race; Civil Society or Community; Labor Unions
Rogers, Steven, and Mercer Cook. "A Brief History of African American Leaders in Unions and the Labor Movement." Harvard Business School Background Note 317-004, September 2016.
- 15 Dec 2015
- News
Don’t Turn Your Sales Team Loose Without a Strategy
- 04 Jan 2016
- Blog Post
Motherhood and the MBA
Being an MBA student can be hectic, overwhelming, and a lot of fun - and the same can be said for being a mom. When you’re juggling being an MBA student and a mom at the same time, things can get pretty crazy. We connected with mom and... View Details
- 25 Jul 2011
- News
Under Armour's rookie strategy for endorsement deals
Corporate Social Responsibility and Livelihood Creation in India
This interview features Dr. Shah's views on the connection between Corporate Social Responsibility and Livelihood Creation in India. Through examples and anecdotes, he emphasizes how livelihood creation through skills training and social entrepreneurship can be a... View Details
- 08 Jun 2015
- News
It's Not Just Modi Alone Who Goes to China
- 24 Oct 2014
- News
5 secrets to money and happiness
- 15 May 2011
- News
Deeply conflicted
- 10 Jul 2023
- Video