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- Faculty Publications (153)
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- All HBS Web (575)
- Faculty Publications (153)
- 01 May 2000
- What Do You Think?
Can You Hard-Wire Performance?
Summing Up Hard-wiring Performance Is Great In Concept...but.... The responses to the concept of promising and delivering results rather than selling products or services are in, View Details
Keywords: by James Heskett
- 01 Apr 2000
- News
Getting the Message
about the product. "With the Internet," says Deighton, "you can seamlessly move the customer from awareness, to temptation, to transaction." Thus, a Web surfer intrigued by an ad for a camera can click on the ad and be taken to a Web site... View Details
Keywords: Susan Young
- 01 Feb 2011
- First Look
First Look: Feb. 1
school's leaders were closely involved in progressive reforms and presided over the development of the empirical social sciences to address questions of labor regulation and control within View Details
- 01 Oct 1996
- News
Leading In a New Era
executives set standards for leadership. As good as the late 1980s were to forest products company Boise Cascade (BC) Corporation, the early 1990s spelled near disaster for its primary business — making plain, white copier paper. Like... View Details
Keywords: Nancy O. Perry
- 01 Jun 2009
- News
Dispatches from the Global Classroom
talks to Dionisio Garza Sada (MBA ’08), program manager for autoparts manufacturer Nemak. Photographs by Selma Fernandez & Marcela Taboada There are no cold calls here. No laptops, or blackboards, or Sky Deck. Thousands of miles from... View Details
Keywords: Julia Hanna; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
- 01 Feb 2001
- News
Drilling Down
competitors. An exploration and production company founded in 1967, CMS employs 180 workers in the United States, South America, and Africa. "Some of these mergers facilitate... View Details
- 01 Jun 1996
- News
1996 Global Alumni Conference Probes "Information Revolution"
a computer monitor, Associate Professor David M. Upton displayed materials from his course, Designing, Managing, and Improving Operations, available on its World Wide Web home page. Upton first presented an... View Details
Keywords: Daniel Penrice
- 01 Jun 2006
- News
India Arrives
Mahindra (MBA ’81), vice chairman and managing director of Mahindra & Mahindra, a $3.2 billion manufacturer of cars and farm equipment with divisions in IT, infrastructure,... View Details
Keywords: Julia Hanna
- 06 Dec 2018
- News
Source Code
algorithms that have been supercharged with more data and computing power, she says. “It’s not that they aren’t accomplishing interesting things—they are,” she notes. “But they’re not doing it in a way that... View Details
- 01 Dec 1996
- News
An Entrepreneurial Journey
products, from venture capital to financial services firms, from manufacturing to services, HBS graduates were helping to create, revolutionize, and reinvent industries. Indeed, life without the host of... View Details
- 07 Jul 2003
- Research & Ideas
The Organizational Model for Open Source
foundations have been successful in garnering donations of hardware and equipment when needed, but do not have vast reserves to support legal expenses, travel, or conferences. However, since these foundations are primarily View Details
Keywords: by Mallory Stark
- 01 Dec 2009
- News
The Fab Four
to unplug. Decker Susan Decker (MBA ’86) came straight to HBS from Tufts University, where she majored in economics and computer science. As an analyst at Donaldson, Lufkin & Jenrette, Decker covered Yahoo!,... View Details
- 22 Aug 2011
- Research & Ideas
Getting to Eureka!: How Companies Can Promote Creativity
and innovation tend to be used interchangeably, but when it comes to novel ideas in business, they are not necessarily the same thing. "Creativity and innovation are different stages in the same... View Details
Keywords: by Michael Blanding
- 01 Jun 2008
- News
The Prophet of Start-Ups
mainframes of IBM, the dominant computer manufacturer and the only one making money. It was a perfect match. In Olsen, Doriot found the archetypal engineer-cum-entrepreneur who... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
Heinz, of the famous food company; Marshall Field, the Chicago retailer; Estée Lauder, who created one of the largest cosmetics companies in the world; Howard Schultz, of Starbucks Coffee Company; and Michael Dell, of Dell View Details
Keywords: by Martha Lagace
- Web
MBA 2025 Alumni Transition - Alumni
will be to purchase a subscription or apply an employer’s license to your device. You have several Microsoft Office productivity and collaboration tools available in the cloud through Office 365 (Including... View Details
- 01 Jan 2006
- News
Ann S. Moore, MBA 1978
the Time & Life Building, she was given what were then state-of-the-art tools: an adding machine and an IBM Selectric typewriter. But soon desktop computers were introduced, View Details
- 01 Jun 2005
- News
Do You Speak Business?
At Dell Beijing, Andy Klump (MBA ’03) was excelling at his job — selling computer hardware and services solutions to multinationals — when the company’s 360-degree performance-review process underwent a... View Details
Keywords: Garry Emmons
- 01 Jun 2001
- News
"Unheard Voices" Brings to Light Three Centuries of American Women at Work
textile work. A few collections — such as the 2,500-volume R.G. Dun & Co. credit report collection and the detailed productivity studies from Western Electric Company’s Hawthorne, Illinois, plant — were... View Details
- 01 Oct 2002
- News
Faculty Research Symposium
and asked each of the 177 team members to complete a brief electronic diary every day during the course of a creative project. “We wanted to observe creativity as it was happening within teams that are... View Details