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  • All HBS Web  (7,370)
    • People  (56)
    • News  (2,128)
    • Research  (3,658)
    • Events  (20)
    • Multimedia  (103)
  • Faculty Publications  (2,349)
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  • Teaching Interest

Technology and Operations – MBA Required Curriculum

This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

  • Article

Developing a Digital Mindset: How to Lead Your Organization into the Age of Data, Algorithms, and AI

By: Tsedal Neeley and Paul Leonardi
Learning new technological skills is essential for digital transformation. But it is not enough. Employees must be motivated to use their skills to create new opportunities. They need a digital mindset: a set of attitudes and behaviors that enable people and... View Details
Keywords: Machine Learning; AI; Information Technology; Transformation; Competency and Skills; Employees; Technology Adoption; Leading Change; Digital Transformation
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Neeley, Tsedal, and Paul Leonardi. "Developing a Digital Mindset: How to Lead Your Organization into the Age of Data, Algorithms, and AI." S22032. Harvard Business Review 100, no. 3 (May–June 2022): 50–55.
  • July 2015 (Revised January 2020)
  • Case

Horst Dassler, Adidas, and the Commercialization of Sport

By: Geoffrey Jones, Michael Norris and Sophi Kim
The case focuses on the career of Horst Dassler, the son of the founder of the German-based sports shoe manufacturer Adidas. The origins of the firm were in the interwar years, and it rose to public prominence after it provided spikes for Jesse Owens, the famous... View Details
Keywords: Corruption; Economic History; Business History; Entertainment; Business; Strategy; Media; Digital Technology; Blockbuster; Superstar; Film; Television; Music; Publishing; Performing Arts; Nightlife; Crime and Corruption; Entrepreneurship; Globalization; History; Sports; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Germany; South America; Europe; Asia; North and Central America
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Jones, Geoffrey, Michael Norris, and Sophi Kim. "Horst Dassler, Adidas, and the Commercialization of Sport." Harvard Business School Case 316-007, July 2015. (Revised January 2020.)
  • 24 Jun 2024
  • Video

Can unions and businesses collaborate for mutual success?

  • March 2017
  • Article

Risky Business: When Humor Increases and Decreases Status

By: T. B. Bitterly, A.W. Brooks and M. E. Schweitzer
Across eight experiments, we demonstrate that humor can influence status, but attempting to use humor is risky. The successful use of humor can increase status in both new and existing relationships, but unsuccessful humor attempts (e.g., inappropriate jokes) can harm... View Details
Keywords: Status and Position; Behavior; Groups and Teams; Perception
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Bitterly, T. B., A.W. Brooks, and M. E. Schweitzer. "Risky Business: When Humor Increases and Decreases Status." Journal of Personality and Social Psychology 112, no. 3 (March 2017): 431–455.
  • May 2014
  • Article

Information and Two-Sided Platform Profits

By: Andrei Hagiu and Hanna Halaburda
We study the effect of different levels of information on two-sided platform profits under monopoly and competition. One side (developers) is always informed about all prices and therefore forms responsive expectations. In contrast, we allow the other side (users) to... View Details
Keywords: Responsive Expectations; Passive Expectations; Wary Expectations; Information; Performance Expectations; Two-Sided Platforms; Monopoly
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Hagiu, Andrei, and Hanna Halaburda. "Information and Two-Sided Platform Profits." International Journal of Industrial Organization 34 (May 2014): 25–35.
  • 21 Oct 2013
  • News

Negotiation Strategies for Doctors — and Hospitals

  • 17 Jan 2014
  • Working Paper Summaries

Price Coherence and Adverse Intermediation

Keywords: by Benjamin G. Edelman & Julian Wright; Consumer Products

    Corporate Social Responsibility and Livelihood Creation in India

    This interview features Dr. Shah's views on the connection between Corporate Social Responsibility and Livelihood Creation in India. Through examples and anecdotes, he emphasizes how livelihood creation through skills training and social entrepreneurship can be a... View Details
    • December 2006 (Revised February 2007)
    • Case

    Opportunity International: Measurement and Mission

    By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
    After a "first career" in business, HBS graduate Christopher Crane becomes CEO of a worldwide microfinance network. The organization's twin challenges are: 1) developing metrics to give it an accurate picture of its situation and impacts, and 2) generating rapid... View Details
    Keywords: Microfinance; Measurement and Metrics; Problems and Challenges; Growth and Development Strategy; Business and Stakeholder Relations; Business Model; Nonprofit Organizations; Philanthropy and Charitable Giving; Financial Services Industry
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    Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "Opportunity International: Measurement and Mission." Harvard Business School Case 307-067, December 2006. (Revised February 2007.)
    • 2017
    • Working Paper

    Firm Selection and Corporate Cash Holdings

    By: Juliane Begenau and Berardino Palazzo
    Among stock market entrants, more firms over time are R&D intensive with initially lower profitability but higher growth potential. This sample-selection effect determines the secular trend in U.S. public firms’ cash holdings. A stylized firm industry model allows us... View Details
    Keywords: Initial Public Offering; Market Entry and Exit; Supply and Industry; Research and Development
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    Begenau, Juliane, and Berardino Palazzo. "Firm Selection and Corporate Cash Holdings." NBER Working Paper Series, No. 23249, March 2017. (Revised February 2017. Harvard Business School Working Paper, No. 16-130, May 2016)

      Reader in Gender, Work, and Organization

      This reader uses an alternative approach to gender at work to provoke new thinking about traditional management topics, such as leadership and negotiation.
      • Presents students with an alternative conceptual approach to gender in the... View Details
      • September 2023
      • Supplement

      Design and Evaluation of Targeted Interventions

      By: Eva Ascarza
      Targeted interventions serve as a pivotal tool in business strategy, streamlining decisions for enhanced efficiency and effectiveness. This note delves into two central facets of such interventions: first, the design of potent decision guidelines, or targeting... View Details
      Keywords: Marketing; Design; Business Strategy; Policy; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry; Apparel and Accessories Industry
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      Ascarza, Eva. "Design and Evaluation of Targeted Interventions." Harvard Business School Spreadsheet Supplement 524-703, September 2023.
      • Article

      Managing Proprietary and Shared Platforms

      By: Thomas R. Eisenmann
      In a platform-mediated network, users rely on a common platform, provided by one or more intermediaries, that encompasses infrastructure and rules required by users to transact with each other. A fundamental design decision for firms that aspire to develop... View Details
      Keywords: Governance Controls; Digital Platforms; Infrastructure; Competition; Cooperation; Information Infrastructure
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      Eisenmann, Thomas R. "Managing Proprietary and Shared Platforms." California Management Review 50, no. 4 (Summer 2008).

        The Founders and Finance

        In 1776 the United States government started out on a shoestring and quickly went bankrupt fighting its War of Independence against Britain. At the war’s end, the national government owed tremendous sums to foreign creditors and its own citizens. But lacking... View Details

        • September 1993 (Revised July 1995)
        • Background Note

        Public Policy and the Manager: Conceptual Framework

        By: Willis M. Emmons III
        Government intervention in markets may have significant effects--both positive and negative--on a firm's strategic options and its performance outcomes. Thus the ability to analyze the origins, implications, and dynamics of public policy is a critical managerial skill... View Details
        Keywords: Policy; Management Skills; Government and Politics; Adoption; Business Strategy; Performance Evaluation; Economic Systems
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        Emmons, Willis M., III. "Public Policy and the Manager: Conceptual Framework." Harvard Business School Background Note 794-028, September 1993. (Revised July 1995.)
        • 03 Oct 2023
        • Blog Post

        Hire an MBA: The Benefits and Misconceptions for Startups

        Startups are exciting to HBS MBA students for many reasons, including the opportunity for impact, exposure to multiple functions, and the ability to practice skills they are learning at HBS. But, why should... View Details
        Keywords: All Industries; Entrepreneurship
        • May–June 2015
        • Article

        Television Advertising and Online Shopping

        By: Jura Liaukonyte, Thales Teixeira and Kenneth Wilbur
        Media multitasking competes with television advertising for consumers' attention, but it also may facilitate immediate and measurable response to some advertisements. This paper explores whether and how television advertising influences online shopping. We construct a... View Details
        Keywords: Content Analysis; Difference-in-differences; Internet; Media Multitasking; Online Purchases; Advertising; Advertising Industry; United States
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        Liaukonyte, Jura, Thales Teixeira, and Kenneth Wilbur. "Television Advertising and Online Shopping." Marketing Science 34, no. 3 (May–June 2015): 311–330.
        • April 2008
        • Case

        TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial

        By: Michael Beer and Sunru Yong
        TerraCog, a successful privately held high-tech firm that develops GPS (global positioning system) and similar products for consumer markets, has recently been caught off-guard by a competitor's new product that makes novel use of satellite imagery. When TerraCog... View Details
        Keywords: Organizational Behavior; Meetings; Decision Making; Group Dynamics; Human Resource Management; Conflict; Information Technology; Leadership; Conflict Management; Competition; Groups and Teams; Organizational Culture; Human Resources; Communication; Decision Choices and Conditions; Crisis Management; Technology Industry
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        Beer, Michael, and Sunru Yong. "TerraCog Global Positioning Systems: Conflict and Communication on Project Aerial." Harvard Business School Brief Case 082-184, April 2008.
        • 2015
        • Working Paper

        Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery

        By: Nava Ashraf, Oriana Bandiera and Scott S. Lee
        We study how career incentives affect who selects into public health jobs and, through selection, their performance while in service. We collaborate with the Government of Zambia to experimentally vary the salience of career incentives in a newly created health worker... View Details
        Keywords: Motivation and Incentives; Health Industry; Zambia
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        Ashraf, Nava, Oriana Bandiera, and Scott S. Lee. "Do-gooders and Go-getters: Career Incentives, Selection, and Performance in Public Service Delivery." Working Paper, March 2015.
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