Communities - Publications - Faculty & Research

March 2010 (Revised February 2011)
Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport

Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details

Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry

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March 1994 (Revised March 1995)
Teaching Note

Amelia Rogers at Tassani Communications (A) and (B) TN

By: Linda A. Hill and Katherine Seger Weber

Teaching Note for (9-492-034) and (9-492-035). View Details

Keywords: Telecommunications Industry

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1999
Working Paper

How Communication Links Influence Coalition Bargaining: A Laboratory Investigation

By: Gary E. Bolton, Kalyan Chatterjee and Kathleen L. McGinn

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22 Mar 2023
Podcast

Delta Dental’s Sarah Chavarria on the value of communication

It’s a simple formula but hard to get right. By tuning in to what’s happening throughout the organization, asking the right questions, and listening carefully, leaders can foster innovation, build consensus and increase engagement. View Details

17 May 2010
News

Don't Make These Mistakes with Your Online Brand Community

September 1979
Article

Impacts of Perceived Environmental Variability of Patterns of Work-Related Communication

By: Michael Tushman

Keywords: Communication; Perception

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2011
Introduction

Community as an Institutional Order and a Type of Organizing

By: Christopher Marquis, Michael Lounsbury and Royston Greenwood

Keywords: Civil Society or Community; Organizations

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December 1978
Article

Technical Communication in R&D Laboratories: Impacts of Project Work Characteristics

By: Michael Tushman

Keywords: Information Technology; Communication; Research and Development; Projects

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Web

1.1.1 MBA Program Guidance on HBS Community Values | MBA

1.1.1 MBA Program Guidance on HBS Community Values 1.1 Community Values Harvard Business School’s statement on Community Values lays out the principles that enable us to... View Details

2014
Working Paper

Mobilizing Culture for Public Action: Community Participation and Child Rights in Rural Uttar Pradesh

By: Akshay Mangla

Community-based initiatives that work to empower the poor and promote their participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it... View Details

Keywords: India; Culture; Child Rights; Caste Relations; Child Education; Child Health; India

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June 2009 (Revised June 2009)
Case

VidaGas: VillageReach - The Mozambican Foundation for Community Development Joint Venture

This case describes the evolution of a liquid petroleum gas (LPG) distributor start-up, incubated by two not-for-profit NGOs to help improve the vaccine cold chain in Northern Mozambique. These NGOs must face the decision whether and how to sell their participation in... View Details

Keywords: Joint Ventures; Supply Chain; Health Care and Treatment; Investment; Non-Governmental Organizations; Energy Sources; Energy Industry; Health Industry; Mozambique

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Article

The Translucent Hand of Managed Ecosystems: Engaging Communities for Value Creation and Capture

By: Elizabeth J. Altman, Frank Nagle and Michael Tushman

Management research has increasingly explored the domains of ecosystems, platforms, and open/user/distributed innovation—governance structures focused on engaging with external communities. While these research areas include substantial empirical and theoretical work... View Details

Keywords: Ecosystems; Platforms; Open And User Innovation Strategy; Capabilities; Governance; Innovation Strategy; Organizational Change and Adaptation; Value Creation

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