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- All HBS Web (934)
- Faculty Publications (297)
- 10 Dec 2014
- News
Front-Row Seat
organization, which was renamed the Advisory Board Company in 1983, hit its stride by pioneering a membership model that charged clients an annual subscription rate for reports on the latest research on best practices. In 1997 the... View Details
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
in upheaval. Associates are harder to recruit and keep; competition for clients is increasing from boutiques below and global firms above; the clients themselves are more demanding; and View Details
- 01 Jun 2012
- News
Social Enterprise Start-Ups Recognized for Bold Ideas
Diabetes is one of the leading causes of death and disability in the developing world, affecting nearly 250 million people worldwide. Yet most can’t afford the blood glucose monitoring needed to manage their condition. For a target group... View Details
- 01 Mar 2025
- News
Assets: These Little Piggies
the foreground, given by a former Monitor colleague: “He and I made transoceanic flights dozens of times. The rolling pig just behind it was from a client who teased me about how much the story had traveled, hence the wheels. The piggy... View Details
Keywords: Julia Hanna
- Career Coach
Doug Lester
and wellness, tech, and mission-driven organizations. In addition to coaching at HBS, Doug works with individual and corporate clients through his private coaching practice Career Narratives. He writes regularly about the strategies and... View Details
- Career Coach
Pamela Harder
Pam (HBS / HKS ‘13, Stanford ‘08 Economics) has spent the last 12 years working at the nexus of business and government. Currently, she runs Virginia's state-wide economic development talent investment strategy. As a Managing Director... View Details
- 01 Dec 2018
- News
From Das’s Desk
insights with each other. Leading Professional Service Firms. This program is for senior managers of law firms, VC firms, hospitals, consultancies, and other service organizations. Participants will look at new ways to View Details
Keywords: Das Narayandas
- 16 Nov 2020
- Blog Post
Flatiron School: Reflections from Summer 2020
program was designed for students with basic technical background, and culminated with a two-week, capstone project for which students worked directly with clients on a real-world, high-impact issue. We connected with some of the boot... View Details
Keywords: All Industries
- 01 Oct 1999
- News
Eight Among Many: Nancy J. Karch
years later, it's clear that she made the right choice. As a director of the Atlanta office of McKinsey & Company and managing partner of McKinsey Southeast United States, Karch has become an expert on numerous business topics, such as... View Details
Keywords: Susan Young
- 01 Dec 2002
- News
Serving through TechnoServe
encourages its clients to “look at production as a business and figure out what their competitive advantage is,” Tierney explains. He has led efforts to modernize the organization, which was founded in 1968 and is based in Connecticut.... View Details
- Career Coach
Kendall Borges
purpose, and meaning and how to incorporate more of it in their work. Previously, Kendall oversaw the HBS coaching program, managing and training a roster of 50+ career coaches who supported HBS students and alumni. Before joining HBS,... View Details
- 14 May 2012
- Research & Ideas
Breaking the Smartphone Addiction
about the possibility of such hard-charging professionals turning off. "It has to be this way," explained one consultant, echoing many of his colleagues. "It is the nature of the work. Clients pay huge sums of money and... View Details
Keywords: by Leslie A. Perlow
- 05 Jun 2013
- What Do You Think?
Do We Need to Extend ‘No Surprises Management?’
commented, ''No Surprises Management seems pretty obvious. Why in the world would you want the people you're counting on to help you achieve your objectives to be blindsided?" Roger Studer added, "Take care of those who take... View Details
Keywords: by James Heskett
- 01 Mar 2015
- News
Case Study: The Speed of Light
2008), offers this case study to HBS alumni: “There are many reasons for us to pursue diversification. Our client pool is made up of relatively small, local solar markets, and installations will eventually slow down; many customers (as... View Details
- 01 Dec 2002
- News
Mary Callahan Erdoes
even in the womb!” explains Erdoes, who heads global investments for the private bank of J.P. Morgan Chase & Company. Her job puts her in charge of more than $200 billion in assets, managed on behalf of an exclusive group of private... View Details
Keywords: Deborah Blagg
- Career Coach
Philippe Taieb
since 2013. Besides providing career counseling, Philippe assists his clients with what keeps them up at night and what their pain points are. He enjoys meaningful connections. Philippe has 25 years of professional experience, in the... View Details
- 01 Mar 2008
- News
Classroom Legend
and other firms that employed what became known as the SWOT analysis (strengths, weaknesses, opportunities, and threats) in addressing the challenges of client organizations. In 1987, the Academy of View Details
- 01 Mar 2018
- News
Ask the Expert: Disaster Master
unexpected? What kind of internal communication exists for perfect coordination? —Karan Gupta (GMP 18, 2015) BEER: Companies can be prepared by having a crisis management team and established communication protocols in place, as well as... View Details
Keywords: Julia Hanna
- 18 Sep 2017
- Blog Post
Applying HBS Lessons in an African Context
I was born and raised in Dakar, Senegal and moved to the United States for high school and college. Upon graduating from Northwestern University, I moved to Dubai and worked as a Management Consultant. I spent five years working with... View Details
- 02 Apr 2015
- Research & Ideas
Digital Initiative Summit: The Business of Crowdsourcing
quality responses from the community. A beverage company client for Tongal initially asked for an ad that would convince people that its product was healthier than competitors. But if the question were posed in that way, many of the... View Details
Keywords: by Dina Gerdeman