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- All HBS Web
(909)
- News (173)
- Research (633)
- Events (3)
- Multimedia (2)
- Faculty Publications (380)
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- 14 Oct 2013
- Research & Ideas
Time that Government Reopens for Business
extension, which historically has not been a matter of contention. The juxtaposition with a change in leadership at the Federal Reserve also adds to the concern. And finally, I think that businesspeople have long had an attitude that,... View Details
Keywords: by Jim Aisner
- 09 Sep 2013
- Lessons from the Classroom
Teaching Climate Change to Skeptics
presentations had been essentially identical and the audiences at first blush quite similar, the attitudes he encountered were disparate. "In Northern California, 80 percent of the audience thought climate change was largely man-made and... View Details
Keywords: by Carmen Nobel
- 22 Nov 2011
- First Look
First Look: November 22
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1416935 Ethical Discrepancy: Changing Our Attitudes to Resolve Moral Dissonance Authors:L.L. Shu, F. Gino, and M.H. Bazerman Publication:In Behavioral Business Ethics: Shaping an Emerging... View Details
Keywords: Sean Silverthorne
- March 1981 (Revised February 1993)
- Case
Hank Kolb, Director, Quality Assurance
By: Frank S. Leonard and W. Earl Sasser
Designed to introduce the systemic nature of product quality and the complexity of quality problems. Uses a new director, quality assurance, and the discovery of a quality problem. The new director has to decide if it is a real problem, what to do about it, and how to... View Details
Keywords: Leadership; Product; Organizational Culture; Problems and Challenges; Quality; Attitudes; Complexity
Leonard, Frank S., and W. Earl Sasser. "Hank Kolb, Director, Quality Assurance." Harvard Business School Case 681-083, March 1981. (Revised February 1993.)
- 26 Sep 2017
- First Look
First Look at New Research and Ideas, September 26, 2017
bookkeeping. Emerging from literate and numerate cultures, these merchants left behind an abundance of records that allow us to understand how their companies, especially the largest of them, were organized and managed. These techniques can also be put in the context... View Details
Keywords: Sean Silverthorne
- 10 Feb 2009
- First Look
First Look: February 10, 2009
waking thoughts (Studies 2 and 3). The meaningfulness attributed to specific dreams, however, was moderated by the extent to which the content of those dreams accorded with participants' preexisting beliefs—from the theories they endorsed to View Details
Keywords: Martha Lagace
- 08 Apr 2008
- First Look
First Look: April 8, 2008
was an essential ingredient in the success of the transformation. The case ends with a review of changes in financial performance, employee attitudes and customer satisfaction. The case describes the important role that the human... View Details
Keywords: Martha Lagace
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
these are good things. [They] don't want to just throw those out.Ezra F. Vogel, Harvard University professor Yasunobe went on to discuss the changing attitude within the Japanese government towards big business. There is currently a... View Details
Keywords: by Hilah Geer
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer DataUse It
probe beneath customer preferences and behaviors to uncover the attitudes that provide a more solid understanding of customer loyalty. Why You Need Both Individual And Aggregated Data One-to-one marketing, a term coined by Don Peppers and... View Details
Keywords: by Jean Ayers
- September 2020
- Article
Community-Level Postmaterialism and Anti-Migrant Attitudes:: An Original Survey on Opposition to Sub-Saharan African Migrants in the Middle East
By: Matt Buehler, Kristin Fabbe and Kyung Joon Han
Why do native citizens of the Middle East and North Africa express greater opposition to certain types of migrants, refugees, and displaced persons? Why, particularly, do they express greater opposition to sub-Saharan African migrants? This article investigates these... View Details
Buehler, Matt, Kristin Fabbe, and Kyung Joon Han. "Community-Level Postmaterialism and Anti-Migrant Attitudes: An Original Survey on Opposition to Sub-Saharan African Migrants in the Middle East." International Studies Quarterly 64, no. 3 (September 2020): 669–683.
- 2016
- Article
Vicarious Contagion Decreases Differentiation—and Comes with Costs
By: Ovul Sezer and Michael I. Norton
Baumeister et al. propose that individual differentiation is a crucial determinant of group success. We apply their model to processes lying in between the individual and the group—vicarious processes. We review literature in four domains—attitudes, emotions, moral... View Details
Sezer, Ovul, and Michael I. Norton. "Vicarious Contagion Decreases Differentiation—and Comes with Costs." Behavioral and Brain Sciences 39 (2016): e162.
- September 2013
- Article
Status Boundary Enforcement and the Categorization of Black-White Biracials
By: Arnold K. Ho, Jim Sidanius, Amy J.C. Cuddy and Mahzarin R. Banaji
Individuals who qualify equally for membership in more than one racial group are not judged as belonging equally to both of their parent groups, but instead are seen as belonging more to their lower status parent group. Why? The present paper begins to establish the... View Details
Keywords: Hypodescent; Social Dominance Orientation; Intergroup Threat; Hierarchy Maintenance; Equality and Inequality; Race; Rank and Position; Attitudes; Identity
Ho, Arnold K., Jim Sidanius, Amy J.C. Cuddy, and Mahzarin R. Banaji. "Status Boundary Enforcement and the Categorization of Black-White Biracials." Journal of Experimental Social Psychology 49, no. 5 (September 2013): 940–943.
- 23 Nov 2010
- First Look
First Look: November 23
both economically risky and a source of reduced purchasing power. This attitude has its roots in the early postwar lending environment, in which loans were seen to be beneficial only if they were accompanied by strong government... View Details
Keywords: Sean Silverthorne
- 18 Jul 2017
- First Look
First Look at New Research and Ideas, July 18, 2017
corporate leaders speaking out on social and environmental policy issues not directly related to their core business. In the first study of this phenomenon, we investigate how CEO activism can influence public opinion about these issues and consumer View Details
Keywords: Sean Silverthorne
- 23 Aug 2010
- Research & Ideas
The Drive to Acquire’s Impact on Globalization
dA terms, these are not good conditions for economic growth. Friedman concludes, "Broadly distributed economic growth creates the private attitudes and public institutions that foster, not undermine, a society's moral qualities . Any... View Details
Keywords: by Paul R. Lawrence
- 08 Jun 2009
- Research & Ideas
The Return of the Salesman
television. The importance of this is that all these negative portrayals have lasting effects on the field in terms of both who goes into it and the general attitude toward salespeople as they go about their work. Q: The BHR series offers... View Details
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
a sort of hiding in the closet, driven by fear or panic. Another is you-can't-make-me-move defiance, driven by anger. The last is a very pessimistic attitude that leads to constant hesitation. Whatever the reason, the consequences are... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 2021
- Working Paper
Does Social Media Cause Polarization? Evidence from Access to Twitter Echo Chambers during the 2019 Argentine Presidential Debate
By: Rafael Di Tella, Ramiro H. Gálvez and Ernesto Schargrodsky
We study how two groups, those inside vs. those outside echo chambers, react to a political event when we vary social media status (Twitter). Our treatments mimic two strategies often suggested as a way to limit polarization on social media: they expose people to... View Details
Keywords: Political Polarization; Political Elections; Internet and the Web; Attitudes; Social Media; Argentina
Di Tella, Rafael, Ramiro H. Gálvez, and Ernesto Schargrodsky. "Does Social Media Cause Polarization? Evidence from Access to Twitter Echo Chambers during the 2019 Argentine Presidential Debate." NBER Working Paper Series, No. 29458, November 2021.