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- All HBS Web (746)
- Faculty Publications (89)
- 26 Apr 2011
- First Look
First Look: April 26
unchanged. We find that CLV availability resulted in a significant shift in attention towards the more profitable client segments (the weight of the top segment in the portfolio of customers increases from 26% to 34%), but we do not find... View Details
Keywords: Sean Silverthorne
- 23 Feb 2010
- First Look
First Look: Feb. 23
knowledge of a technical system to gain strategic advantage. The strategy involves, first, identifying "bottlenecks" in the existing system, and then creating a new architecture that isolates the bottlenecks in modules. An entrepreneurial firm with limited... View Details
Keywords: Martha Lagace
- 16 May 2017
- First Look
First Look at New Ideas and Research, May 16
health of the enterprise rather than near-term returns to its shareholders. Their model would refocus companies’ attention to innovation, strategic renewal, and investment in the future. Publisher's link:... View Details
Keywords: Re: Multiple Faculty
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
results. Some time ago, the Mayo Clinic decided to focus on the priority of reducing the amount of time patients wait to be seen. As a result, today you can get a Mayo Clinic diagnosis within 24 hours. For anxious patients who want to... View Details
- 13 Mar 2018
- First Look
March 13, 2018
especially those with widely diversified product portfolios, are a dominant and critical enterprise model in emerging and developing economies and have lately attracted much attention in academic circles and business presses,... View Details
Keywords: Sean Silverthorne
- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
disillusioned because while the names and faces changed, the partisan-driven gridlock in Washington and politicians’ focus on primary voters, special interests, and donors did not. “I was always looking for ‘who’s the right candidate?’”... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 07 Oct 2013
- Research & Ideas
The Case for Combating Climate Change with Nuclear Power and Fracking
oft-discussed issue of temporal shortsightedness—the very human tendency to focus on present-day concerns without considering how our actions will affect the future. But there's also ideological myopia—a failure to realize that... View Details
- 31 Jul 2012
- First Look
First Look: July 31
success and failure in organizational learning, to date the phenomenon has received little attention at the individual level. Drawing on attribution theory in psychology, we investigate how individuals learn from their own past... View Details
Keywords: Carmen Nobel
- 29 Jul 2002
- Research & Ideas
Get Off the Dime!
call-out process just needed a minor tune-up, or that they had always required five signatures to approve a purchase and they had to keep it that way to run their business. It went on and on and on and on. My attention was being diverted... View Details
Keywords: by John P. Kotter & Dan S. Cohen
- 14 Nov 2019
- News
Keeping Red Lobster Fresh
Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Courtesy Red Lobster Dan Morrell: Kim Lopdrup (MBA 1984) is a turnaround expert. Early in his career, he helped revive Dunkin Donuts’ American coffee business and then turned his View Details
- 04 Dec 2012
- First Look
First Look: December 4
long-term growth to boost short-term performance. We investigate 495 transactions with a focus on one form of long-term activities, namely investments in innovation as measured by patenting activity. We find no evidence that LBOs decrease... View Details
Keywords: Carmen Nobel
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
well as our video-based facial expression sentiment variables, we conducted factor analysis to construct four distinct CEO oral communication “styles,” which we label Expressive, Stern, Dour, and Contented. We also reveal that CEOs who communicate with certain styles... View Details
Keywords: Dina Gerdeman
- 21 Apr 2015
- First Look
First Look: April 21
"G" (governance) component of ESG reporting. The governance matters we identify in this paper must be addressed before turning our attention to the broader set of ESG considerations in credit ratings. Failure to put these... View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 08 Jun 2010
- First Look
First Look: June 8
is potentially very high. We find that analysts pay little attention to subsidiaries about to be spun off even though these subsidiaries constitute a significant part of the parent company operations. Moreover, while the level of detail... View Details
Keywords: Martha Lagace
- 11 Mar 2008
- First Look
First Look: March 11, 2008
by mapping a clear theory of change for microfinance. If the goal of microfinance is to alleviate poverty, they say, then MFIs should focus on helping their clients build successful enterprises, rather than on making more and bigger... View Details
Keywords: Martha Lagace
- 03 Apr 2019
- Book
Fintech's Game-Changing Opportunities for Small Business
firm with fewer than 500 employees, in my book I focus on three kinds: sole proprietorships, Main Street businesses, and suppliers. All three groups seek financing from loans and have traditionally used banks as their source. Of the 30... View Details
- Web
Print View - Course Catalog
How do you navigate that process? What are the danger zones and warning signs that leaders need to pay attention to? Course Content and Organization: The course will be divided into two main modules. The first module will View Details
- 10 May 2017
- Research & Ideas
Amazon Web Services Changed the Way VCs Fund Startups
with Michael Ewens of the California Institute of Technology and Matthew Rhodes-Kropf of MIT Sloan School of Management. The researchers focus on one of the most important technological shifts in recent years—the introduction of Amazon... View Details
- 12 Dec 2012
- Research & Ideas
Book Excerpt: Strength in Numbers
adequate policy response, nor that coordination is at all easy. The fact of frequent, effective diffuse interest representation suggests that we must look more closely at the incentives and tools by which advocates overcome the very real obstacles to a coordinated... View Details
Keywords: Re: Gunnar Trumbull
- 01 Mar 2004
- News
Ron Shaich’s Café Society
the attention of consumers on the go, fresh bread fans, and people looking for a place to relax with a cup of coffee in the afternoon. Expected to top $1 billion in sales this year, the publicly held Panera has also satisfied the... View Details