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  • All HBS Web  (8,983)
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  • 01 Nov 1999
  • Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

Indeed, many of the leaders we've celebrated over the last decade or two made their organizations competitive by instituting fairly linear improvements, such as reengineering, supply chain management, enhanced customer responsiveness, and... View Details
Keywords: by Staff
  • 06 Feb 2006
  • Research & Ideas

Sorting Out the Patent Craze

The great thing about standards, tech industry pundit Andrew Tanenbaum once said, is that there are so many to choose from. In fact, standard setting organizations (SSOs) are the unsung heroes of the technology age. Without standards, Web... View Details
Keywords: by Sara Grant; Technology
  • 10 Apr 2006
  • Research & Ideas

American Auto’s Troubled Road

woes of the 1980s) has been ascribed to some or all of the following: excessive corporate bureaucracy, arrogance, and insularity; union obstinacy; exorbitant healthcare costs... View Details
Keywords: by Garry Emmons; Manufacturing; Transportation; Auto
  • 18 Jul 2024
  • Research & Ideas

New Hires Lose Psychological Safety After Year One. How to Fix It.

knowing the high-stakes industry suffers from significant levels of turnover and spends an inordinate amount of time and money onboarding new staff. In fact, one industry source estimated nurse turnover at... View Details
Keywords: by Michael Blanding; Health
  • 25 Nov 2013
  • Research & Ideas

Hiding From Managers Can Increase Your Productivity

behavior: Operators were hiding their freshest, most innovative techniques from management so as not to "bear the cost of explaining better ways of doing things to... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 15 Oct 2012
  • Research & Ideas

Why Business IT Innovation is so Difficult

prices is that tremendous cost has been taken out of its supply chain and operations by using IT to keep inventory low but still not stock out." That Walmart is secretive about how it manages to so finely... View Details
Keywords: by Maggie Starvish
  • 09 Jul 2008
  • Research & Ideas

Starbucks’ Lessons for Premium Brands

coffee, revitalizing the quality of its standard beverages. But none of these moves addressed the fundamental problem: Starbucks is a mass brand attempting to command a premium price for an experience that... View Details
Keywords: by John Quelch; Retail
  • 14 May 2009
  • Sharpening Your Skills

Sharpening Your Skills: Managing Teams

in your organization, join the club. Despite the mantra that goals are good, the process of setting beneficial goals is harder than it looks. New research by HBS professor Max H. Bazerman and colleagues explores the hidden View Details
Keywords: Re: Multiple Faculty
  • 28 May 2007
  • Research & Ideas

How Property Ownership Changes Your World View

What happens when a person owns property? Aside from the well-established financial benefits of equity and potential access to credit, there is the equally strong pull of the... View Details
Keywords: by Julia Hanna
  • 12 Oct 1999
  • Research & Ideas

Paid for Success: Options for Compensating CEOs

example, may own less than 0.1 percent of General Electric," Hall explains, "but if he were to make some changes that raised GE's value by just 5 percent, he would increase his own net worth by about $8 million." The... View Details
Keywords: by Judith A. Ross
  • 18 Feb 2002
  • Research & Ideas

Wrap-up: Software, Telecom, and Recovery

managing investments the same way in both areas. "We're helping them stay alive during a horrible economic downturn so they can last on a minimum amount of capital during a period in which their top line is not going to grow very... View Details
Keywords: by Wendy Guild & Martha Lagace; Financial Services; Technology; Communications; Telecommunications
  • 06 Oct 2014
  • Research & Ideas

Why Businesses Need a Language Strategy

leading their teams in a way that ensures there's equity of contribution and evaluation. There's a great deal of performance anxiety in global organizations, where people are... View Details
Keywords: Re: Tsedal Neeley
  • 07 Jan 2015
  • Research & Ideas

The Quest for Better Layoffs

thirds of them thought the guy was an idiot, that he should have just sent the jobs to China, where he was going to build a factory anyway, or [to] Mexico, where the costs would be much less," Sucher... View Details
Keywords: by Carmen Nobel; Manufacturing
  • 01 Nov 2024
  • In Practice

Layoffs Surging in a Strong Economy? Advice for Navigating Uncertain Times

the layoff research of our colleagues as a touchpoint, we are troubled by the potential long-term costs of this trend, including reduced innovation, lower team engagement, and... View Details
Keywords: by Rachel Layne; Technology; Information Technology
  • 17 Sep 2001
  • What Do You Think?

What Is “Business as Usual” After September 11?

personal levels—needed to achieve the "peace of mind" with which we did business on September 10? How will they and other changes affect business and consumer costs and, at a more basic level, the... View Details
Keywords: by James Heskett
  • 25 Feb 2002
  • Research & Ideas

MNCs in Asia: Investing in the Future

The unparalleled size of Asia's markets has always caught the eye of multinational corporations. More recently, as government policies and cultural attitudes in the region continue to evolve, the strategies... View Details
Keywords: by Julia Hanna
  • 07 Jul 2020
  • Research & Ideas

Market Investors Pay More for Resilient Companies

The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those investments could be strategic resources... View Details
Keywords: by Kristen Senz; Financial Services
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

likes to look at this complicated new world in terms of what is changing and what is staying the same. A longtime observer of technology's impact on business, McFarlan has been intrigued by recent... View Details
Keywords: by Susan Young
  • 26 Oct 2009
  • Lessons from the Classroom

The New Deal: Negotiauctions

example. The current economic crisis is putting a lot of pressure on cost reduction—and that's certainly important—but there are often other factors in the mix. If you focus solely on one metric, like price,... View Details
Keywords: by Julia Hanna
  • 05 Jun 2014
  • Research & Ideas

Fixing the ‘I Hate Work’ Blues

with first-line employees every day will have a much better sense of how their businesses are running, and their presence will be highly motivating and even inspiring. As a result of these changes, the... View Details
Keywords: by Bill George
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