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Show Results For
- All HBS Web
(7,453)
- People (21)
- News (1,159)
- Research (5,438)
- Events (7)
- Multimedia (5)
- Faculty Publications (4,482)
- 05 Aug 2008
- First Look
First Look: August 5, 2008
analyses of data covering 69 two-digit SIC industries at two points in time, 1991 and 1999. Across industries, we find that the likelihood of internalization of advertising services decreases as the size of... View Details
Keywords: Martha Lagace
- June 2022
- Case
Worten Portugal: Becoming a Digital Marketplace
By: Antonio Moreno, Pedro Amorim and Tonia Labruyere
With Amazon's entry into Portugal, Miguel Mota Freitas, CEO of Portuguese electronics chain Worten, is reflecting on their strategy of building a competitive marketplace. View Details
Keywords: Digital Transformation; Digital Strategy; Digital Platforms; Brands and Branding; E-commerce; Logistics; Service Delivery; Supply Chain; Competitive Strategy; Diversification; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Portugal; Spain
Moreno, Antonio, Pedro Amorim, and Tonia Labruyere. "Worten Portugal: Becoming a Digital Marketplace." Harvard Business School Case 622-062, June 2022.
- 01 Jun 2020
- News
Prognosis
delivery systems take advantage of new approaches for interacting with patients. Historically, telemedicine has been seen by many health care systems as a source of competition; my hope is that more systems will start to think about telemedicine as a View Details
- 01 Apr 1997
- News
HBS Conferences Explore Range of Issues
Wilkins (MBA '70), and Terry L. Jones (MBA '74) and awards for civic and community service to Benaree Pratt Wiley (MBA '72) and Kenneth A. Powell (MBA '74). (Powell was also recently elected president of the HBS African-American Alumni... View Details
- 01 Apr 2000
- News
Real World Issues Aired at Student Led Conferences
Always impressive, the annual conferences organized by HBS student clubs bring together industry leaders, alumni, and students for meetings marked by informative discussions of key business issues. Earlier this year, gatherings sponsored... View Details
Keywords: Mary Ellen Gardner
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services Authors:Clark, Jonathan R., Robert S.... View Details
Keywords: Sean Silverthorne
- February 1998 (Revised October 2001)
- Case
efficient market services: August 1993 (B-2), Comdisco Ventures
By: Paul A. Gompers and Jeffrey A. Farrell
Supplements the (A) case. View Details
Keywords: Service Industry
Gompers, Paul A., and Jeffrey A. Farrell. "efficient market services: August 1993 (B-2), Comdisco Ventures." Harvard Business School Case 298-011, February 1998. (Revised October 2001.)
- January 1985
- Case
Business Research Corp. (A)
Contains a description of a decision confronting an entrepreneur: which of two investment proposals should he accept to fund the creation and marketing of a database that comprises the full text of research reports produced by Wall Street investment banking firms? The... View Details
Keywords: Strategy; Cost vs Benefits; Valuation; Investment Banking; Negotiation Participants; Negotiation Deal; Financing and Loans; Financial Strategy; Corporate Finance; Service Industry
Sahlman, William A. "Business Research Corp. (A)." Harvard Business School Case 285-089, January 1985.
- July 1998 (Revised May 2004)
- Case
Custom Research Inc. (B)
By: William J. Bruns Jr. and Susan Harmeling
Supplements the (A) case. View Details
Keywords: Service Industry
Bruns, William J., Jr., and Susan Harmeling. "Custom Research Inc. (B)." Harvard Business School Case 199-002, July 1998. (Revised May 2004.)
- March 2017
- Teaching Note
Hello Alfred: Come Home Happy
By: Joseph B. Fuller and Carin-Isabel Knoop
Teaching Note for HBS No. 316-154. View Details
- March 2016
- Case
Residency Select or J3Personica?
By: William Kerr and Kathryn S. Roloff
Residency Select, LLC provides psychometric assessments for matching medical students to residency programs. After a series of successful pilots, founder Alan Friedman is considering whether to continue developing his offerings in this area, or whether to expand into... View Details
Keywords: Marketplace Matching; Expansion; Higher Education; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Service Industry
Kerr, William, and Kathryn S. Roloff. "Residency Select or J3Personica?" Harvard Business School Case 816-088, March 2016.
- October 2015
- Case
DPDHL Group: Employee Safety and Wellbeing
By: John A. Quelch and Carin-Isabel Knoop
Management at Deutsche Post DHL Group is designing a three-country test of investment in a new health and wellbeing strategy. View Details
Keywords: Health; Wellbeing; Wellness; Safety; Risk; Employees; Human Resources; Risk Management; Service Industry; China; Mexico; Middle East
Quelch, John A., and Carin-Isabel Knoop. "DPDHL Group: Employee Safety and Wellbeing." Harvard Business School Case 516-049, October 2015.
- June 2014
- Supplement
ISS/AS The Buyout—spreadsheet supplement
By: Lucy White
Keywords: LBO; Private Equity; Contracts; Global Business; International Business; Finance; Ethics; Law; Service Industry; European Union
- July 2014
- Article
Diasporas and Outsourcing: Evidence from oDesk and India
By: Ejaz Ghani, William R. Kerr and Christopher Stanton
This study examines the role of the Indian diaspora in the outsourcing of work to India. Our data are taken from oDesk, the world's largest online platform for outsourced contracts, where India is the largest country in terms of contract volume. We use an ethnic name... View Details
Keywords: Diaspora; Outsourcing; oDesk; Networks; Job Cuts and Outsourcing; Diasporas; Internet and the Web; Ethnicity; Service Industry; South Asia; India
Ghani, Ejaz, William R. Kerr, and Christopher Stanton. "Diasporas and Outsourcing: Evidence from oDesk and India." Management Science 60, no. 7 (July 2014): 1677–1697.
- August 2011
- Teaching Note
Before the Fall: Lehman Brothers 2008 (TN)
By: Clayton Rose and Sally Canter Ganzfried
Teaching Note for 309-093. View Details
- July 2011
- Teaching Note
Miles Everson at PricewaterhouseCoopers (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 410062. View Details
- April 2011
- Teaching Note
Emergia: Driving Profitability on Help Desk Contracts (TN)
By: Francisco de Asis Martinez-Jerez
Teaching Note for#111-048. View Details
- January 2011
- Case
Exit Strategy (A)
By: Clayton S. Rose and Justine Kelly Lelchuk
Jeff Brown wondered whether now was the right time to call his boss, and friend, Bernard Tubiana. Brown was a rising star at Deloitte Consulting and three weeks into an important project for Aflac. He was about to receive an offer from Aflac's major competitor,... View Details
Rose, Clayton S., and Justine Kelly Lelchuk. "Exit Strategy (A)." Harvard Business School Case 311-075, January 2011.
- September 2009 (Revised March 2015)
- Case
eBay Partner Network (A)
By: Benjamin Edelman and Ian Larkin
eBay considers adjustments to the structure and rules of its affiliate marketing program, eBay Partner Network (ePN). In particular, eBay reevaluates affiliate compensation structure, the role of bonuses for especially productive affiliates, and the overall rationale... View Details
Keywords: Compensation and Benefits; Marketing Strategy; Partners and Partnerships; Motivation and Incentives; Online Technology; Service Industry
Edelman, Benjamin, and Ian Larkin. "eBay Partner Network (A)." Harvard Business School Case 910-008, September 2009. (Revised March 2015.) (request a courtesy copy.)
- May 2008
- Teaching Note
Pitney Bowes Inc. (TN)
By: Clayton M. Christensen and Ho Howard Yu
Teaching Note for [607034]. View Details
Keywords: Service Industry