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  • All HBS Web  (11,720)
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    • News  (3,438)
    • Research  (6,549)
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Show Results For

  • All HBS Web  (11,720)
    • People  (51)
    • News  (3,438)
    • Research  (6,549)
    • Events  (24)
    • Multimedia  (86)
  • Faculty Publications  (5,070)
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  • Profile

Maya Babu

Government policy changed the way Maya Babu thinks about health care. For a summer internship, she worked in the Substance Abuse and Mental Health Services Administration of Health and Human Services. "It was run very much like a... View Details
  • Web

IT Strategy: Protecting HBS Information and Data Assets | Information Technology

confidential information outside of where it should be stored or shared. To meet security remediation goals, HBS IT has also partnered with a managed services provider to streamline security system monitoring and updating. This initiative... View Details
  • 22 Sep 2015
  • News

Finding New Ways to Solve Civic Problems

As deputy majority whip in the Pennsylvania House of Representatives, Ryan MacKenzie (MBA 2010) has followed a path of community service and political involvement, transforming the business experience he received at HBS into an... View Details
  • 01 Jun 2014
  • News

What’s Next

Illustrations by John Ritter HBS/HU Growth With the Allston land purchase, Harvard University has begun to expand across the Charles River and around the HBS campus. How do you see the School interacting with the University (and surrounding municipalities) both... View Details
Keywords: HBS Campaign; Educational Services; Educational Services
  • Fast Answer

Pharmaceuticals: Company Data and Analysis

not only information on pharma companies, but also covers drug pipelines and global trials, pharma deals, drug sales, and patents. Access is available to HBS AND HU students, staff and faculty onsite at Baker Library (users must be logged in by Baker staff).... View Details
  • Web

1.22 Disability Access | MBA

1.22 Disability Access 1.0 Academic Information & Policies The Disability Coordinator in the MBA Student & Academic Services office will assist students with disabilities to identify barriers and implement plans for access at HBS. More... View Details
  • 18 Mar 2009
  • Research & Ideas

Marketing After the Recession

involuntarily, since the recession began; but at least you're still in business. “Consumers are looking at your products and services through new lenses.” Now, you are waiting for the recovery, the chance to again have some fun and make... View Details
Keywords: by John Quelch; Retail
  • 01 Sep 2008
  • News

Faculty Books

Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
Keywords: Educational Services; Educational Services; Educational Services
  • Student-Faculty-Profile

Michelle Shell & Ryan Buell

them. Ryan: At HBS, research literally meets practice. The questions we tackle arise from a deep understanding of both the extant theory and the real problems managers face. Michelle entered the doctoral program fascinated by impediments to View Details

    Bernard M. Baruch

    Though Baruch was a very successful financier, he is best known for his four decades of service as an advisor to US Presidents from Woodrow Wilson to Franklin Roosevelt. He helped to finance some of the leading industrial firms of his... View Details
    Keywords: Finance
    • 16 Sep 2015
    • News

    Thinking deeply about how to have an impact

    Matt Segneri (MBA 2010), director of the Social Enterprise Initiative, is helping the next generation of leaders across all sectors—public, private, and non-profit—think deeply about how they can make a difference in the world. He is motivated by his own sense of View Details
    • April 1992 (Revised June 1993)
    • Case

    American Nursing Services, Inc.

    By: Leonard A. Schlesinger and Roger H. Hallowell
    P.K. Scherle, R.N., founder, president, and owner, struggles with her successful business and focuses on either growth or enhanced profitability. View Details
    Keywords: Growth Management; Business Growth and Maturation; Service Delivery; Entrepreneurship; Health Care and Treatment; Growth and Development Strategy; Health Industry
    Citation
    Educators
    Purchase
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    Schlesinger, Leonard A., and Roger H. Hallowell. "American Nursing Services, Inc." Harvard Business School Case 692-102, April 1992. (Revised June 1993.)
    • 24 Apr 2014
    • News

    Transforming nonprofits with business-oriented insights that scale impact

    Tom Tierney (MBA 1980) is working to empower social entrepreneurs, mission-driven organizations, and philanthropists to build a better world. The Bridgespan Group, the professional services firm he cofounded with Jeff Bradach (PhDOB 1992)... View Details
    • Fast Answer

    Challenges and Opportunities in the Restaurant Industry

    sectors including restaurants and food retail. Relevant topics covered include: -consumer trends in dining out -restaurant and food service segments including: full service restaurants, quick... View Details
    • 10 Mar 2021
    • News

    Chasing the Silver Tsunami

    provide the tools and services that will help older adults live longer, healthier lives. Investing in Experience Abby Miller Levy was motivated to start a venture fund in the older-adult sector after discovering a dearth of options for... View Details
    Keywords: Lisa Scanlon Mogolov; illustration by Dan Page; Nursing and Residential Care Facilities; Health, Social Assistance
    • Career Coach

    Quintin Haynes

    Quintin has a public service career that spans over a decade. He has experience navigating some of the most coveted government programs, including the White House Internship. Quintin has also successfully navigated being a political... View Details
    • August 2024
    • Case

    Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic

    By: Susanna Gallani, Karen L. Sedatole and Sarah Mehta
    Set in March 2024, this case is about CWC Alliance (CWC), a nonprofit working to prevent opioid addiction in the U.S. Founder Cammie Wolf Rice launched CWC in 2018 after her son, Christopher Wolf, died of a heroin overdose. Wolf’s dependence on opioids stemmed from a... View Details
    Keywords: Health Care and Treatment; Innovation and Invention; Jobs and Positions; Nonprofit Organizations; Expansion; Growth and Development Strategy; Service Delivery; Mission and Purpose; Health Industry; United States; Georgia (state, US); Atlanta
    Citation
    Educators
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    Gallani, Susanna, Karen L. Sedatole, and Sarah Mehta. "Pioneering Pain Management: CWC Alliance Combats the Opioid Epidemic." Harvard Business School Case 125-012, August 2024.
    • 01 Mar 2009
    • News

    Letters to the Editor

    business will pay for the services of your graduates if they don’t ask the hard questions? Meeting others who can advance your career isn’t all there is, maybe that is what “nobody really understood.” Timing is everything. Light, “an... View Details
    Keywords: Educational Services; Educational Services; Educational Services; Educational Services
    • Web

    Contacts & Resources | Information Technology

    faculty, staff, and Doctoral students can login to the HBS IT Services and Support Portal to search IT services and documentation, check service status, or submit a help... View Details
    • 2011
    • Working Paper

    The Impact of Forward-Looking Metrics on Employee Decision Making

    By: Pablo Casas-Arce, F. Asis Martinez-Jerez and V.G. Narayanan
    This paper analyzes the effects of providing forward-looking metrics on employee decision making. We use data from a southern European bank that, in April 2002, started providing its branch managers with customer lifetime value (CLV) information about mortgage... View Details
    Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Mortgages; Employees; Information; Knowledge Use and Leverage; Service Delivery; Banking Industry; Europe
    Citation
    Related
    Casas-Arce, Pablo, F. Asis Martinez-Jerez, and V.G. Narayanan. "The Impact of Forward-Looking Metrics on Employee Decision Making." Working Paper, 2011.
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