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  • All HBS Web  (10,731)
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    • News  (2,643)
    • Research  (5,631)
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    • Multimedia  (73)
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  • 29 Jun 2007
  • First Look

First Look: June 29, 2007

http://www.hbs.edu/research/pdf/07-103.pdf   Cases & Course MaterialsBancaja: Developing Customer Intelligence (A) Harvard Business School Case 107-055 In 1996, CEO Fernando Garcia Checa wanted to make customer analytics a part of... View Details
Keywords: Martha Lagace
  • 03 Oct 2012
  • What Do You Think?

Can We Bring Back the “Industrial Commons” for Manufacturing?

think most of management is willing to take the long view." These last comments provided a good lead-in to the question posed by Jay Somasundaram: "What types of leadership do we want most?" Where do we find such leaders? How do we View Details
Keywords: by James Heskett; Manufacturing
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

customers wanting a value-adding relationship. For Rockwater to become a strategic partner with its targeted customers required the development of several entirely new processes. The nature of the... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 24 Jul 2018
  • Op-Ed

4 Ways Managers Can Exercise Their 'Agency' to Change the World

PeopleImages New business school graduates have now made their way from campus to workplace. For them, this should be a time of optimism and energy, of setting ambitious goals and testing new ideas. At... View Details
Keywords: by George Serafeim
  • 05 Dec 2012
  • What Do You Think?

Should Managers Bother Listening to Predictions?

if predictions have to be made, he wants them made by people with "skin in the game." In the future, will predictions improve as we develop new methods to sort out the noise from the signal? Or... View Details
Keywords: by James Heskett
  • 12 Oct 1999
  • Research & Ideas

The Intellectual Underpinnings of Entrepreneurial Management

those focused on innovation, and those focused on new venture startup. Since Cantillon's time, many arguments have persisted about the risk-bearing aspect of entrepreneurship. Many studies of entrepreneurs (including autobiographies) tend... View Details
Keywords: by Howard H. Stevenson & Teresa M. Amabile
  • 24 Jul 2009
  • Research & Ideas

Business Summit: Business Education in the 21st Century

data about the challenges facing the business education marketplace and presented qualitative information on innovations in top MBA programs. On the whole, MBA programs are in decline. Their value is being questioned, and they are seen as overly emphasizing analytics... View Details
Keywords: Re: Srikant M. Datar; Education
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

produced. Scoring high in all these categories, BMW believes that its reputation as the world's "greenest" car company plays an important role in brand awareness and customer satisfaction, factors that contribute to revenue... View Details
Keywords: by Staff
  • 14 Jun 2004
  • Research & Ideas

The Big Money for Big Projects

theories and developing new ones. Q: Professor Josh Lerner recently published an article ["Boom and Bust in the Venture Capital Industry and the Impact on Innovation," Josh Lerner, Economic Review,... View Details
Keywords: by Ann Cullen; Financial Services
  • 18 Jun 2001
  • Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

an explanation of his firm's capabilities in providing manufacturers with an integrated approach to IT outsourcing, a development in a field where specialization has long been the rule of thumb. With this View Details
Keywords: by Jim Aisner
  • 24 Oct 2017
  • Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

tax system can help us get there" On a recent and unexpectedly warm day for a New England fall, Harvard Business School Working Knowledge sat down to discuss  tax policy in general and reform in particular with Professor Matthew C.... View Details
Keywords: by Sean Silverthorne
  • 05 Aug 2008
  • First Look

First Look: August 5, 2008

important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it better to View Details
Keywords: Martha Lagace
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

Pennsylvania. The map it developed for its new strategy (First Commonwealth Financial strategy map) called for the company to become more client-focused by offering its customers a tailored mix of financial... View Details
Keywords: by Robert S. Kaplan
  • 23 Feb 2004
  • Research & Ideas

It’s Back to Business-Basics for Nonprofits

the audience, comparing the recent focus on nonprofit strategy to the rise of interest in for-profit strategy in the 1970s. In Bradach's view, the sector is on the front end of a curve, with nonprofits less afraid to look critically at what they do and how they do it.... View Details
Keywords: by Manda Salls
  • 21 Aug 2006
  • Research & Ideas

How Europe Wrote the Rules of Global Finance

developing countries. His article, "Writing the Rules of Global Finance: France, Europe, and Capital Liberalization," appeared in the Review of International Political Economy in February 2006. Ann Cullen: How did you become... View Details
Keywords: by Ann Cullen
  • 17 Dec 2013
  • First Look

First Look: December 17

activity. Today China has again emerged as a great power. Beijing is once more the capital of a multi-ethnic empire that dominates East Asia. Foreign students flock to China to live, study, and work. New infrastructure of airports,... View Details
Keywords: Carmen Nobel
  • 29 Mar 2008
  • Research & Ideas

Creativity, Entrepreneurship, and Organizations of the Future

and team creativity, entrepreneurship, organizations, and society. To develop a research agenda that identifies new questions and approaches relevant to both academics and practitioners. The underlying... View Details
Keywords: by Teresa M. Amabile & Mukti Khaire
  • 22 Jun 2010
  • First Look

First Look: June 22

Authors:Marcelo de Paiva Abreu and Felipe Tâmega Fernandes Abstract This paper surveys the formation and development of the insurance business in Brazil. It describes its origins, from colonial times and the imperial era to recent events.... View Details
Keywords: Martha Lagace
  • 22 Sep 2014
  • Op-Ed

Online Banks Fill Funding Needs for Small Business

them powerful competitors in the new marketplaces, but institutionally they need to be nimble and aggressively study the appeal of the new entrants and develop View Details
Keywords: by Karen Mills; Banking; Financial Services
  • 28 Jul 2016
  • Op-Ed

Where is TripAdvisor for Doctors?

see whichever physician is on duty. The best family doctors often aren’t accepting new patients. Health care is a local business, travel is global. Hotel consumers have vast numbers of options and no hotel is permanently closed to View Details
Keywords: by John A. Quelch; Health
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