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  • 01 Nov 2021
  • What Do You Think?

How Long Does It Take to Improve an Organization’s Culture?

determining success in changing an organization’s culture is the interest, support, and even passion displayed by its leader. The quality of leadership is strongly linked to the level of employee engagement,... View Details
Keywords: by James Heskett
  • November 2011
  • Article

How Great Companies Think Differently

By: Rosabeth Moss Kanter
Corporate leaders have long subscribed to the belief that the sole purpose of business is to make money. That narrow view, deeply embedded in the American capitalist system, molds the actions of most corporations, constraining them to focus on maximizing short-term... View Details
Keywords: Decision Choices and Conditions; Profit; Leadership; Corporate Social Responsibility and Impact; Business and Shareholder Relations; Behavior; Social Issues; Competitive Advantage
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    Michael A. Wheeler

    Mike Wheeler joined the HBS faculty in 1993 and has taught extensively in its MBA, Executive, and distance learning programs. His highly interactive 8-week/40-hour HBS Online Negotiation... View Details

    Keywords: arts; construction; e-commerce industry; energy; federal government; green technology; internet; legal services; nonprofit industry; petroleum; pharmaceuticals; publishing industry; real estate; service industry; sports; state government; utilities
    • February 2009 (Revised August 2021)
    • Supplement

    Jieliang Phone Home! (B)

    By: Willy Shih, Ethan Bernstein and Nina Bilimoria
    At Precision Electro-Tek's mobile phone manufacturing facility in southern China, thousands of operators—bright and capable young men and (mostly) women like Jieliang Hao—are motivated to improve line productivity through small innovations for faster assembly and have... View Details
    Keywords: Managing People; Motivation and Incentives; Behavior; Production; Innovation and Invention; Performance Productivity; Groups and Teams; Management Practices and Processes; Compensation and Benefits; Labor; Surveys; Decisions; Manufacturing Industry; China
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    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    would embroil the company in an ugly fight—one that risked alienating some shareholders—but he felt strongly that Apple should champion its customers’ basic human right to privacy. “We believe that a company that has values and acts on... View Details
    Keywords: by Avery Forman
    • October 2009
    • Case

    Medisys Corp.: The IntensCare Product Development Team

    By: Anne Donnellon and Joshua D. Margolis
    Key topics include designing teams, managing teams, managing conflict, group dynamics, project management, product development, interdepartmental relations, and organizational change. MediSys, a U.S.-based medical equipment maker, has been developing IntensCare, a new... View Details
    Keywords: Project Management; Interdepartmental Relations; Organizational Change; Leadership; Conflict Management; Interpersonal Communication; Groups and Teams; Product Design; Product Development; Organizational Change and Adaptation; Health Care and Treatment; Power and Influence; Medical Devices and Supplies Industry; United States
    Related
    • 14 Feb 2019
    • HBS Seminar

    Lee Fleming, UC Berkeley IEOR

    • May 2006 (Revised February 2012)
    • Case

    General Electric's 20th Century CEOs (Abridged)

    By: Nitin Nohria, Anthony J. Mayo and Mark Benson
    General Electric thrived in every decade of the 20th century. Since its founding in 1892, GE has placed a high value on picking and training the best people. Staff members worked with other scientists in the company's research lab to design and manufacture new and... View Details
    Keywords: Business History; Leadership Style; Growth and Development Strategy; Management Style
    Related
    • August 2008 (Revised March 2010)
    • Case

    Finland's S Group: Competing with a Cooperative Approach to Retail

    By: Ramon Casadesus-Masanell, Tarun Khanna, Samuli Skurnik and Jordan Mitchell
    The case looks at the two dominant Finnish retailers: S Group and Kesko. S Group is a customer-owned cooperative, which has a unique holding structure whereby 1.7 million residents (or 70 percent of Finnish households) own 22 regional cooperatives. In turn, the... View Details
    Keywords: Business Model; Cooperative Ownership; Public Ownership; Competitive Advantage; Retail Industry; Finland
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    • Teaching Interest

    Harvard Business Analytics Program

    By: Michael L. Tushman

    The Harvard Business Analytics Program is offered through a collaboration between Harvard Business School (HBS), the John A. Paulson School of Engineering and Applied Sciences (SEAS), and the Faculty of Arts and Sciences (FAS).

    Designed for... View Details

    • 16 May 2023
    • In Practice

    After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?

    tightening, the collapse of SVB is yet another reason for investors to be cautious and risk averse. That orientation is a headwind for startupland. Jeffrey Bussgang is a senior lecturer of business administration at HBS View Details
    Keywords: by Avery Forman; Technology; Financial Services
    • 17 Mar 2009
    • First Look

    First Look: March 17, 2009

    within the household. We find positive impacts, particularly for women who have below-median decision-making power in the baseline, and we find this leads to a shift towards female-oriented durables goods... View Details
    Keywords: Martha Lagace

      The New CEO Activists

      CEOs are increasingly taking a stand on divisive social issues that don't directly affect their companies' bottom lines—a dramatic departure from tradition. This Harvard Business Review... View Details

      • October 2005 (Revised February 2006)
      • Case

      Reactivity: A Case of Re-Invention

      By: Myra M. Hart and Sylvia Sensiper
      By the time Glenn Osaka joined Reactivity as its new CEO in January 2001, the Internet bubble had burst, the financial markets had turned, and the company's core businesses were drying up. He was not hired to lead a turnaround, but Osaka found that the firm's future... View Details
      Keywords: Management Style; Venture Capital; Organizational Culture; Applications and Software; Leadership Style; Product; Transformation; Organizational Change and Adaptation; Entrepreneurship; Growth and Development Strategy; Information Technology Industry; Consulting Industry
      Related
      • September 2014
      • Case

      Radiometer, 2013

      By: John R. Wells and Galen Danskin
      In 2013, Radiometer continued to lead the world in blood gas analysis equipment and accessories, selling direct and through distributors to hospital central laboratories, point-of-care locations, and non-hospital medical locations. Founded in 1935 and based in Denmark,... View Details
      Keywords: Medical Devices; Medical Equipment ＆ Devices; Mergers ＆ Acquisitions; Strategic Analysis; Strategic Change; Family Business; Strategy; Mergers and Acquisitions; Medical Devices and Supplies Industry; Denmark; United States
      Related
      • 04 Jun 2020
      • Book

      It’s Not About You: Why Leaders Need to Look Outward

      for teams to thrive, even in the leader’s absence. Frei, the UPS Foundation Professor of Service Management at Harvard Business School, served as senior vice president for leadership and strategy at Uber... View Details
      Keywords: by Kristen Senz
      • 14 Jan 2022
      • News

      Tsedal Neeley on Why We Need to Think of the Office as a Tool, with Very Specific Uses

      • June 2013 (Revised August 2014)
      • Case

      Ayala Corporation & the Philippines: Asset Allocation in a Growing Economy (A)

      By: Eric Werker, Yasmin Mandviwala, Henry Motte-Munoz and Arthur Wit
      While the Philippines are located in the vicinity of many of the "Asian Tigers," its development has followed a unique path. The country suffered for years under a dictatorial political regime and protectionist economic policies. Remittances were the largest source of... View Details
      Keywords: Asset Allocation; Assets; Business Conglomerates; Philippines
      Related
      • 29 Nov 2021
      • News

      What's the Role of Business in Confronting Climate Change?

      • May 2020
      • Case

      Trust Merchant Bank

      By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji
      Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details
      Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the
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