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  • All HBS Web  (23,545)
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  • 03 May 2010
  • Research & Ideas

What Is the Future of MBA Education?

new book, Rethinking the MBA: Business Education at a Crossroads. Employing a wealth of interviews and quantitative data, their book takes the first comprehensive approach in decades to examine the evolving MBA marketplace and its threats... View Details
Keywords: by Martha Lagace; Education
  • Web

Entrepreneurship - Faculty & Research

the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction. However, at a micro level,... View Details
  • March 31, 2023
  • Article

What Is the Optimal Pattern of a Customer Journey?

By: Julian De Freitas
Even though customer experience (CX) leaders are becoming increasingly focused on optimizing their firms’ customer journeys, they face a clear challenge: Which touchpoints along the journey should they invest in? That is, which moments when the customer interacts with... View Details
Keywords: Consumer Behavior; Customers; Brands and Branding
Citation
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De Freitas, Julian. "What Is the Optimal Pattern of a Customer Journey?" Harvard Business Review (website) (March 31, 2023).
  • Profile

Juan Camargo

When the 2014 Cadillac ELR—the carmaker's new electric luxury vehicle—rolled onstage at the Detroit auto show earlier this year, Juan Camargo (MBA 2012) sat in the fourth row, beaming. And it wasn't just because, as assistant marketing... View Details
Keywords: Manufacturing; Technology; Consumer Products
  • 25 Jan 2021
  • Book

In a Nutshell, Why American Capitalism Succeeded

How did the United States become the world’s center of business growth following its founding in 1776? Surely a number of nations had powerful natural resources, stable financial and legal institutions, and dynamic entrepreneurs over that same span. Why was American... View Details
Keywords: by Sean Silverthorne; Manufacturing
  • February 2008 (Revised February 2008)
  • Case

Yale School of Management

By: Srikant M. Datar, David A. Garvin and James Weber
In the fall of 2006, the Yale School of Management launched a new core curriculum in its MBA program. The new curriculum eliminated traditional discipline-based courses such as finance and marketing and replaced them with courses that sought to integrate teaching and... View Details
Keywords: Transformation; Business Education; Curriculum and Courses; Learning; Teaching; Integration
Citation
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Datar, Srikant M., David A. Garvin, and James Weber. "Yale School of Management." Harvard Business School Case 308-011, February 2008. (Revised February 2008.)
  • 25 Jan 2019
  • Blog Post

Not Waiting for Progress: Diversity and Inclusion in the Film Industry

dot-com boom, we’ve all seen that you can be an outrageously successful CEO while still in your twenties.” In his current role as CEO of the Los Angeles–based consulting firm Big Answers, Diamond helps clients in business and entertainment who want to generate View Details
  • 30 Jun 2022
  • HBS Case

Peloton Changed the Exercise Game. Can the Company Push Through the Pain?

Few companies create an entirely new consumer market and reach icon status—and then set out to reinvent themselves. But that’s the hill the at-home, interactive-exercise firm Peloton is now climbing. Peloton was one of the freewheeling... View Details
Keywords: by Lane Lambert; Media & Broadcasting; Health; Bicycle
  • February 2010 (Revised May 2010)
  • Case

Jet Propulsion Laboratory

By: Robert S. Kaplan and Anette Mikes
The case, in a non-profit project-oriented setting, introduces fundamental risk management principles and processes that are easily applicable to private sector settings. Gentry Lee, senior systems engineer and de-facto chief risk officer, is applying a new... View Details
Keywords: Budgets and Budgeting; Governance; Leadership; Management Practices and Processes; Management Systems; Risk Management; Projects; Aerospace Industry; United States
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Kaplan, Robert S., and Anette Mikes. "Jet Propulsion Laboratory." Harvard Business School Case 110-031, February 2010. (Revised May 2010.)
  • January 1999 (Revised March 2003)
  • Case

Rich-Con Steel

One month after "going live" with a new information system, Rich-Con Steel is in crisis. The new system was intended to give the company basic visibility and control over its business processes, but instead, visibility and control appear to have evaporated. Marty... View Details
Keywords: Information Technology; Crisis Management; Business Processes; Steel Industry
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McAfee, Andrew P. "Rich-Con Steel." Harvard Business School Case 699-133, January 1999. (Revised March 2003.)
  • July 2014
  • Case

Paramount Equipment, Inc.

By: Carliss Y. Baldwin and Wei Wang
Paramount Equipment, Inc., based in Fort Wayne, Indiana, is a large manufacturer of cranes and compact construction equipment, aerial work platforms, and food service equipment. Founded in 1987, Paramount now had manufacturing operations in 24 countries. However, it... View Details
Citation
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Baldwin, Carliss Y., and Wei Wang. "Paramount Equipment, Inc." Harvard Business School Brief Case 914-557, July 2014.
  • July 2020 (Revised April 2022)
  • Case

Paris Saint-Germain: Building One of the World's Top Sports Brands

By: Anita Elberse and David Moreno Vicente
In March 2020, Nasser Al-Khelaifi, the president of French soccer club Paris Saint-Germain (‘PSG’) sees his team clinch a spot among the last eight clubs to compete in the UEFA Champions League. Established in 1970 and initially a club with only moderate success, PSG’s... View Details
Keywords: Soccer; Football; Superstars; Talent; Talent Development; General Management; Sports; Entertainment; Media; Talent and Talent Management; Globalization; Brands and Branding; Marketing; Strategy; Sports Industry; Europe
Citation
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Elberse, Anita, and David Moreno Vicente. "Paris Saint-Germain: Building One of the World's Top Sports Brands." Harvard Business School Case 521-006, July 2020. (Revised April 2022.)
  • March 2013 (Revised May 2013)
  • Supplement

Distribution at American Airlines (C)

By: Benjamin Edelman
Presents 2011-2012 updates to American's distribution strategy including new challenges and disputes. View Details
Keywords: Strategy; Distribution; Air Transportation; Air Transportation Industry
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Edelman, Benjamin. "Distribution at American Airlines (C)." Harvard Business School Supplement 913-034, March 2013. (Revised May 2013.) (request a courtesy copy.)
  • 16 May 2017
  • News

Facing the Board

It may have been a year—or 50—since the six dozen Harvard Business School alumni gathered in an Aldrich Hall classroom Monday morning had dug into a case study. However, once they got over the initial fear of being cold called by Professor Mihir Desai, it didn’t take... View Details
Keywords: Jennifer Myers; photos by Susan Young; Blackrock; The Boardroom
  • Dec 21 2022
  • Testimonial

Delivering the Best of Both Worlds

  • Mar 10 2016
  • Testimonial

A Global Perspective, An Enriched Network

  • 23 Mar 2020
  • News

Product Disasters Can Be Fertile Ground for Innovation

  • May 2013
  • Article

Recent Research on Competitiveness and Clusters: What are the Implications for Regional Policy?

  • Oct 22 2014
  • Testimonial

Looking at Your Business—and Yourself—Differently

  • Research Summary

Fitting In Without Giving In: Addressing the Effectiveness-Authenticity Dilemma in Cross-Cultural Interactions

In this project, Andy Molinsky and I examine the process of adapting to a new culture as it unfolds in specific episodes. A common assumption in practice and research is that when faced with a new cultural context, one needs to either adopt the cultural scripts of... View Details

Keywords: Cultural Adaptation; Cross-cultural Dynamics; Authenticity
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