Publications

October 1999 (Revised July 2000)
Case

MasterCard International: World Championship Soccer Sponsorship

By: David J. Arnold and David Lane

MasterCard must decide whether to renew the sponsorship of the World Cup and other soccer events in light of a 100% increase in the sponsorship fee and a strategic realignment by MasterCard. A rewritten version of an earlier case. View Details

Keywords: Credit Cards; Marketing Strategy; Sports; Financial Services Industry; Financial Services Industry

01 Dec 2010
News

The Transformers

social impact. And the way to magnify that impact is to give away valuable knowledge to anyone who can use it. Bridgespan is unique in another equally important way. It is a pioneer in the application of data-driven strategy and... View Details

Keywords: Roger Thompson; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

23 Aug 2016
Working Paper Summaries

CEO Personality and Firm Policies

Keywords: by Ian D. Gow, Steven N. Kaplan, David F. Larcker, and Anastasia A. Zakolyukina; Financial Services

June 2023
Supplement

Leading with Trust: Sarah Al-Suhaimi Video Supplement

By: Sandra J. Sucher, Sarah Livick-Moses and Dave Habeeb

This supplement features video interviews with Sarah Al Suhaimi, CEO of NCB Capital, the investment arm of Saudi's largest bank. View Details

Keywords: Leadership And Change Management; Women And Leadership; Women Executives; Stakeholder Management; Investment Banking; Growth and Development Strategy; Change Management; Strategy; Finance; Asset Management; Financial Services Industry; Saudi Arabia; Middle East

September 2010 (Revised May 2012)
Case

Harvard Management Company (2010)

By: Andre F. Perold and Erik Stafford

In February 2010, Jane Mendillo, CEO of Harvard Management Company, was reflecting on the list of issues facing Harvard University's endowment in preparation for the upcoming board meeting. The recent financial crisis had vividly highlighted several key issues... View Details

Keywords: Financial Crisis; Higher Education; Asset Management; Financial Liquidity; Investment Portfolio; Risk Management; Financial Services Industry; Financial Services Industry; Massachusetts

January 2014
Case

CleanSpritz

By: John A. Quelch and Alisa Zalosh

Sales of CleanSpritz all-purpose cleaning spray have been steadily declining for the past five years, and management believes the decline correlates to a growing environmental concern among U.S. consumers. CleanSpritz's management is considering several options to... View Details

Keywords: Product Positioning; Competition; Marketing Strategy; Corporate Social Responsibility and Impact; Performance Improvement; Environmental Sustainability; Product Launch; Product Development; Consumer Products Industry

February 1996 (Revised April 2004)
Case

Eli Lilly and Company: Innovation in Diabetes Care

By: Clayton M. Christensen

Summarizes Eli Lilly's history of innovation in its business, describing how the dimensions along which innovations have been made in the industry have changed. Lilly's innovation strategy has been to pursue ever higher performance products, while others in the... View Details

Keywords: Change; Product; Service Delivery; Product Development; Innovation and Management; Innovation Strategy; Health Care and Treatment; Pharmaceutical Industry

01 Sep 2007
News

Paulson Speaks on China at HBS

Treasury Secretary Hank Paulson (MBA 1970) told an HBS audience in May that in addition to China’s economic influence, its energy and environmental policies will have a far-reaching global impact for years to come. He also spoke of... View Details

Keywords: Educational Services; Educational Services; Educational Services; Educational Services

August 1995 (Revised September 1995)
Case

Hutton Branch Manager (C)

By: Lynn S. Paine and Jane Palley Katz

Centers on the company's plea of guilty to 2,000 counts of mail and wire fraud in response to the U.S. government's challenge to its cash management practices. Describes the Justice Department's investigations as well as the findings and recommendations of former... View Details

Keywords: Organizational Change and Adaptation; Financial Management; Governance Controls; Crime and Corruption; Governance Compliance; Law Enforcement; Financial Services Industry; United States

Find at Harvard

February 1995 (Revised October 2006)
Case

Brainard, Bennis & Farrell (A)

By: John J. Gabarro and Andrew P. Burtis

A law firm must decide how to split partnership profits among the partners. Issues of seniority versus performance, performance evaluation, and lack of consensus of values dominate the discussions. A rewritten version of an earlier case. View Details

Keywords: Partners and Partnerships; Performance Evaluation; Values and Beliefs; Rank and Position; Profit Sharing; Legal Services Industry

February 2011
Supplement

Carbon Trading Simulation: Black Cement Inc.

By: Peter A. Coles

This simulation presents students the opportunity to experience firsthand the economics of carbon markets and permit trading. Each student has private role information about a company he or she manages. The student must make decisions about pollution-reducing... View Details

Keywords: Market Design; Pollutants; Investment; Price; Profit; Agreements and Arrangements; Decisions; Service Industry; Service Industry

16 Mar 2010
First Look

First Look: March 16

measurement and analytics in translating TD-Canada Trust's service model of "comfortable banking" into operational terms. In 2000, in a banking market where consumers and regulators were typically... View Details

Keywords: Martha Lagace

November 2016 (Revised December 2020)
Case

Canada Mortgage and Housing Corporation in Motion

By: Boris Groysberg and Sarah L. Abbott

Evan Siddall, newly appointed CEO of Canada Mortgage Housing Corporation, a governmental organization focused on the residential housing market, is charged with leading change at the organization. The case follows this process of change step by step and looks at the... View Details

Keywords: Leadership, Personal Strategy ＆ Style; Government Organizations; Performance Management; Organizational Change And Transformation; Culture; Leading Change; Change; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Government Administration; Risk Management; Restructuring; Leadership; Performance; Change Management; Financial Services Industry; Canada

01 Jun 2001
News

Teaching for the Ages: the MBA Classroom in the 21st Century

Early — much too early — on a rainy March morning, I find myself once again among a throng of bleary-eyed students trooping toward Aldrich Hall. The ritual of the herd, familiar to me and every HBS alum,... View Details

Keywords: Educational Services; Educational Services

2009
Report

Clusters and Dubai's Competitiveness

By: Christian H.M. Ketels

The Dubai Cluster Competitiveness Report presents a consistent analysis of the four clusters that currently dominate the Dubai economy: construction, financial services, tourism, and transportation and logistics. Each of the four cluster chapter provides a profile of... View Details

Keywords: Economy; Industry Clusters; Performance Evaluation; Competitive Strategy; Competitive Advantage; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Dubai